AtlasCare reviews (2516)

Jason came promptly, did a thorough investigation of the furnace and thermostat, and determined the motor blower was not firing. He was professional, competent, and still smiling - at 10:30 pm after a 7:00am start to his day! It wasn’t good news for us but Jason has a consultation set up for us at 7am tomorrow, will deduct his bill from a new furnace should we go that route, but he will order our part immediately so we have that alternative available to us. A bright young ambassador Atlas can be grateful to have as an employee!

Deshawn and Trevel were fantastic! They arrived at the set time, were extremely polite and did a thorough job. I was shown pictures of before and after and was thrilled with the outcome. I would definitely recommend AtlasCare and request these two gentlemen.

Had another very good experience with Atlas Care. Really like the email and text confirmation received the day before reminding me of the appointment. Add to that, on the day of the service, received an email and text advising the technician was on his way, some background information on Jordan and his picture. A nice touch that set us up well for the visit. Jordan, the technician was great - friendly, made sure he was clear on what I expected and then went about his work efficiently and effectively. He answered all questions I had including one about a setting on the thermostat both he and I were unsure of. He checked up on a couple other aspects of the system I would not have expected him to look in to and provide reports and suggestions to me to ensure the heating system functions most effectively. I was very pleased again with Atlas Care and how they work with their clients. They are definitely going out of their way to make the client experience very positive. And they are succeeding in doing so!

Very professional and helping to point out another unrelated problem which could have posed further damage. would highly recommend this company.Since this has to be thirty words - may I say Thank you .

Daniel the service tech did an excellent tune up on my heating system ensuring everything was up to specifications.He explained what he had checked asked if I had any questions and cleaned & vacuumed all. Daniel is a very good ambassador for Atlas.

I found Sean to be one of the most knowledgeable service man I have ever dealt with.....very courteous and a joy to talk to....very impressed with his work ethics.....Atlas must be commended for their outstanding work foce.

I have been using Atlas Care for over 25 years. They are customer oriented and they do their job well. They go over everything with you so you have a clear understanding of the issues/problems and solutions.

An emergency Furnace fail (after 20 yrs) on NY eve led to the need for a system replacement. Atlas Sales and Installn team met all commitments given in terms of time to deliver quote and equipment. Install team were v courteous and professional through entire day of Furnace and AC install. Job was completed and clean up done to high standard,

Needed a humidifier installed for the house. Great service, technician was on time, explained everything in details. Will be using this company for similar projects in the future. Really happy. Thanks!

My 17 year old furnace died over the long holiday weekend, on a Saturday . Atlas sent technicians quickly, came back on Monday with parts when they promised to, but the old furnace was beyond repair as additional parts had to be sourced in the US. We decided to get new equipment instead. The salesman Fraser came the same day, and Atlas technicians Brandon, Tedros, and Simon came when promised and did a very professional job installing the new furnace and air conditioner. If I could give them more than 10 stars I would.