Nordik Windows And Doors

Rating: 4.2 out of 5

Nordik Windows And Doors reviews (1498)

  • Review from Customer of Nordik Windows And Doors
    Rating: 5 out of 5
    Review left on 26 May 2022

    Window installation

    They did a great job with the installation of our windows. I am very happy as there was no mess left behind.

    Answer from pro:

    Hey, that is certainly our hope and expectation on all of our installations so we're happy to hear it. Enjoy the new windows!

    Reply created 26 May 2022
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 25 May 2022

    Katiely

    Katiely was very professional about her call to finalizing deal with us. She walked us through all the options and explained why the windows provided by them were different. She did not push the sale. Rather she flowed through client need based sale. Being sales person I entirely liked her approach.

    Answer from pro:

    Hi Bhupendra, thank you so much for sharing your feedback and satisfaction from your experience working with Katiely on your order. We are looking forward to producing and installing your new RevoCell windows and trust you will see a big difference in your home comfort levels, energy bills as well as a curb appeal upgrade as well. Thanks again for sharing!

    Reply created 25 May 2022
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 24 May 2022

    New front door

    When Jonny he did an excellent job of measuring the door. Gave us a great price. Hes very personable & explained everything very clearly. We were very impressed with Jonny.

    Answer from pro:

    Hey Denmor, thanks for the great feedback from your experience working with Johnny. We're thrilled that you were able to work together to design a door that suits your home and fits your budget. We cannot wait to get started and are confident you will be thrilled with the finished product!

    Reply created 26 May 2022
  • Review from HomeOwner
    Rating: 0 out of 5
    Review left on 24 May 2022

    Pretty quick to sale but...

    We replaced all the windows in the house since last October after the installation date changed a couple times, the installation included a large patio door, the installer forgot the cap in the top. Since October I've been contacting my sales representative without luck or response, they opened a service case two times and few days later they sent me the Satisfaction Survey for the completed job which noone showed up to do. We contacted the company one more time, they opened a new case for May 22th, then the day before the moved it to June 7th and now they moved it again.. Do you guys a favor and stay the heck of this company and their subsidiaries... they only want your money..

    Answer from pro:

    Karel we apologize for this frustrating experience and for the much delayed service. We are looking forward to resolving this for you on your scheduled appointment on June 7.

    Reply created 24 May 2022
  • Review from Customer of Nordik Windows And Doors
    Rating: 4 out of 5
    Review left on 19 May 2022

    Toxxo early]

    I just ordered the windows. The install is for Oct. Should know more then, I hope everything does good.

    Answer from pro:

    Hey, we are looking forward to your installation and are hopeful to turn that 8 in to a 10!

    Reply created 19 May 2022
  • Review from Customer of Nordik Windows And Doors
    Rating: 5 out of 5
    Review left on 17 May 2022

    Patio Door

    The 2 gentlemen that installed my patio door where incredible. They were very professional. Thank you Nordik windows for the experience I will definitely order again in the near future.

    Answer from pro:

    Hello, thank you very much we are so happy to hear that you are loving the new patio door! We looking forward to hearing from you again soon!

    Reply created 19 May 2022
  • Review from Customer of Nordik Windows And Doors
    Rating: 5 out of 5
    Review left on 17 May 2022

    Windows

    Excellent workers. They were very clean and thorough with their work. Wish I would have chose this company to do my other windows.

    Answer from pro:

    Hey thank you so much for the great review of our installers! We wish you would have chose us for your other windows too!

    Reply created 19 May 2022
  • Review from HomeOwner
    Rating: 1 out of 5
    Review left on 16 May 2022

    Nordik Nightmare

    Nordik is likely one of the worst companies I have ever dealt with. What seemed to start out fine, turned into a nightmare. We were having a number of rectangle and shaped (triangle) windows replaced. The shaped windows were made wrong multiple times and required multiple days having to be home to allow for remeasuring and multiple attempts to install wrongly manufactured windows. There were also a couple of occasions where they were scheduled to come and didn't show up. They even tried to have us accept windows that were too small for two openings, as they felt that was the best they could do. In the end, they managed to make them right, but did not offer any kind of compensation or consideration for all of the inconvenience. It seems they feel it is not unreasonable to have a customer spend so many days waiting for them to do a job right. If we hadn't filed a complaint with the Better Business Bureau, I don't believe the job would be done now (after nearly 11 months of follow up). This company seems to have grown too fast and has not been able grow it's customer service to match. Gave a 1 out of 10, as they seem to do rectangle windows okay.....as long as you don't need any follow up. Best advice - Stay Away from Nordik!

    Answer from pro:

    Hi Dave, we completely understand your frustrations with your experience and thank you for your patience and understanding during the entire process. Your formal complaint had no impact on our commitment to delivering on all of the contracted items. If anything our commitment to deliver on our contract is what prolonged the experience further and for this we apologize. There were, at times, internal discussions on whether the easiest solution would be to give up and cancel the order and that probably would have been the easiest in many ways. Do we think your experience was acceptable? No we do not. Did we delivery on all 14 contracted windows? Yes we did. It is our sincere hope that your experience is not repeated in the future by our other customers and it is also our hope now that your installations are completed you can move forward and begin to enjoy your home again and the improved comfort and energy savings that your new windows will provide.

    Reply created 17 May 2022
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 16 May 2022

    Window install

    Guys installed the windows fast and efficient thanks! They look great ! And did about 12 windows in one day!

    Answer from pro:

    Hi Trish! We're so glad to hear how well your installation went and that you're new windows are looking good. We are certainly they will provide you with improved comfort and energy savings too! Win-win-win!

    Reply created 17 May 2022
  • Review from Customer of Nordik Windows And Doors
    Rating: 5 out of 5
    Review left on 14 May 2022

    Quality windows & install

    Ordered 5 replacement windows, a sliding door and Orleans fibreglass front door (excluding hardware). Jacob came and provided a quote fairly quickly. Despite a very long turnaround from ordering to install (i am still waiting on my doors), the windows were ready fairly quickly and were installed yesterday. Our installer was pleasant and professional and worked tirelessly all day and into the evening and did a great job cleaning up as well. I am very happy with the quality of these windows, so much so that I plan on replacing 2 more!

    Answer from pro:

    Hey, thanks for the great review of your window installation, we're happy to hear it went well! We are very much looking forward to installing your new doors as soon as they are ready and hope you are getting excited for these new upgrades to your home. We'll be seeing you soon!

    Reply created 16 May 2022
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