Nordik Windows And Doors

Rating: 4.2 out of 5

Nordik Windows And Doors reviews (1498)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 15 Jul 2019

    New Exterior Door

    Everyone involved in this purchase was terrific. The sales rep (Luka) was knowledgeable and personable...and no pressure! He patiently explained the needed criteria to consider for the door. The instillation team (misplaced names) was polite, efficient and so proficient checking to make sure everything was in perfect order before leaving. They installed the hardware and cleaned up all the remnants of the old door and storm. Thanks again Nordik! I have no qualms recommending you to anyone.

    Answer from pro:

    Hello Judie! Thank you so much for taking the time to tell us about your experience! We will relay your kind works to Luka and the team! Enjoy your beautiful new door! Thanks again and we look forward to working with you in the future!

    Reply created 22 Jul 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 12 Jul 2019

    Review of Daniel’s work

    We were not happy with our original front door installation by a different company - until they sent Daniel to rectify the problem. He is extremely professional with an eye for detail, and a meticulous work ethic.

    Answer from pro:

    Thank you very much for your kind review. We are very happy to hear that your installation results turned around positively. We will absolutely let Daniel know of the great review written about his workmanship. Should you have any questions regarding your order in the future, please let us know. Our office line is 416-335-8323. We would be beyond pleased to work with you again in the future.

    Reply created 15 Jul 2019
  • Review from EY homeowner
    Rating: 1 out of 5
    Review left on 9 Jul 2019

    Replacement windows and patio door

    The experience I had with Nordik is really disappointing. The installer that came, Goran was very unprofessional. The quality of the casements are good, but the hung windows are chipped and broken at the corners. They left a ton of dust, caulking and grease on the glass and frame after install. They used exterior caulking inside and the smell is horrible, it's been a week and the smell is still strong. The servicing department has been notified and someone has come out to see what a terrible job they've done. Now we are waiting for them to resolve the situation. We will post an update later. To be continued...

    Answer from pro:

    Thank you for presenting your concerns. We are very sorry for the poor experience you have endured. We absolutely would like to rectify the issue and eventually change your opinion on our product and company. As we grow as a company, we would like to eliminate these unfortunate occurrences. Our service team has a close eye on your service ticket and we will be working endlessly to fix any errors. Someone will be in contact with you shortly to book an appointment. Should you have any concerns or questions in the interim, please do not hesitate to contact our office at 416-335-8323.

    Reply created 15 Jul 2019
  • Review from Anthony Cogliano
    Rating: 5 out of 5
    Review left on 4 Jul 2019

    Installed double front entry door

    Blown away by the quality of this installation. They installed a double door with transom, and when they were done the new door was finished incredibly professionally, caulked, and adjusted. The surrounding wall was barely touched. They cleaned up after themselves very well. I couldn't be happier with this installation. Many thanks to Shavkat!

    Answer from pro:

    Hello Anthony, Thank you so much for your kind review! We will make sure that credit is given to Shavkat where it is due. You were a pleasure to work with and should you need any work done in the future, we would be happy to work with you again.

    Reply created 9 Jul 2019
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 27 Jun 2019

    5 new windows installed.

    I had gotten a few quotes and this one by far was the most reasonable. They were honest about when they could do the job and we’re able to do it a little sooner. The crew were polite and tidied up afterwards. Windows look great.

    Answer from pro:

    It was a pleasure to work with you throughout your project.If you need any further work done, we would be happy to assist you again. Your kind words are greatly appreciated!

    Reply created 28 Jun 2019
  • Review from Customer of Nordik Windows And Doors
    Rating: 5 out of 5
    Review left on 20 Jun 2019

    Replacement windows

    We chose Nordik windows for the large panes and small frames profile - we wanted to maximize the window panes. The insulation properties also sold us. The windows were ordered and installed in a timely fashion, according to plan. The Installation Team: VINCE, JEN, and CHRIS were friendly, (with us and our dog), courteous, and took great care to get the job done properly and professionally. They also did a great job cleaning up the mess, even working outdoors in the rain to tidy up. The windows are beautiful, open and close easily and provide noticeable insulation against outdoor noise.

    Answer from pro:

    Thank you very much for your great review! We are very happy to hear that you had a smooth installation and that you are enjoying your new windows! We hope you enjoy your windows for many years to come. Should you have any questions or concerns, our office staff would be more than happy to assist you.

    Reply created 21 Jun 2019
  • Review from Chantal Dussault
    Rating: 1 out of 5
    Review left on 20 Jun 2019

    Not without issues

    Quite a few hiccups along the way but in the end they seem to be a little more willing to work with the consumer to reduce frustrations. Hopefully this is just a one off type case.

    Answer from pro:

    Hello Chantal, Thank you for your reviews. We do apologize sincerely for the inconvenience you have experienced. As we have noted, we do want to work with you in order to clear this issue up. Our overall goal is to avoid circumstances like this in the future so your comments are appreciated. We look forward to meeting with you next Tuesday and completing your needed service. If you have any questions or concerns, we insist that you call our office at 416-335-8323. We would be happy to help you with any of the concerns you may have.

    Reply created 20 Jun 2019
  • Review from Maggie Kupec
    Rating: 4 out of 5
    Review left on 18 Jun 2019

    Door installation

    James the installer did a fantastic job with no hassle. Was professional and knew exactly how to install the door. If this company continues to employ servicemen like James I would give them 5 stars. Thank you James

    Answer from pro:

    Thank you very much for your review. We will absolutely give the appreciation where it has been earned. You have been wonderful to work with. We appreciate your business. Should you have any questions or concerns, please do not hesitate to contact us.

    Reply created 19 Jun 2019
  • Review from Tom Boduch
    Rating: 5 out of 5
    Review left on 18 Jun 2019

    Window installation

    Daniel, the master craftsman at Nordik was sent out to remediate some deficiencies from the previous company’s installation. All I can say is it is like an entirely new project; fit and finish is par excellence, and frankly beyond our expectations. To top it off when Daniel left at the end of the day the job site was perfect inside and outside. Great work!

    Answer from pro:

    Thank you very much for your kind words. We will definitely pass these words along to Daniel and his supervisors! If you have any further concerns, please let us know and we would be happy to help.

    Reply created 18 Jun 2019
  • Review from Glenn falcotelo
    Rating: 0 out of 5
    Review left on 16 Jun 2019

    3 Windows replacement

    Nordik windows installed three windows and 2 months later I notice caulking was missing. Obviously after they installed they do not do any inspection. Had a lot of rain in those 2 months. My interior walls could be damage by this. If I do not happen to look and notice worst things could happen. I called them and took them days to apply caulking and even questioned me whether I am seeing it properly. Days later another issue surfaced adhesive markings were left on the windows and the worst part is they might not be able to remove them because they are not on the exterior faces of the double glass. They in the inside of the glass window. I have attached photos. Save yourself headaches and do not use Nordik windows.
Get in touch