AtlasCare reviews (2519)

Furnace & water heater replacement completed yesterday and we're very happy. We worked with Jeff on our purchase options and found him to be helpful and did not pressure us in any way. Also, getting through the steps of arranging the install, removal and return of rented water heater, very smooth. Installation crew was very professional, with Neil as the lead. The detailed reminder we got was also helpful and appreciated. Great, professional job all around.

Just had my ducts cleaned Deshawn and Garrett - They did a great job and they couldn't have been nicer or more professional - I highly recommend! They are a great team!

Installation Crew of two showed up on time. The progressed with the removal of the existing unit and completed the installation of the new unit in less than 7 hours. They were courteous and did a good job of cleaning up upon completion.

The furnace service technicians were extremely competent at their job. They were able to answer all of my questions and provided extensive knowledge about all of the programs and services that AtlasCare provides. They were extremely polite, courteous, quick and above all very clean leaving absolutely no mess. Very highly recommended.

We have used Atlas Care for years, and this experience confirmed our good choice. Sales manager Fraser Hillis was non-pressuring, knowledgeable, generous with his offers and personable. Our two installers Tedros Gebru and Ricardo Gomes were polite, careful, efficient, and knowledgeable about what they were doing. Often overlooked, the customer care reps who take our calls are always a comforting voice if something goes wrong, and are confident and helpful in their manner. We are very happy with all aspects of Atlas Care, and will continue our long and happy association.

AtlasCare is professional, knowledgable and takes the time to explain every detail of the process to replace a furnace. My furnace was red tagged as there was CO2 leaking in the house and a fire hazard due to water dripping from the shower upstairs. From Margaret providing a detailed estimate to the Service Technicians who ensured all the flooring and carpet was covered, to installation on a cold winter day, supplying us with heaters, to clean-up Mark and McCloud were amazing! Overall it was an excellent experience and I would highly recommend AtlasCare for any HVAC needs.

Our furnace broke down the other night. We called other companies, but no one answered their phones, or returned our calls. Then, my husband found the number for AtlasCare, which he'd gotten awhile back from a friend. Well, didn't we get immediate action! Brendan, the first technician, got to our house in about an hour, quickly assessed the problem (a part had corroded), ordered the part, and said another technician would be back to instal it. The part came in within two days, which is when Kyle, the second technician, came to install it. He was extremely efficient, knowledgeable and professional (as was, Brendan), and installed the part within half an hour. No fuss, no muss. Also, what really impressed us, was their respectful and respectable manner.

Very friendly and knowledgeable technicians keep our furnace in top shape. It all started with an emergency calls a couple of years ago, and ever since then we joined the pre paid service. No more worries about cold winters. The last visiting technician, Ryan K. walked me through the furnace checks in detail and happily answered all my questions about other services they provide.

is just another example of excellent service from AtlasCare. A real gentleman, knows his work, a professional. We also had AtlasCare clean our ducts and the team was awesome as well. I highly recommend this company!!

Was looking for a new furnace and ac and after having estimates with a few companies the decision was made to go with atlas. ( been around for many many yrs) from the initial visit with matt(sales rep) to the install(gary and his team) , i was very happy with the customer service and professionalism. Matt-- was very upfront (costs)and very knowledgeable of the process and what needed to be done. very pleasant to deal with. (also saved me time by preparing all rebate paperwork) Decided to go with lennox as their products have always come through for me( old furnace lasted 25 yrs) and so far its been a great choice( funrnace install was oct 2016) have not had a chance to use the ac as both were installed in oct 2016. do not anticipate any issues . the install team with gary (lead) was very hardworking. did not stop from the time they showed up( on time) to the finish. answered all questions i had and very knowledgeable of not only the install but the lennox products themselves ( furnace room was left spotless) would not hesitate to call upon atlas if i need any hvac work done.