Modern Appliance

Rating: 5 out of 5

Modern Appliance reviews (726)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 16 Sep 2022

    Service

    Peter at Modern Appliance provided outstanding service diagnosing, sourcing parts and installing the parts, to repair our dual fuel Jenn-Air range. All in a timely manner with prompt replies to any and all of my queries. He also was wonderful at answering my questions about alternate models that weve been considering. If we could give 6 starswe would! Jan Field, Uxbridge

    Answer from pro:

    Thank you Jan for that wonderful review!!!!! I really appreciate your support and I look forward to working with you in the future Thank you

    Reply created 16 Sep 2022
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 1 Sep 2022

    Dishwasher Repair

    Peter was very prompt and efficient. He made sure all was operational and level before he left. Would highly recommend him!

    Answer from pro:

    Thank you so much for that great review!!!! I truly appreciate your business and I look forward to working with you in the future Thank you again for your support

    Reply created 1 Sep 2022
  • Review from Customer of Modern Appliance
    Rating: 5 out of 5
    Review left on 19 Aug 2022

    Responsive, efficient, professional

    Peter has had enough experience, that he was able to identify the problem with my fridge filter over the phone and came to the service call in 2 days prepared to fix the problem. He was courteous and explained the problem to me. He cleaned up after the job and was professional. This was not my first call to him for appliance issues. I would recommend him.

    Answer from pro:

    Thank you so much for making time to give us such a great review!!! I truly appreciate your business Thank you again for your support and I look forward to working with you in the future

    Reply created 19 Aug 2022
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 14 Jul 2022

    Fridge repair

    Peter repaired my kitchenaid fridge since the water dispenser and ice maker had stopped working. He brought extra parts in case his diagnosis was incorrect. He was great at communicating the issue and keeping in touch while he waited for parts to come from the supplier. This is the second repair he has done at our house. I would highly recommend him!

    Answer from pro:

    Thank you so much for the glowing review. We truly appreciate your business and especially clients like yourself! Thank you again for your on going business and support over the years.

    Reply created 14 Jul 2022
  • Review from Customer of Modern Appliance
    Rating: 5 out of 5
    Review left on 10 Jul 2022

    Great service

    Peter was prompt in responding to my emails. He knew exactly what was wrong with my washer, ordered the part and came to change out the part within days of me contacting him. He was very professional, polite and to the point and didn't try to upsell. I would definitely call him again for other appliance repairs.

    Answer from pro:

    Thank you so much taking the time to write us such an great review! I truly appreciate your business. I look forward to working with you in the future.

    Reply created 14 Jul 2022
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 8 Jul 2022

    Fridge repair

    Peter has done an excellent job of bringing our fridge back to life in basically 2 days He was prompt, easy to reach and communicate with His service was excellent The repair was not cheap but much less expensive and troublesome than getting a new fridge these days I would recommend Peter to anyone Thank you Peter!!!

    Answer from pro:

    Hi Zabunia, Thank you for your great review! It was a pleasure working with you.

    Reply created 14 Jul 2022
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 28 Jun 2022

    Washing machine boot replacement

    Quick response.. Job done very timely. No mess left behind. Warranty explained and advice on preventing mold

    Answer from pro:

    Thank you for taking the time to write us a review! I truly appreciate your business and look forward to working with you in the future.

    Reply created 14 Jul 2022
  • Review from Anne Parker
    Rating: 5 out of 5
    Review left on 16 Jun 2022

    Dryer repair

    Peter was very professional and tried to save me money on the cost of repairs. I would definitely recommend Modern Appliance to friends.

    Answer from pro:

    Hi Anne, Thank you for your great review! It was a pleasure working with you.

    Reply created 14 Jul 2022
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 28 May 2022

    Excellent customer service

    Excellent customer service, honest and direct. Reliable. Dryer heating coil broken - diagnosed over the phone, parts ordered and completed efficiently. Peter is very honest and direct and excellent at his job.

    Answer from pro:

    Thank you so much for taking the time to write us such a glowing review! We truly appreciate your business.

    Reply created 14 Jul 2022
  • Review from Frank
    Rating: 5 out of 5
    Review left on 27 May 2022

    Fridge Fixed

    review because Modern Appliances helped me fix my fridge issue. This happened a few months ago. My parents Whirlpool fridge stopped working and I was looking for someone to help fix it. After sending requests for quotes on Homestars, multiple companies replied with their quotes. However, Modern Appliances suggested we turn our fridge off for 24 hours and then turn it back on to see if it would fix our issue. It did and we were extremely grateful. I think Modern Appliances didn't need to give me a solution to try because it wasn't to their best interest. They could have sent us their quotes like all other companies, came over to make a quick buck with an easy solution. They gave me the solution free of charge. I think that shows integrity and if I have any issues with my appliances in the future, I would definitely hire them because I feel I can trust them.

    Answer from pro:

    Hi Frank! I'm happy it all worked out for you! Please feel free to reach out if you need anything. I truly appreciate you taking the time to write us a review.

    Reply created 14 Jul 2022
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