GasGuys Ca Inc.

Rating: 5 out of 5

GasGuys Ca Inc. reviews (646)

  • Review from Jessica Gavin
    Rating: 5 out of 5
    Review left on 5 Feb 2018

    Gas stove installation

    George was incredibly responsive when I contacted him about installing a new gas stove. He arrived right on time, was courteous, professional, very tidy and went the extra mile to ensure that everything was perfect and that I understood how to use the stove, answering all my questions before he left. Top-notch service from a wonderful company. Highly recommend.

    Answer from pro:

    Thank you Jessica for taking the time to write about your experience with GasGuys.ca Inc. It is important to ensure that all gas appliances are installed as per manufacturers installation instructions and we take the time to do things right. Thank you for the wonderful review and your business. Enjoy the new range! George

    Reply created 6 Feb 2018
  • Review from Matt Liddle
    Rating: 5 out of 5
    Review left on 1 Feb 2018

    New gas line for dryer and stove

    I needed a new gas line run for a gas dryer as part of a basement reno and wanted an additional line run for the potential for a gas stove for a future kitchen reno. I had come across GasGuys on Homestars and the reviews did not mislead. Overall George was an absolute pleasure to deal with. His communication and level of customer service is second to none which conveyed for me a high level of trust in his work. In terms of specifics, I had a number of emails with George to clarify the work and upon deciding to proceed with the work he worked with my tight schedule coming out on a Saturday to ensure the work would get done prior to having the basement insulated with spray foam. George called me in advance of arriving to provide a specific ETA. Once arrived George clearly explained what he would be doing including ensuring that I understood the testing he would be doing to make sure there were no leaks. He also pointed out the need for a ground bonding wire that should have been existing and in place to my water line that was missing and was able to take care of this as well. After he was done he again took the time to walk through his work to clearly show me exactly what he had done. I would highly recommend George at GasGuys and am planning on calling him back to hook up the dryer and in the future the gas stove.

    Answer from pro:

    Thank you Matt for writing about your experience with GasGuys.ca Inc. I am glad we were able to get your gas lines roughed in on a tight schedule and things are progressing as planned with your renovation. Looking forward to coming back for the final touches upon completion of the project. Best of luck until then, George!

    Reply created 2 Feb 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 1 Feb 2018

    Gas Line Rerouting for appliance installation

    Our technician was George and he was great. He arrived on time and got the job done quickly and on budget. He did the work properly and I have no fear of anything going wrong. I would strongly recommend GasGuys.ca

    Answer from pro:

    Thank you KimB for taking the time to write us a wonderful review. We try our best to ensure every job is code compliant and completed to the best of our abilities. I do not like "surprising" customers with extra costs and hence try to to be upfront with all my customers as what to expect. This does put us in a position of coming across as the "high" quote but I would rather lose jobs as opposed to showing up and charging for things I failed to mention to the home owner. Thanks again, George

    Reply created 1 Feb 2018
  • Review from Dave
    Rating: 5 out of 5
    Review left on 26 Jan 2018

    Capping Of Gas Lines

    We have a large reno coming up and needed a gas line capped that was running to a Fireplace that we're no longer going to need. We originally had a date scheduled, but George's communication back and forth allowed us to bump up the date by a couple of days (which was great!) Not only did he show up on time, he showed up early. George was a pleasure to deal with from start to finish. Here's why you should use George at GasGuys.ca - Great communication, prompt replies, polite, courteous, and priced accordingly. I wouldn't hesitate to recommend him to anyone. As a matter of fact, he gave some great advice on running a gas line to the backyard once our renos are finished, so we will be using him again in the spring.

    Answer from pro:

    Thank you Dave for taking the time to write about your experience with GasGuys.ca Inc. Gas lines are often overlooked when larger scale renovation projects are taken on and often we get called in after the fact. This leaves us with trying to work around finished reno's leaving gas supply lines unsightly when they could have been concealed. I ma glad we were able to offer some tips for moving forward and will stay on top of your project. Thanks again for your review and business. Best of luck in the next couple months. George

    Reply created 29 Jan 2018
  • Review from Paul Bergman
    Rating: 5 out of 5
    Review left on 23 Jan 2018

    Removal and re installation of gas line during renovation of upper deck.

    George was recommended to us by our deck builder when we needed someone to remove the gas line from our deck during the deck reconstruction this past Fall. The gas line was attached to the underside of the length of our elevated deck, about 40 feet long, and had to be removed with care in order that it would not be damaged in the process. George not only accommodated our tight schedule, he took great care every step of the way. When it came time to reinstall the gas line, everything went smoothly, and he did not leave until all connected appliances were checked and operating properly. George was a pleasure to deal with, and I would have no hesitation using him again, or recommending him to others.

