AAA Gates Wildlife Control reviews (930)

Review from HomeOwner
Rating: 5 out of 5
Review left on 2 Nov 2016
Raccoon removal and prevention for future invasion
Quality service done professionally . Took time to explain the cause of the situation and how the work would proceed. Had the job done quickly and left the premises tidy.
Answer from pro:
Hi Mary, I love your straight to the point review! In three sentences you summed up our complete service. Well done! Brad Gates, B.Sc. Owner / President - Awarded HomeStars Best Of 2015 & 2016
Reply created 3 Nov 2016
Review from HomeOwner
Rating: 5 out of 5
Review left on 2 Nov 2016
Nest in microwave vent
Truly professional, great service. Boris was running late, he called to inform me, very nice and courteous. The service was outstanding. Great to see a professional do his job. Boris explained everything and was very accommodating. Left the inside cleaner then before he arrived. I have used Gates before and the service both times was outstanding. I would highly recommend them. Thanks again for doing an outstanding job.
Answer from pro:
Hi Paul, thank you very much for your glowing review of Boris and my company. You mentioned that you received a call from Boris because he was running late. We understand that our customers time is extremely valuable and if a technician is going to be even 5 minutes late from the scheduled time we will call to advise. We aim treat our customers like we would like to be treated and your review is indicative of that. Thank you again for writing such a great review! Brad Gates, B.Sc. Owner / President - Awarded HomeStars Best Of 2015 & 2016
Reply created 2 Nov 2016
Review from HomeOwner
Rating: 4 out of 5
Review left on 1 Nov 2016
Assessment of the situation
Nick arrived right at the set time, was very polite, easy to talk to and knowledgeable. He did an inspection of the possible entry points on the roof, chimney, under the roof at the eavestroughs, and also looked at my neighbour's roof, as my house is semi-detached. Due to the fact that he found no signs of entry at any of the inspected areas he provided me advice on how next to proceed and also what to be on the alert for. There was no charge for all of this! If at any point in the future I have reason to believe there may be wildlife which has managed to gain entry, I would definitely contact this company to deal with it.
Answer from pro:
Hi Lorraine, thank you for mentioning that we inspected your house and your neighbours house for signs of wildlife and discovered that a wildlife problem did not exist. My company is one of the only wildlife companies that does not charge for on-site inspections / estimates regardless if a problem exists or not. I did notice that you rated my company an 8 out of 10. Obviously we strive to obtain a 10 and if you feel we did not meet your complete satisfaction I would be very interested in hearing how we could have improved our service to have received a 10 /10. Please feel free to email me at bradgates@gateswildlifecontrol.com to give me your feedback. Thank you for your review. Brad Gates, B.Sc. Owner / President - Awarded HomeStars Best Of 2015 & 2016
Reply created 2 Nov 2016
Review from HomeOwner
Rating: 5 out of 5
Review left on 1 Nov 2016
NO MORE FREE RENT FOR THE RACOONS
thanks to the quick action of Gates, we were able to rid the uninvited guests. They were quick to come out and evaluate and diagnoise the damage , it was quite bad. Quick and efficient work. I would recommend them to anyone. Our roof isn't in the greatest shape and requires a spring renewal but Gate's gave us a little time by fixing the damage and getting the unpaying tenants out! :) thanks again ! Great company. Friendly and easy to work with!
Answer from pro:
Hi Kelly, I am glad we were able to quickly evict your "uninvited guests." Many of our customers wait quite a while before placing a call to us. As you know it is very important to act quickly when animals have entered the attic in order to minimize damage to the roof, insulation and wiring. Thank you for great review! Brad Gates, B.Sc. Owner / President - Awarded HomeStars Best Of 2015 & 2016
Reply created 2 Nov 2016
Review from HomeOwner
Rating: 5 out of 5
Review left on 31 Oct 2016
Sealing hole in facia to prevent squirrel from entering house
We used to service to prevent a squirrel from entering the roof rafters of our house. It worked beautifully.
