AtlasCare

Rating: 4.8 out of 5

AtlasCare reviews (2516)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 12 Sep 2012

    Furnace Check & Purchase of new Hepa Filter

    Another fabulous service call from Nimo at Atlascare. We have been with this company for years now and I recommend them to my family and friends. Amazing care, and service. Professional to the core.
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 6 Sep 2012

    air conditioning leak

    A call to our family cottage on August 27 made us aware of a leak in our a/c unit. With the help of AtlasCare we were able to arrange a prompt date to check the system. We needed to set an early arrival time and Nimo, the AtlasCare technician was able to meet our needs. He was polite and professional in his approach and quality of work. The repair was affected promptly and the technician a pleasure to deal with. Excellent work by the AtlasCare team.
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 27 Aug 2012

    New furnace, moved watrer heater, moved/replaced ductwork in basement

    Just bought a new (old) house, and as part of a basement reno we put in a new furnace, moved the water heater, and had the ductwork reconfigured to make more headroom. This is my second new furnace with Atlas, and the experience last time was good, but this time was even better. MCCloud was great. Went above and beyond. He made several design suggestions that improved dramatically on what we thought possible, and so freed up a lot of headroom in the basement - which was our goal in moving the ductwork around. After McCloud's initial consultation, my contractor (and a good friend of mine) urged me to hire Atlas, particularly if McCloud was doing the job. After the work was complete, my contractor was no less impressed with the results, and said it's rare to see such good work. (Thanks, McCloud!) I'd have no hesitation in hiring Atals again.... As an aside, I also had electricians working at the same time, and when they saw the Atlas truck, they told me they'd seen Atlas crews work before and were impressed with their work.
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 24 Aug 2012

    Air conditioner installation

    Arrived on time for sales and installation. Explained things well. Very organized. Polite. Efficient. Did not leave a mess. Product is functioning great. I would definitely use the company again for similar work.
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 16 Aug 2012

    Ducts cleaned

    We had Ardi and Brad clean the ducts in our home. They provided courteous service and were very knowledgeable. We will definitely use Atlas Care again! We will recommend Atlas Care to friends and family!
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 15 Aug 2012

    Air Conditioning & Furnace maintenance

    We have been customers of AtlasCare for 12 years. There service department is uniformly excellent and very responsive the few times we have had an emergency. Routine maintenance is easy to schedule.
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 11 Aug 2012

    Scheduled air conditioner maintenance

    My regular technician was unavailable so Atlas sent Nimo to complete the maintenance on July 26, 2012. Nimo was professional, friendly and worked quickly and carefully. He was thorough and explained how to keep my equipment running smooth and trouble-free. I would absolutely recommend Nimo as a technician to friends and family.
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 10 Aug 2012

    AC repair job on Long Weekend

    Our AC broke down Saturday night. I called AtlasCare Sunday morning and they paged their technician ( Kyle ) for me who responded within an hour. He showed up a couple hours later and got to work. The problem was a hard to spot weak connector to the capacitor of the compressor and took a while to spot and repair. I'm extremely satisfied with Kyle's hard work and honesty. Ultimately I was charged for the off-hours consultation fee of $169+tax - which was very reasonable considering the circumstances. Am more than likely to call them again - and probably get a service plan if this happens more frequently.
  • Review from HomeOwner
    Rating: 1 out of 5
    Review left on 9 Aug 2012

    AC repair issue

    Initially quoted for $250 for an AC leak test. The original bill for 3 hours of repair service on AC was $1300 (more than half the cost of buying and installing a new AC system). I was not quoted for any of the repair work upfront except for the $250 AC leak test. I would not recommend this company, as this type of business practice is unethical, unless you agree paying $400/ per hour sounds reasonable.
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 9 Aug 2012

    new furnace

    We are very pleased with Atlas - they installed a new furnace and the thermostat was not working properly aftyer 6 months - however Nimo came out the next day and fixed the problem - they are all very polite and extremely professional - would recommend them