AAA Gates Wildlife Control

Rating: 5 out of 5

AAA Gates Wildlife Control reviews (931)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 5 Nov 2014

    Skunk Removal from under Shed

    The service we received from Chris, the technician that came to our home from Gates Wildlife was exceptional. He was very sincere and trustworthy with both his suggestions on how to fix the problem but also with how to do so in the most economical way. He went over and above what the contract said he would do and spent additional time to secure the base of our shed to prevent skunks from getting back in. I would highly recommend this company and will use them again in the future if necessary. Thanks Chris!

    Answer from pro:

    Hi Patricia, thank you for your high praise of my company. Our motto for our technicians is to treat the customer as they themselves would want to be treated. Your review demonstrates that these are not just words but a guiding principle that each and everyone of our staff lives by. Hopefully you won't need our services in the future but if you do we will be happy to help you out. Brad Gates, B.Sc. Owner/President

    Reply created 6 Nov 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 28 Oct 2014

    Squirrels in attic

    Gates wildlife removal is an amazing company to deal with. Would recommend them 110%. Their technician Nick was amazing to us by explaining the problems he saw clearly, and his solutions. He was extremely professional and knowledgeable. He has made extra trips back to see if we have noticed anymore noises from animals in the attic and to recheck the work. There have been no more animals up there since Nick did the job. Excellent service and job for Nick and AAA Gates, will not hesitate to use and recommend again. Thank you Nick, great professional job.

    Answer from pro:

    Hi Darryl, I don't think I have ever received such a complimentary review. Thank you, thank you, thank you! I hope you enjoy your sleep now that there is no more pitter patter coming from your attic. By the way, we read your review during yesterday's meeting. Nick was very proud. Brad Gates, B.Sc. Owner/President

    Reply created 4 Nov 2014
  • Review from AD
    Rating: 5 out of 5
    Review left on 21 Oct 2014

    possible animal on roof or attic

    The guys from Gates was AMAZING! one of the most professional, on time and HONEST companies I have come across in a very long time. Thank you so much for coming out and taking so much time to investigate and giving advise on how to resolve the issue. You guys are great and I will definitely be singing your praises for a long time to friends and family. A.D. - Bayview/York Mills

    Answer from pro:

    Hi Anila, I cannot thank you enough for writing such an amazing review. Our philosophy is to treat the customer like we would want to be treated by a service company. Thanks again. Brad Gates, B.Sc. Owner/President

    Reply created 24 Oct 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 10 Oct 2014

    wildlife control - squirrels in our roof

    We suspected we had issues with some small wildlife in our roof/attic. Quick response by Gateswildlife and very reasonable solutions. They secured the areas needed and didn't build on any addition non required work. Very knowledgeable, professional and efficient. We were very satisfied.

    Answer from pro:

    Hi Jeff, thank you for taking the time to write such a positive review. Also, thanks for complimenting Chris for being knowledgeable, professional and efficient. Brad Gates, B.Sc. Owner/President

    Reply created 14 Oct 2014
  • Review from Simon Evans
    Rating: 5 out of 5
    Review left on 10 Oct 2014

    Squirrel infiltration in roof

    Peter from AAA gate WildLife control provided exceptional service in taking care of my squirrel problem. He was professional, polite and patient and addressed my needs. There is a one year warrantee so if the little buggers come back I am confident will provide just as good after service.

    Answer from pro:

    Hi Simon, I really appreciate your comment about our service being "exceptional". You also mentioned that you were confident that we will honour our guarantee. We definitely will! We are proud of the fact that fifty percent of our business comes from our past customers recommending us to their friends, neighbours and family. This has only been possible because we stand behind our guarantee. Thanks again. Brad Gates, B.Sc. Owner/President

    Reply created 14 Oct 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 7 Oct 2014

    Wildlife Control

    Nick came to our door at 10:00am sharp with a friendly smile. He was knowledgeable in many areas and answered all my concerns. He fixed everything that was necessary without wasting any time. Now this is the kind of service I would recommend in a heartbeat! THANK YOU SO MUCH NICK!!!!!

    Answer from pro:

    Hi Min, thank you for your review and for complimenting my technician Nick for being on time, among other things. We understand that our customers' time is valuable and we aim to arrive at our customers homes at an exact time and not within a four hour window. Thank you in advance for any future recommendations. Brad Gates, B.Sc. Owner/President

    Reply created 14 Oct 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 6 Oct 2014

    Squirrel Removal

    Peter has been to our house 3 times over the past few years. He was honest from day one that we would need a new roof and we finally are going to do it this year. But he has been professional, honest and has given really helpful tips even about what we should ensure our roofer does to maintain it. He found no squirrels in our roof when he came, but I asked him to come back 3 weeks later just to double check before we got our new roof done and he did without any charge. Really a good company if you want honest feedback.

    Answer from pro:

    Hi D G, thank you for your detailed review. I especially liked your use of the word "honest" three times in your review. I take great pride in the fact that all of our technicians share this trait. After all, we wouldn't be in business for 30 years unless we respected our customers. Thanks again, I will be reading your review at our next meeting. Brad Gates, B.Sc. Owner/President

    Reply created 14 Oct 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 5 Sep 2014

    Bats in the house

    Chris came out and saw our problem immediately. He also noticed we had squirrels chewing our roof vents. He was courteous, knowledgeable, efficient and friendly. We had him do the required work on the spot. He came back a week later, as promised, to remover the exit doors and so far so good. I would not hesitate to contact Gates Wildlife in the future for any wildlife problems we may have in the future.

    Answer from pro:

    Hi Ann, thank you for your review and for complimenting Chris. I am glad you were happy with our service. I have one question, any chance of getting you to upgrade your 9 rating to a 10. If not, I would be interested in learning what we could have done better to have achieved a 10. I am always looking to improve our services. Thanks again. Brad Gates, B.Sc. Owner/President

    Reply created 14 Oct 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 4 Sep 2014

    raccoon family in our attic

    We had a mother racoon and her adolescent babies living in our attic. Tony came and helped us; he was absolutely wonderful. He clearly cares about animals and is an expert in understanding their behaviours and habits. He helped this mom decide to leave our premises on her own and relocate her family to another den with very little upset to her or to us. He assuaged our concerns for her and her family's safety and welfare. He came back to our home on three occasions to make sure no babies were left in the attic and even designed a "baby-safety" cage so the baby wouldn't fall off the roof should it venture out on its own. Turned out, the babies were all gone with their mom, but Tony was taking no chances, something that we so greatly appreciated and admired . Thanks Tony! Thanks Gates' Wildlife Control! We have already recommended you to friends and family as "the BEST".

    Answer from pro:

    Hi Beverley, thank you your great review and for taking the time to describe Tony's humane work ethic. We are proud to have him as a member of our team. And thank you very much for recommending us to your friends and family. Brad Gates, B.Sc. Owner/President

    Reply created 4 Nov 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 4 Sep 2014

    Removal of Squirrels

    Excellent Service! As we live on a conservation authority this is not our first time having to sort out an "in home critter" issue, however it was our best experience. Their technician, Blake was prompt, courteous and knowledgeable. He examined the whole of our property before confirming the point of entry, and then provided a detailed explanation for resolving the problem. Cost was more than reasonable when compared to other companies we have hired and by far a much better customer service experience,

    Answer from pro:

    Hi Gwelda, I really appreciate the fact that you took the time to write a terrific review of Blake and our services. Hopefully you won't need to deal with any "in home critters" again, but if you do we will be happy to assist. Brad Gates, B.Sc. Owner/President

    Reply created 4 Nov 2014
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