AtlasCare reviews (2516)

We have recently moved into a new home. This morning we woke up to no heat. I called the company whose sticker was on the existing furnace. They said it would be 2 weeks for a service call!! They recommended that I call Atlas. I did and Atlas had a technician out this afternoon, the same day! The technician found the issue, it wasn’t obvious, and fixed it. 5 star service for sure! The faulty wire was considered to be part of the diagnostics call which was included in my one year care plan, so the call today was N/C. It’s great when someone actually shows up as promised and solves the problem! Happy customer.

The service person arrived within the appointment window. He was very polite. The servicing of the furnace was thorough. He checked every part of the furnace and humidifier and gave me a full report. I was pleased.

Have used Atlas care for 20+ years, always excellent results. I now have a monthly maintenance care/package with them which covers most repairs, I refer them often to other users and my clients...

I have an annual plan so I do not know the cost of this particular service. Neil was prompt, efficient and friendly. I cut think of eight more words. -30-

Today approx 2 weeks after I had a Lennox Purair system installed, the duct work had a piece that was measured wrong and the technician worked around it but when completed looked poorly. I let my feelings known to Atlascare and today an Atlascare technician named Venecio (Viny) arrived and corrected the problem 100% to my satisfaction. Viny is a pro for sure and a big thank you to Atlascare as their name says it all, "Care" they really do. They not only stand behind their work, they stand behind their customers, Very happy indeed, not the system looks great. Well done Viny!

called Atlascare about clogged sewer drain in basement. Made appt for the very next morning. Serviceperson arrived on time. Explained work to be done as well as costs involved. Great job , all completed.

Your technician, Daniel, was very attentive and helpful. He is a very good representative for Atlas Care. He advised me of the benefit of buying a new humidifier rather than just replacing the part that wasn't working.

Great job by furnace installation mike and duct cleaning guys Trevrl and RJ. The work was very professional. On time , efficient, friendly and very competent. Onlyplace to go for HVAV needs

The entire process with Anthony was quick and efficient. He explained all my options for the repairs as well as replacement options. When he was finished, he also walked me through what he had done. He also contacted the office to schedule the next steps. Very friendly!

Alex was on time, polite and went over entire furnace to make sure we were good to go for the winter. Emailed an itemized list of everything he checked and in good order as well as recommendations.