Roy Furniture Repair, Refinishing & Upholstery

Rating: 5 out of 5

Roy Furniture Repair, Refinishing & Upholstery reviews (127)

  • Review from Customer of Roy Furniture Repair, Refinishing & Upholstery
    Rating: 5 out of 5
    Review left on 24 Feb 2021

    Dining Table

    Roy was very professional, personable and prompt. Table was picked up and returned in a timely manner. The table was refinished and it turned out fabulous. We highly recommend Roy Furniture Repair & Refinishing Ltd. 5 Star.

    Answer from pro:

    thank you for your vote of confidence!

    Reply created 15 Mar 2021
  • Review from HomeOwner
    Rating: 2 out of 5
    Review left on 20 Jan 2021

    Poor communication and professionalism

    I found Roy on this platform and he was very responsive initially. He was supposed to repair my bench as well as my headboard for my bed. Since he did not have enough space in his truck he took my bench only and returned it back damaged. In addition to that he no longer responsive which indicates to me that he was aware of this but figured that returning it to me and collecting money quickly would get him off the hook. I highly recommend if you use him you take before and after photos of the detail and inspect it thoroughly before you hand him a dollar.

    Answer from pro:

    I'm sorry you had a negative experience with us. I just want to clarify that you did not reach out to us once to resolve this issue. I am unaware that your bench was returned damaged. We always protect our furniture during travel but regardless, I am happy to repair the damage free of cost.

    Reply created 31 Jan 2021
  • Review from Roberto Cordova
    Rating: 5 out of 5
    Review left on 7 Oct 2020

    Barstool refinishing

    Was referred to them by my brother who used their services. I was very satisfied. Great service, great work for a great price. Will definitely use again and highly recommend. Thanks Roy

    Answer from pro:

    Thank you for your review Roberto, looking forward to working with you in the future!

    Reply created 7 Oct 2020
  • Review from Customer of Roy Furniture Repair, Refinishing & Upholstery
    Rating: 5 out of 5
    Review left on 28 Sep 2020

    4 chairs and a dresser

    I contacted Homestars to find a Good Furnature Upholster, Roy answered my request. I first started out with 2 High Backed chairs and 2 footstool’s. He did a complete makeover, new springs, foam, repaired all the damage to the legs and bars and new upholstery. He is a bit overpriced, but i was so pleased with the work he did, that I had 2 more chairs and a dresser refinished. Thank You so much for some more great memories with my mothers furnature

    Answer from pro:

    Thank you for your review, it was a pleasure bring life back to your pieces!

    Reply created 29 Sep 2020
  • Review from Giancarlo
    Rating: 5 out of 5
    Review left on 19 Sep 2020

    Chair Refinishing

    Roy and team did a fantastic job on our chairs. They were looking old and rundown until we hired him. We are completely satisfied with the end result and was completed extremely fast. Thank you

    Answer from pro:

    Thank you for your review!

    Reply created 21 Sep 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 18 Sep 2020

    Refinishing furniture

    Very impressed with the speedy process and excellent workmanship that Roy provided right from the initial contact .I had him refinish my mother's 3 piece dressing table/bench and mirror .He came to the house and picked it up and delivered it back-beautiful! He matched it to the existing dresser perfectly-thanks so much Roy!!And very diligent and respectful of Covid practices the whole time.

    Answer from pro:

    Thank you for your review Janie!

    Reply created 21 Sep 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 6 Sep 2020

    Danish Rosewood Table

    Roy refinished and repaired my Danish Rosewood table that we have enjoyed for the past 35 years. It looks beautiful, could be brand new. Roy performed the work as specified and I am more than happy with the result. Excellent workmanship.

    Answer from pro:

    Thank you Helen for your review and kind words!

    Reply created 8 Sep 2020
  • Review from Julia Carrillo
    Rating: 5 out of 5
    Review left on 5 Sep 2020

    Antique table and mirror

    Roy did an amazing job refinishing these precious items. I was really happy I found him. He was very friendly and helpful in his recommendations around stain. He managed to match the table and mirror perfectly even though they were different wood. I would highly recommend him. I now want to refinish everything in my house. I couldn’t be happier with the finished work.

    Answer from pro:

    Thank you Julia for your review, looking forward to working with you in the future!

    Reply created 8 Sep 2020
  • Review from Sandy Benn
    Rating: 5 out of 5
    Review left on 27 Aug 2020

    Furniture Refinishing

    Excellent work. We had 2 chests of drawers, a dresser and a shelf refinished in less than 3 weeks. They look amaz.You would never know that they were 40 years old.

    Answer from pro:

    Thank you for your review Sandy!

    Reply created 29 Aug 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 25 Aug 2020

    Chaise reupholstered

    Roy was great to work with. His price was perfect and affordable. The workmanship is superb. I am really please with how the chaise came out!. The 2 tone grey fabric slip cover is reversible, and very comfortable.

    Answer from pro:

    Thank you Claudette for your review!

    Reply created 26 Aug 2020
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