Answer from pro:
Hi mccripps, thank you for your review. I like your comment "It worked beautifully." Brad Gates, B.Sc. Owner / President - Awarded HomeStars Best Of 2015 & 2016
Reply created 2 Nov 2016
Review from HomeOwner
Rating: 5 out of 5
Review left on 30 Oct 2016
repair damage caused by wildlife entry soffits of porch
Chris explained the process, and the followup clearly. I have not been to check it yet as the house is occupied by tenants.What he described when he went back to check on the job, and did more repairs to prevent further entry of the wildlife sounded good.
Answer from pro:
Hi hock842, thank you for your review. You can rest assured that we stand behind our work and please do not hesitate to call should you have any concerns. Our guarantee is supported by 33 years in business. Brad Gates, B.Sc. Owner / President - Awarded HomeStars Best Of 2015 & 2016
Reply created 2 Nov 2016
Review from Customer of AAA Gates Wildlife Control
Rating: 5 out of 5
Review left on 30 Oct 2016
Wildlife removal
A few weeks ago we heard a noise in our wall and noticed an opening on our roof. We called AAA Gates and had them come and inspect our roof and attic. Shout out to Chris at AAA Gates Control who came to check out the problem. He was very friendly, informative and did a great job on solving our problem !!! Bye Bye Racoon. Leo, Mississauga.
Answer from pro:
Hello Private User, thank you for your "Shout out to Chris" and for taking the time to write a review. Brad Gates, B.Sc. Owner / President - Awarded HomeStars Best Of 2015 & 2016
Reply created 2 Nov 2016
Review from John F. Martin
Rating: 5 out of 5
Review left on 28 Oct 2016
Removal of animals (likely red squirrels) from space between first and second floors of home.
Inspected for likely points of entry, Installed one-way traps. Pointed out additional potential problems (points of entry for mice). Helpful. Returned to check traps to make sure objective was achieved. Responsive when additional concerns were raised, including additional traps/checking/clearing. Nice, knowledgeable people, good service.
Answer from pro:
Hi John F, thank you for taking the time to write a review. It is very common for red squirrels to travel between floors because they can fit through much smaller spaces than there larger eastern grey squirrel cousins. Thank you for commenting on our follow-up procedures. This is a very important aspect of our service to determine that the process is progressing as planned. Brad Gates, B.Sc. Owner / President - Awarded HomeStars Best Of 2015 & 2016
Reply created 2 Nov 2016
Review from HomeOwner
Rating: 5 out of 5
Review left on 26 Oct 2016
Animal removal
Justin was very friendly and efficient.He made sure all entry holes were wired closed and all animals were extricated from my house.I would highly recommend Gates AAA Wildlife Control to all my friends and neighbors
Answer from pro:
Hi larlou, thank you for taking the time to write a review and for complimenting Justin. I believe the highest praise we can receive is when a customer has the confidence to recommend us to friends and neighbours. Thank you in advance for any future referrals. Brad Gates, B.Sc. Owner / President - Awarded HomeStars Best Of 2015 & 2016
Reply created 27 Oct 2016
Review from HomeOwner
Rating: 5 out of 5
Review left on 26 Oct 2016
Garbage panda eviction
Safe, ethical removal of non-paying destructive tenants. Nick dealt with me when I was grumpy and sleep deprived, and was still polite, professional and efficient. Laid out terms and schedule, explained guarantee and my role in favourable outcome (call immediately, if I hear critters)
Answer from pro:
Hi tiannemargaret, I totally understand what being sleep deprived can do to a person. Not to worry, many of our customers have experienced laying in bed at night imagining what kind of damage the animals are doing to their home. As you mentioned, if the animals come back we want to hear from you. A long-term happy customer is our goal. Thank you for your review and for speaking highly of Nick. Brad Gates, B.Sc. Owner / President - Awarded HomeStars Best Of 2015 & 2016
Reply created 27 Oct 2016