AtlasCare reviews (2519)

Ricardo was a true professional who took his job very seriously. He was on time, explained everything and answered all my questions. As far as the duct cleaning went, Ricardo was fastidious in the detail he went through cleaning each return and supply line, the furnace (esp. the blower) and even the HRV system. The bonus was how much effort Ricardo put into cleaning out the dryer duct. Apart from cleaning the line from both ends (ie. from the dryer to the outside vent and then with another tool, from the outside towards the dryer) he cleaned the back of the dryer and vacuumed up the lint that had gathered on the floor. I will definitely call on AtlasCare (and will ask for Ricardo) when it's time for the ducts to be cleaned again!

AtlasCare quoted and replaced my furnace very efficiently. I am very satisfied with the customer service and professionalism of the staff I dealt with on the phone, and in person. Will definitely use them for all my HVAC needs.

When I saw an Atlas Care truck at one of my neighbours a couple of months ago, I briefly spoke to the technician. I was impressed and decided to call for a quote for my own home. Ricardo and Travis came out to clean the ducts in my home at the agreed date and time. They were extremely pleasant, and worked carefully, quickly and professionally. Both young men made what I thought would be a disruptive process into a thorough but hassle-free service. I highly recommend Atlas Care's duct cleaning service and their professional friendly technicians!

Anthony and Garrett were my service technicians - not only were they polite, efficient and respectful of my home they were highly knowledgeable and helped me understand the process and issues that we may have in the future. I would highly recommend and will be re-using this company in the future.

Service Technician Alex B. arrived right on time, was clean, friendly and efficient. He took the time to explain the maintenance that he had completed on our furnace in language I understood. We have always had good service from this company but this young man was exceptional.

Anthony and Garrett arrived on time and completed the work professionally. The house was left very clean. Anthony took the time to explain both the work to be done and some on the settings on my heating system.

I have to commend yet again the excellent customer services provided by AtlasCare in maintaining and providing diagnostic care to my furnace this season. I especially want to thank Nimo, the Customer Services Manager for patiently and promptly addressing all my concerns/queries regarding my furnace issues. It is rarely that I encountered such a caring professional in the service business who continues to provide me with practical technical advice as well as ensuing a peace of mind. Nimo, your actions and attentions are much appreciated.

Came home New Years Eve to a cold house. Called New Years Day. Call returned within an hour and service rep on site within another hour. The problem was quickly identified and dealt with. This was covered under my maintenance plan. Very happy with the service and the rep.

I called Atlas Care for duct cleaning upon recommendation by my sister. It was indeed a great choice and I would highly recommend to others. Atlas care provided a highly professional service at every step. Customer service was quick, polite and able to schedule us the next day. Deshaun and Anthony arrived on time and were professional and knowledgeable. They explained the process and showed us photos of before and after the duct cleaning. They were also very careful around the house and made sure to leave everything clean and in order. The whole service was complete in less than 2 hours, smooth and easy and I have to say that we already feel the difference in the quality of air! Thank you Atlas Care for a job well done!

Can't recommend highly enough. Very professional and thorough, much more so than other companies that provided quotes. Quick and detailed responses to questions. Installers worked very hard to restore heat and hot water same day replaced equipment. Were also very careful to cause as little mess as possible and to clean up afterwards. Answered all questions courteously and patiently.