Nordik Windows And Doors

Rating: 4.2 out of 5

Nordik Windows And Doors reviews (1498)

  • Review from Sandra Perry
    Rating: 5 out of 5
    Review left on 13 Jun 2019

    two front doors

    We needed a front door, our old one was impossible to close properly, we heard from Nordik and had them provide a quote. The quote and choice of doors was so good we had our lower front door replaced too.

    Answer from pro:

    Thank you very much for your great review, Sandra! We appreciate all of your kind words. Please let us know if you require any further assistance. Our staff can be reached at 416-335-8323.

    Reply created 14 Jun 2019
  • Review from Bruno Gigu
    Rating: 5 out of 5
    Review left on 11 Jun 2019

    Basement windows

    May 29th, 2019 I had two basement windows installed by Nordic Windows and Doors. I am very pleased with the windows and the installation. The guys installing were professional and did a great job. I will use Nordic again.

    Answer from pro:

    Bruno, Thank you very much for your great review! We are very happy that you enjoyed your experience. Should you have any questions, concerns or even any further work to be completed, please let our office know and we would be happy to assist!

    Reply created 15 Jul 2019
  • Review from Customer of Nordik Windows And Doors
    Rating: 4 out of 5
    Review left on 8 Jun 2019

    INSTALLATION

    The installers were very quick and professional with my window install. They came on time, and cleaned up when they were done, including cleaning the window. I also got a demonstration on how the window operates. My favorite part of the window....no painting required except for the trim.

    Answer from pro:

    Thank you very much for your good review! It was a pleasure working with you during your project. If you have any questions or concerns, please do not hesitate to contact our staff. Please keep in mind that you have a 20 year warranty on parts and service.

    Reply created 13 Jun 2019
  • Review from Customer of Nordik Windows And Doors
    Rating: 0 out of 5
    Review left on 7 Jun 2019

    Bay Window

    After an in house consultation for a bay window which is the main feature of our bungalow, when the window arrived, it was not the colour we were told we would get. We were then told there was only 1 colour they manufactured in brown. Then the angles were measured incorrectly (twice) and in trying to correct the problem, the installers had to call the company's service technician to correct the problem. My husband was assured he would be called 1 hour before coming out so he could arrange time off work to speak to the technician. However, this did not happen and my husband couldn't leave at the last minute. It's been 2 weeks and no one has called us. Two neighbours commented how awful the top part of the window looked as they nailed the old colour casing and did not provide one to match their new window. We are unhappy and this is a costly window ordered as we were assured it match our previous colour.

    Answer from pro:

    Good morning, I am very sorry to hear about your poor experience. Please be advised that our service department has just left you a voicemail to rectify this issue. This issue is top priority for us and we would love to clear it up as soon as possible. Please give us a call back at 416-335-8323. If we do not hear back from you we will call again shortly. Thank you very much for presenting your concern. We do not want this type of issue to occur again so any feedback is greatly appreciated.

    Reply created 7 Jun 2019
  • Review from brottomath
    Rating: 5 out of 5
    Review left on 31 May 2019

    Nordic windows

    We are thrilled and happy to decide to buy our microcelluar vinyl windows with Nordic...the fact that I get 30 percent more window makes a huge difference. Very happy with the quality of the windows and the installers did a fabulous job too!

    Answer from pro:

    Thank you very much for your positive review! It was an absolute pleasure working with you during this project. We hope you enjoy your windows for years to come. Please let us know if we can be of assistance in the future.

    Reply created 3 Jun 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 30 May 2019

    Installing new 7 new windows in my house

    After contacting Nordick Windows and getting an estimate, the windows were completed before the proposed time. I think Shavkat did an excellent job in installing the windows. He worked meticulously to have them installed properly. His personality was friendly, he was on time and gave the assurance that we will be completely satisfied. It has been only a few days but he has assured me the argon gas he included will prevent us from having ice build up during the winter time. I certainly will recommend this company to anyone.

    Answer from pro:

    Thank you very much for your great review! We appreciate your kind words. The installer will be recognized for his excellent work. If you need any installations in the future, we would be pleased to work with you again. Your business is greatly appreciate!

    Reply created 3 Jun 2019
  • Review from jeff bannerman
    Rating: 5 out of 5
    Review left on 24 May 2019

    Windows and doors

    Home needed all new windows and a sliding door. Chose Nordik for their next generation design and Canadian manufactured products. Pricing was in line with other companies but what sets them apart is again next generation design AND their installation team of Vince Jen and Chris. Professionalism at its finest! Special thanks to the sales and service team for seamless and dedicated service. Will not soon forget Don who did an amazing job with special attention to detail with the cut outs for the new windows. All in all I would recommend for anyone to use this company if you have 1, 2 or 50 windows/doors!

    Answer from pro:

    Thank you for taking the time out of your day to leave your positive feedback . We are very Happy that you are enjoying the product we have installed.

    Reply created 27 May 2019
  • Review from George F.
    Rating: 3 out of 5
    Review left on 24 May 2019

    Windows

    Obred and Goran did a great job installing my windows and patio doors; they worked till 9:00pm to get the job completed in one day. However I am not too impressed with the company, after 10 days and still don’t have an invoice for the completed job

    Answer from pro:

    Thank you for your kind words regarding the installation. The balance due is found on your contract that was provided to you. As for the final invoice, we deliver the invoicing information and the warranty via. email to all of our clients. I confirmed with our Accounting Department and this email was delivered to your email address on May 21st. I have asked for our Accounting Department to re-send the email to your address. Please be advised that our warranty emails have fallen into individuals junk email in the past. We kindly request that you check your junk email folder for the email. We do apologize for the inconvenience you have experienced. We appreciate the feedback you have provided.

    Reply created 27 May 2019
  • Review from Customer of Nordik Windows And Doors
    Rating: 5 out of 5
    Review left on 23 May 2019

    Front Door Installation

    I had a great experience with Nordik. The salesperson was friendly and knowledgeable and the install guys were efficient and left everything clean and tidy. We are very happy with the new door and the service.

    Answer from pro:

    We are very happy to hear that you are enjoying your new products! We appreciate your business and would be happy to assist you with anything further. Please let us know if we can be of any more assistance.

    Reply created 27 May 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 23 May 2019

    Window Install Follow Up

    Jason and his apprentice were professional and informative. They checked all of the installed windows and not just the ones that required minor adjustments. They were prompt and efficient (as well as friendly).

    Answer from pro:

    Hello Stephanie, Thank you very much for your positive review! We appreciate your business. If you need any assistance in the future, we would be happy to work with you again.

    Reply created 24 May 2019
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