Ordered 6 windows from Nordik Windows and Doors on August 29, 2022, Big mistake! It took 14 months, 4 installs, and 35 interactions before I gave up! During the initial install on Dec. 16, 2022 Nordik sent 2 windows that were 1.25 short - but they installed them anyways. Nordik broke one window, and also the brick trim. They didnt tell me any of this, and when I pointed issues out the installers didnt care. Nordik also didnt bring all the wood trim they needed. Nordik didnt install the foam weatherproofing between the wall frame on some windows. When I noted this the installers got very mad at me. In total, 4 of the 6 windows were either the wrong size, broken or without weatherproofing.
I had to constantly chase Nordik over the next 14 months with 35 interactions to fix this, which they were always very slow to respond to. I was often On Hold for 45 minutes or more, and would have to call in again. They would be up to 7 hours late for appointments, bring windows frames with no glass with the plan of moving the existing glass, which was 1.25 too short, into the larger frames, or forgot to include the half-moon windows. Nordik would promise to get everything fixed within a few months 4 times in total, so I would postponed doing a full clean until then. Thus I lived in a dirty house with one room completely unusable for 14 months. Nordik didnt care at all.
Lots of window companies out there be careful whom you choose to give your money to!