AtlasCare reviews (2519)

I was very happy with my new install McCloud Dave and Neal did a great job and I would recommend AtlasCare to all my contacts Great Job and very professional Thanks Don

The furnace malfunctioned and Eric C arrived on time and diagnosed the problem quickly. New part had to be ordered and until it is replaced Eric C went out of his way to buy space heaters and drop them off. The service has been exceptional.

The company representatives were extremely friendly, helpful and explained what they were doing and how long it would take. They were very respectful of my house and keeping it clean. They did a great job and I would recommend them.

Eric C. came today to do the annual furnace maintenance. He was amazingly thorough and explained everything that he had done. The service call wasn't that long but he thanked me for my patience. I subscribe to AtlasCare's maintenance plan, so everything was covered (and the monthly cost of this is quite low). I am always very impressed with the courtesy, intelligence and professionalism of Atlas technicians. Eric gets 10 stars from our house.

I received excellent service from the time of the initial call back from the salesman Nakeel to the completion of the installation by the 2 excellent installers Neil & his partner. I would recommend them to family &friends. Job well done!

All of your service professionals are excellent but Nimo Mansouri is yet a notch above. He is a wonderful ambassador for your company. He is friendly, courteous and he really knows his stuff. Not only that, he explains everything in language a techno- challenged person like me can understand. I really hope you realize what you have in Nimo and I hope he comes back to do my regular maintenance all the time. Thanks Nimo.

Nimo Mansouri has been to our house several times and has always been a great representative for AtlasCare. However the office staff needs to be attentive to details. During an earlier service call we were told that the office would contact us with a quote for the repair. No call was ever received. When I called to follow up I left a contact number. That contact number was not used. Having my time wasted in this fashion is a definite negative.

I have to echo the previous comment regarding Nimo Mansouri and our experience with his service call today. Not only did he quickly resolve our problem but was also very helpful in his advice on proper settings for our home. An excellent ambassador for your company. Thanks Nimo

Nimo Mansouri of Atlascare just left and he was absolutely wonderful. Have an ongoing valve issue with our humidifier. He researched the issue based on our discussion and found the valve is still under warranty so no charge for the order/repair! Very professional and prompt service!! Thank you Nimo!

After our renovation project was completed, we had AtlasCare clean our ducts to rid our house of dust. This job was completed in the morning and followed up by our annual furnace cleaning. Both jobs were completed ahead of schedule. The technicians were skilled, courteous and thorough.They took the time to go over the bill with us which we found helpful. We would highly recommend AtlasCare.