Nordik Windows And Doors

Rating: 4.2 out of 5

Nordik Windows And Doors reviews (1498)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 22 Apr 2024

    Front Door

    It was easy communicate with Miguel, got all the clarification about the product and it was awesome experience

    Answer from pro:

    Thank you for choosing Nordik for your front door replacement and for your fantastic feedback for Miguel!

    Reply created 23 Apr 2024
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 19 Apr 2024

    Windows installation

    Great installers. They, Dmar (I think that was his name, sorry if it's wrong) and Ilya were great, and knew what they were doing. Smooth installation.

    Answer from pro:

    Thank you for sharing your experience with us! We're glad to hear that Damir and Ilya provided a great installation experience and left you with great results. If you have any more feedback or need assistance in the future, please don't hesitate to reach out. We appreciate your business!

    Reply created 22 Apr 2024
  • Review from Customer of Nordik Windows And Doors
    Rating: 5 out of 5
    Review left on 19 Apr 2024

    Updated windows

    Nathan was great and super knowledgeable. I highly recommend anyone looking to replace their windows to call Nathan and Nordik today!

    Answer from pro:

    We're thrilled to hear that Nathan provided you with great service and valuable knowledge. Your recommendation means a lot to us. If you ever need assistance in the future or know someone looking to replace their windows, we'd be happy to help.

    Reply created 24 Apr 2024
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 19 Apr 2024

    NORDIK DOES IT AGAIN

    I have had my windows installed by Nordik. I was happy to have them install my doors as the price was right. Sarah was a rockstar and absolutely incredible throughout the entire consultation process. She was helpful, patient, and informative, and willing to come back to me with an answer if she didn't have it at her fingertips. The installers did a great job with the installation of the doors, which look absolutely fabulous. They did such a fantastic job of cleaning up after they were done, that they accidentally left with the instructions for the keyless entry door they installed. I called Nordik with my dilemma and within an hour or so, they sent me an electronic copy of the information I required to activate and set-up my keyless door lock. Thank you Nordik. You did it again!!

    Answer from pro:

    Thank you for sharing your positive experience! We strive to ensure a smooth and informative consultation process, and it's great to know that Sarah was helpful, and informative throughout. We're also pleased to hear that our installation team did a great job with the installation of your doors and left everything looking great. We apologize for the oversight with the instructions for your keyless entry door but are happy that we could quickly resolve the issue for you. Thank you for choosing Nordik, and we look forward to serving you again in the future!

    Reply created 23 Apr 2024
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 18 Apr 2024

    New Window Installation

    Fantastic job! Customer service was 2nd to none. Lots of communication from start to finish with regards to quoting, manufacturing, delivery date, and installation. The installation team did a great job of installing. Very professional, especially with the drop sheets they provided to protect our home. Great work team.

    Answer from pro:

    Thank you for sharing your experience with us! We're pleased to hear that you appreciated our customer service and communication throughout the process. It's great to know that our installation team provided professional service and took care to protect your home. We appreciate your kind words and thank you for choosing Nordik Windows and Doors for your new window installation.

    Reply created 22 Apr 2024
  • Review from David
    Rating: 5 out of 5
    Review left on 18 Apr 2024

    Nordik Windows and Doors review

    Nordik's service was outstanding from start to finish. The installers, Marco and Peter, did an excellent job installing our three basement windows. I will recommend Nordik to all my friends.

    Answer from pro:

    Thank you for choosing Nordik for your basement window installation. We'll be sure to pass your kind words along to Petar, Marco, and the rest of our team. If you ever need anything else or have friends looking for similar services, we'd be more than happy to help.

    Reply created 22 Apr 2024
  • Review from Rohini Herbert
    Rating: 5 out of 5
    Review left on 17 Apr 2024

    New windows

    We had the two big windows in our living/dining room by Nordik Windows and Doors, and we are very happy and satisfied with the quality of the windows, the installation service, and the customer service from Nordik. We have been repeat customers and highly recommend them.

    Answer from pro:

    Thank you so much for your kind words and for choosing Nordik Windows and Doors again! We're thrilled to hear that you're happy with the quality of your new windows and the installation service. We always strive to provide the best customer service, and we're glad to hear that it's reflected in your experience. We truly appreciate your recommendation and look forward to serving you again in the future!

    Reply created 18 Apr 2024
  • Review from rick
    Rating: 1 out of 5
    Review left on 13 Apr 2024

    Doors & Windows

    This is an overly stretched organization. Sales are more important than customer care. This is the first time Ive encountered a company so unwilling to acknowledge complaints. They manufacture decent products but their installers are highly variable. A few are really excellent, a few polar opposite. Ive seen the range. The first group of 5 windows went well, the second group of 6 was a disaster. Installed during a cold day in January 2022, these windows were so badly installed that every one allowed cold air to blow into the home. A service person came on subsequent days a remedied all but one. One had to be removed & reinstalled. Then the outside capping had to be removed & we discovered gaps in the foamed insulation. This was remedied but the windows still feel poorly installed. I wrote a letter to senior management describing my frustration with good products, poorly installed, never received a response. My advice to potential customers is only permit an installation in good weather, and oversee during installation . The good installers seem to understand.

    Answer from pro:

    We sincerely apologize for the experience you've had with your window and door installations and thank you for taking the time this morning to share in more detail over the phone. We strive to provide the highest level of customer care and are disappointed to hear that we fell short of your expectations. We take all feedback seriously and are committed to addressing any outstanding concerns you have. Thank you for bringing this to our attention, and we appreciate your understanding and patience as we work to resolve this matter.

    Reply created 16 Apr 2024
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 12 Apr 2024

    Front Entry Door replacement

    Double door front entry replacement excellently done. Good choices, reasonable price, professional installation. No issues. No complaints. Highly recommend.

    Answer from pro:

    Thank you for your fantastic review Doc! We're delighted to hear that you're pleased with the replacement of your double front entry doors. We strive to offer great choices at reasonable prices and provide professional installations, so we're thrilled that you had a positive experience with us. Your recommendation means a lot to us. If you ever need assistance in the future, please don't hesitate to reach out.

    Reply created 15 Apr 2024
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 11 Apr 2024

    Window and Door installation

    The installation went really well. I work from home and there was very minimal disruption to my routine. The installers were professional and efficient and cleaned up everything as they went along. I would highly recommend them.

    Answer from pro:

    We're thrilled that your window and door installation went smoothly and that our team could accommodate your work-from-home schedule with minimal disruption. It's fantastic you found our installers to be professional, efficient, and tidy. Thank you for recommending Nordik Windows and Doors, we truly appreciate your kind words and your recommendation means a lot to us!

    Reply created 11 Apr 2024