Hi Anita, thank you for your review and for your kind words about my company. I am sorry if there was a misunderstanding but I wanted to make mention that our company does make repairs to roofs and soffits to keep the animals out but in cases where the animals (especially raccoons) have bent or ripped the aluminum beyond repair, it is extremely difficult to put it back to its original shape. I equate it to crumpling a piece of aluminum foil and then trying to open it up and return it to its "on the roll" form. Repairing damaged aluminum soffit often requires that the homeowner hires an aluminum installation company to install a new piece of aluminum. This was likely explained to you and is what you are referring to when you mentioned we don't make repairs. New aluminum replacement, matching colour, style and size is a service offered by specific companies specializing in this field. While it is possible that mice were entering through the area that you mentioned but it is worth pointing out that mice can fit through a space the size of a dime and unfortunately every home have hundreds of openings that allow mice to enter, making it impossible to completely mouse proof a house. I hope my explanation helps, if you wish to discuss this further I can be reached at bradgates@gateswildlifecontrol.com. Take care, Brad Gates, B.Sc., Owner / President, HomeStars Best of Award Winner for 7 years in a row (2021, 2020, 2019, 2018, 2017, 2016, 2015).
Reply created 7 Jan 2022