1 800 Rid Of It

Rating: 4.9 out of 5

1 800 Rid Of It reviews (1092)

  • Review from Jacinta
    Rating: 5 out of 5
    Review left on 29 Jun 2020

    Excellent and Friendly Service!

    I have the unenviable job of clearing out my parents' bungalow. Over many years, they accumulated A LOT OF STUFF. The job seemed overwhelming, but 1 800 Rid Of It came to the rescue. From my first conversation with Vidya, I knew this company was the perfect choice for me. On the day of the removal, Andrew and Kevin arrived in the early part of the agreed time slot and you could not meet two more courteous, polite, professional, and hard working individuals. They immediately got to work and filled their truck in what seemed like no time at all. Thank-you for making my job some much easier!

    Answer from pro:

    Jacinta, Thanks for this great review, we know this can be a daunting task. It sounds like you had a seamless experience from start to finish. Our team is trained to deliver a professional and courteous service but they are a friendly and sometimes funny bunch. Thanks we we look forward to helping you with the rest of it. Will pass on your kind words to the crew. Regards Rick President

    Reply created 2 Jul 2020
  • Review from Bryce Taylor-Vaisey
    Rating: 5 out of 5
    Review left on 26 Jun 2020

    Extremely fast and affordable service!

    Andrew and Dave came at the beginning of the specified service window, were courteous and professional, and collected the load (about 1/3 of a truck) in a little over 5 minutes. We're renovating our small shop so I needed this stuff gone and they took care of it faster than I thought possible. Now there's so much room for activities! Highly recommended to anyone! A++

    Answer from pro:

    Bryce, Thanks for the review, we appreciate the neighborly business. In these uncertain times as small businesses we need to support each other. Hope you are using the space you have reclaimed and doing all the activities and business is up and running smoothly soon. Thanks for taking the time to submit the review. Regards Rick President

    Reply created 2 Jul 2020
  • Review from Customer of 1 800 Rid Of It
    Rating: 4 out of 5
    Review left on 26 Jun 2020

    lawn cleanup

    I was very satisfied with the work that was done on my property. The workers arrived during the time period that was given to me and they also called ahead to let me know they were on the way. The job was bigger than they anticipated but they explained to me what had to be done and asked for my approval before proceeding. The workers were very polite and very personable.

    Answer from pro:

    Our crews always give our clients the final quote on site after seeing the actual scope of work. You are not obligated as it is a free quote. If you would not like to proceed we would then leave. We are pleased you completed the job with us and that the crew took the time to explain what needed to be done and the cost for the service provided. Thanks for taking the time to send in this very thorough review Regards Rick President

    Reply created 2 Jul 2020
  • Review from JR Virgo
    Rating: 5 out of 5
    Review left on 25 Jun 2020

    Perfect Service

    I called for a quote, the price was extremely reasonable (the cheapest by far in the city) and the guys came same day, within the time slot I had been given. Both Dave and Andrew were extremely polite and helpful, and maintained social distance at all times. They stuck to the quote and the process was fast and painless. Would definitely use these guys again.

    Answer from pro:

    Our pricing is very competitive and our trucks are one of the bigger ones on the market at 10x8x6 feet, giving you more bang for your buck. We have been very careful during Covid and have equipped ourselves with PPEs to protect our staff, our community and you our valued clients. We look forward to working with you again. Regards Rick President

    Reply created 2 Jul 2020
  • Review from Customer of 1 800 Rid Of It
    Rating: 5 out of 5
    Review left on 25 Jun 2020

    Junk Removal

    Rid of It came and removed a bunch of junk from our backyard. They were extremely easy to work with and incredibly polite and respectful. Arranging removal took a couple of emails. I received a follow up email on the morning of removal estimating arrival would be closer to the end of my 2 hr window and a call from the crew about 20 mins before arrival. Everything was cleared efficiently. Andrew and Kevin were professional and treated me with respect and good humour. I was given an estimate (small range based on volume of stuff), removal happened and the amount finalized (lower end of the estimate) I was invoiced immediately and paid by etransfer on the spot. Very happy with the service.

    Answer from pro:

    Sound like a really smooth experience, thanks for using our online booking services. We value our clients time and would rather you not be wasting time waiting around. If we can avoid it we let you know ahead, as we did with you. Our crew is trained in professional conduct but all have a great sense of humor. We do not over price or over charge our valued customers because we want you to work with us again and build a relationship with you. If it's less than we estimated we will charge you less. Regards Rick President

    Reply created 2 Jul 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 24 Jun 2020

    Furniture removal

    I had a very good experience with them. They were quick, friendly, came well prepared and quoted me the lower end of the estimate which was appreciated.

    Answer from pro:

    Carol and Stephen, We never over charge or price gouge our clients. The office gives a rough estimate and the crew gives the final price onsite even if it's less that previously quoted. Thanks for being honest about pricing and for the great review Regards Rick President

    Reply created 2 Jul 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 22 Jun 2020

    Junk Removal

    Really satisfied with their service ! They did a really good job at a very fair price. Would highly recommend them !

    Answer from pro:

    Anthony, This was quite a large job which took multiple days. To complete it, we had a large crew assigned to the job.Even so, we take pride in providing a very reasonable and fair pricing structure. The team was Vidya,Kevin, Anjay, Andrew, David and Will who worked hard to get it done. We will pass this on to them and would like to thank you for your business and taking the time to submit this review. Regards Rick

    Reply created 24 Jun 2020
  • Review from Customer of 1 800 Rid Of It
    Rating: 5 out of 5
    Review left on 19 Jun 2020

    Yardwork Clean up (Stone and Brick removal)

    Needed stones and bricks to be removed from my property. These guys removed it quickly and were absolute professionals.

    Answer from pro:

    Our crews are trained in customer service and they aim to provide a very friendly yet professional experience. We are very pleased you had a seamless service and hope you enjoying the space regained from the removal of the stones and bricks. Please reach out for future junk removal needs and thanks for your review and giving us the opportunity to work with you. Regards Rick

    Reply created 24 Jun 2020
  • Review from Customer of 1 800 Rid Of It
    Rating: 5 out of 5
    Review left on 18 Jun 2020

    Clean up to prepare a home for sale

    I am a professional organizer and RID OF IT is a reliable partner! Today Andrew and David helped me clear out a basement, garage and backyard. They were prompt, professional, polite and enthusiastic! This job was completed quickly and efficiently! Thanks so much to the team at RID OF IT! You always exceed my expectations!

    Answer from pro:

    We value your choice in partnering with us, your time and your clients time. Very please to receive your great review. It helps us in maintaining that polite, professional and enthusiastic service you receive every time. Hope your clients have a quick and profitable sale. Kindly let them know we can also be of service after they have move with the cardboard and packaging. Regards Rick

    Reply created 19 Jun 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 18 Jun 2020

    Quick/Friendly Service and a competitive price

    I have had a mixture of reno and yard waste for too long. Many companies don't take dirt, so I was relieved when Kevin and Jeff came by to give a quote and said they could take all of the waste. They were very quick, communicative and courteous. The pricing was competitive as well. Very happy with the service and would gladly refer them.

    Answer from pro:

    Sjh, We are one of the few junk removal companies to accept dirt, happy we able to finally get this done for you. We are very pleased to receive your review and happy you had a seamless experience from start to finish. Our crews are trained to provide excellent customer service and professionalism but are all super friendly and we price fairly. Looking forward to the referrals and working with you again Regards Rick

    Reply created 19 Jun 2020
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