AtlasCare

Rating: 4.8 out of 5

AtlasCare reviews (2516)

  • Review from Ruby, Burlington, Ontario
    Rating: 5 out of 5
    Review left on 7 Nov 2025
    Repair or maintain heating system: No problem - regular maintanance...
    Atlas wasn’t able to complete the work until end of December but kindly scheduled me with their sister company Boonstra. They were able to attend the same day and provided excellent service.

    Answer from pro:

    Hi Ruby, thank you for sharing your experience. We are glad our sister company, Boonstra, could step in and provide prompt service while you waited, and we truly appreciate your kind words and patience. It means a lot to our team, and we hope you enjoy a comfortable and worry-free season ahead.

    Reply edited 8 Nov 2025
  • Review from HomeStars user from Scarborough
    Rating: 5 out of 5
    Review left on 7 Nov 2025

    Answer from pro:

    Thank you for the five-star review. We are glad our team could provide prompt and reliable service, and we truly appreciate your kind words and support.

    Reply created 8 Nov 2025
  • Review from Tushar, Burlington, Ontario
    Rating: 5 out of 5
    Review left on 6 Nov 2025
    Install or replace thermostats: Replacement
    They were quick & efficient replacing my thermostat.

    Answer from pro:

    Hi Tushar. Thank you for choosing AtlasCare! We are glad to hear the thermostat replacement was quick and efficient. We truly appreciate your trust and your kind words.

    Reply created 6 Nov 2025
  • Review from Mownika, Toronto
    Rating: 5 out of 5
    Review left on 4 Nov 2025
    Stop leakage: Unknown problem
    Just wanted to add Tyler, the technician was great! Very communicative and prompt with his service and accommodated our urgency. Thanks very much!
    (Updated on 6 Nov 2025)

    Answer from pro:

    Thank you, Mownika, for your 5-star rating! Our team at AtlasCare truly appreciates your support. We are glad to know you had a positive experience and we look forward to serving you again in the future.

    Reply created 5 Nov 2025
  • Review from mwjsincl, Toronto
    Rating: 5 out of 5
    Review left on 3 Nov 2025
    Repair or maintain heating system: No heat
    Lyndon was fantastic. He was very professional, capable and efficient. I would absolutely hire him and AtlasCare again

    Answer from pro:

    Thank you so much for your kind words! We are thrilled to hear that Lyndon provided such professional and efficient service. Our team at AtlasCare truly appreciates your trust and looks forward to helping you again whenever you need us.

    Reply created 5 Nov 2025
  • Review from Minh, Maple
    Rating: 1 out of 5
    Review left on 30 Oct 2025
    Air cleaners and humidifiers: Repair; HRV
    Had issue with HRV system. Technician came, said the likely problem was a controller, he would followup. No followups. I called 3 times over 3 weeks asking for status update. No updates after each time. Still no resolution

    Answer from pro:

    Hi Minh, we are very sorry for the experience you’ve had. Our management team will be reaching out to discuss this further and work toward a resolution. If you have any additional details in the meantime, please feel free to call us directly. We would greatly appreciate the opportunity to make this right and improve your experience.

    Reply created 31 Oct 2025
  • Review from Monika, Burlington, Ontario
    Rating: 3 out of 5
    Review left on 29 Oct 2025
    Install or repair water heaters: Repair; Tankless
    They couldn’t figure out our issue.

    Answer from pro:

    Hi Monika, thank you for your feedback. Our management team will reach out to discuss this further, or if you have any additional information, please feel free to call us directly. We would love the opportunity to resolve the issue and turn your experience into a 5-star review.

    Reply created 31 Oct 2025
  • Review from M, Oakville, Ontario
    Rating: 5 out of 5
    Review left on 21 Oct 2025
    Install or repair bathroom fixtures: Repair; Toilet
    Great professional and timely service, highly recommend

    Answer from pro:

    Thank you so much for your feedback. We truly value your support.

    Reply created 24 Oct 2025
  • Review from Scott, Scarborough
    Rating: 5 out of 5
    Review left on 19 Oct 2025
    Install or replace water supply and drainage: Repair faulty plumbin...
    All went brilliantly. Contractor was friendly, informative and quick.
    (Updated on 20 Oct 2025)

    Answer from pro:

    We’re truly thankful for your review and grateful we had the chance to serve you.

    Reply created 24 Oct 2025