    Answer from pro:

    Thank you Paul for taking the time to write us an excellent review about our experience with us. Everything came together beautifully in your back yard. Ensuring things are completed in a safe manner and taking pride in our work is what keeps us on top. Thanks again and enjoy the deck! George

    Reply created 25 Jan 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 20 Jan 2018

    Extremely Helpful

    George runs an excellent shop. I have to preface this note by stating that we never used his physical services, but he offered me extremely helpful and honest advice at no cost. I had a gas leak in the gas line hookup to my gas range that was red tagged by Embridge overnight. My original installation company was being extremely dishonest and would not honour their warranty and was trying to place blame on us the home owners. Not knowing how to best handle the situation, we really needed to speak with someone who knew the ins and outs of the business. It became clear that George is extremely knowledgable in his field and does things properly, without cutting corners (which is hard to find). While he determined that it was best for him to not get involved at this point (due to additional and unnecessary fees that would be incurred on my end when they shouldn't have to be), he still offered me this free and extremely helpful advice knowing that he wouldn't be paid for his time. This is truly exceptional service, and I'm writing this review to thank him for his time and advice. I would not hesitate to hire him in the future for any related jobs. George clearly knows his stuff and truly cares about his clients (even his potential clients)! Thanks again George.

    Answer from pro:

    Thank you Krime for taking the time to write about your experience with us. Gas leaks are never fun and always happen at the worst of times. Hopefully my advice helped and things have worked themselves out at minimal costs. Thanks again and let me know if we can offer further assistance. George

    Reply created 23 Jan 2018
  • Review from Tan Dinh
    Rating: 5 out of 5
    Review left on 11 Dec 2017

    Fast Response and friendly

    Some sort of animal has chewed through my BBQ gas line and it was leaking gas. A quick Google search and a bit of research led me to GasGuys.ca George was great and replied to all my questions in a prompt manner. On arrival, he was friendly, detailed, and fast. He also took the time to explain what he had done and tested everything before leaving. I would highly recommend

    Answer from pro:

    Thank you Tan for sharing your experience online. This is a more common problem than most people think where animals chew away at BBQ hoses causing them to leak. I am glad we were able to get this resolved in a timely manner for you. Hopefully this snow melts a little so you can resume using your BBQ. Thanks again for your business and review! George

    Reply created 12 Dec 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 7 Dec 2017

    Great service and knowledge

    George and his dad from GasGuys were amazing. We bought a new gas oven that had a difficult connection and based on just a photo George was quickly able to troubleshoot the problem and be ready with replacement parts when he arrived. He was quick, he was up front and very reasonable about the pricing, we had a great chat while he worked and now I have a safe connection for my oven. Absolutely hire George!

    Answer from pro:

    Thank you Andy for taking the time to write about your experience with GasGuys.ca Inc. Quite often, sending us a picture of your situation will allow us to provide you with exact and accurate pricing. I am not a fan of surprising customer's with additional fee's when onsite. I like to be upfront about pricing and what our customers should expect when we arrive. Thank you again for your business and wonderful review! George

    Reply created 8 Dec 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 6 Dec 2017

    Great Service, Nice Guy

    I hired GasGuys to remove a gas stove line and install a shut-off valve for a barbeque. Service was prompt, professional, efficient and reasonably priced. George also performed a small repair that he noticed needed to be done without charge. I would not hesitate in recommending GasGuys/ George for gas line work.

    Answer from pro:

    Thank you Brian for taking the time to write about your experience with GasGuys.ca Inc. It was a pleasure working on your home. Merry Christmas and may 2018 be filled with health, love and happiness. George

    Reply created 28 Dec 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 4 Dec 2017

    New gas line for new gas stove

    I recently renovated my kitchen and decided to convert to a gas stove. I called Gas Guys and they responded within 24 hours and were very swift at finding time to fit me in. George and his father Bill came over today and they where very informative and thorough in their assessment of my needs and enthusiastically went to work setting a new gas line for me, explaining each step of the way what they were doing. Knowing that I was a newbie when it came to gas stoves, George spent an additional 15 minutes with me going over nuances of the stove as well as running me through the digital controls. I highly recommend this company -- extremely professional, respectful and very client-service driven. Thanks guys!

    Answer from pro:

    Thank you Richard for taking the time to write us a wonder review about your experience with GasGuys.ca Inc. Gas line installation is our specialty and we always strive to provide exceptional customer service and ensure our customers understand why and how we do things that may differentiate from other companies. Enjoy your new gas range as we said, let me know if you have any questions! Thank you for your kind words and business. George

    Reply created 4 Dec 2017
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