AtlasCare reviews (2519)

I woke up December 9 to an inside temperature of 14. yikes! I got the heat to come back on (who knew speaking nicely to a furnace could have such positive results!) but by the Friday the 13, I knew something wasn't right. Leo the service tech was happy and knowledgable and put my mind at ease that my house wasn't going to launch into orbit. I decided to buy new instead of fix the old one. Within a few hours, Daniel the salesman was at my home, measuring and explaining the purchasing process. He too put my mind at ease that I would have constant heat. I can't say enough positive things about Leo, Daniel and the installation team of Chris and Dave. All of them without exception were polite, friendly and extremely knowledgable and loved working for their company..happy employees speak volumes to me as a customer and I know I made the right decision choosing this company. A week later I received a package in the mail from them with all the paper work required for the OPA rebate. All I have to do is sign on the line they highlighted for me and send it in :) Thanks to everyone and have a great holiday!

Friday night in December the furnace stopped. We've used Atlas for many years..this was our first emergency call. Within 2 hours of calling them on Saturday morning we had Steve, the tech, here. He told us that we needed a new gas valve and didn't know if there was one in stock. However, in spite of it being the weekend, he found the part and had it installed for us and the furnace running by noon. Pleasant, knowledgable and considerate (he kept me informed when he had to leave to find the part and told me exactly when he would be arriving.)This is great service.

I had Nimo Mansouri visit my home when our furnace stopped working. He was very punctual, pleasant and professional. He had our furnace repaired and running again in under a half hour. Great service.

After our kitchen Reno we needed our ducts cleaned. Atlas Care was able to schedule an appointment within a few days and showed up on time. Alex and his partner were very thorough and professional. They protected our floors and were very clean. I would hire them again in a heart beat!

Eric C. and Nick K. of AtlasCare installed a new heat/cool unit on Dec 19 in my condo unit. The work was done very professionally and with great pride. A job well done. A very "WARM" Merry Christmas" Thank you from the bottom of my heart.

AtlasCare was contacted for a quote when considering a new furnace/AC because of a recommendation by a friend . They responded promptly and professionally and Daniel returned a second time, to discuss some technical issues to ensure all matters were clear before moving ahead with installation. This was appreciated, as it made me more confident that the right contractor was being chosen.

I had Nimo Mansouri from atlascare to my home to take a look at my furnace. He was professional and polite. He provided a great job and I would highly recommend him. His down to earth attitude and willingness to answer all my random questions made the experience positive rather then the normal negative when something is wrong with your furnace. Thanks again Nimo!

We woke this morning and found the furnace had ceased to operate. Called Atlas Care 7:45 am and they confirmed that a technician would be at our home between 11:00 and 1:00. Technician arrived at 10:45, Diagnosed and repaired the problem immediately and left us with heat by 11:00. Great service.

Eric from AtlasCare came to replace my broken humidifier. He was polite, informative, and tidy. I also had AtlasCare service my furnace this winter, and that technician was equally helpful and friendly. Great service - would definitely recommend.

AtlasCare installed a new tankless water heater, a new humidifier and ran three new vents to help warm our basement. Every aspect of our interaction with AtlasCare was fantastic, from speaking to Erin to arrange a visit, to Daniel's clear interest in ensuring we were satisfied customers, and finally to Nick, James, and Nick who installed each item in a neat and professional manner. We would highly recommend AtlasCare!