AtlasCare reviews (2516)

I was very pleased with Atlas for the installation of my new air conditioning unit. The crew arrived on time, introduced themselves and began working immediately. They were careful and courteous. They knew what they were doing. The house was left clean upon completion of each day's work. The estimate that I was provided is what I paid. I would highly recommend Atlas Care.

I had an issue with my furnace fall maintenance and called atlas care to follow up - had the best service experience with Anthony D. Would highly recommend him to service your furnace. Took the time to explain and do additional checks to make sure everything was ok. A real pleasure to deal with.

Anthony from Atlas arrived right on time for the appointment. He told me what he would be checking for and how long it would take. He asked me if I had any issues with the operaion of my furnace. After checking everything out he went over the checkpoints and discussed any issues or concerns he had found. I found him to be very polite and knowledgeable. He finished the maintenance in the time he told me. I was very happy with the service. Thank you

Very friendly and efficient. They arrived on time and were very clean in their operation.We would certainly recommend their service to our friends and associates if they asked for advise

I am pleased with the technician work. The new parts where under furnace warranty. It took the technician less than one hour to do the work. I am supprised that I have to pay $360.00 +hst for labour . The invoice does not say what has been replaced. The person did the Diagnostic did not checked for spiders in the burner if he did check that maybe the work was not required.

Kyle displayed excellent work habits. Very thorough and clean!! Customer service was great in coordinating the appointment. Special thanx to all involved. l would recommend this company no question.. Awesome experience! Keep up the good work Kyle.

I have been a customer of Atlas Care for over 10 years and have used it for many varied services. I can sincerely say I have never experienced anything but superb service. The most recent encounter this past Friday October 4th was for our annual furnace maintenance. Allen of Atlas Care noticed that our hot water heater installed and rented from another company that I inherited with the house was not up to code and in fact he found that near our ceiling behind a duct that the pipe cracked and separated. Essentially the hot water tank was not vented at all. As this was not in plain site, if it were not for Allen this issue could have gone undetected for years. We do have carbon monoxide detectors installed in the furnace room but notwithstanding Allen could have very well prevented a very serious risk to me and my family in the future. This has now been corrected and my family out of any potential danger

I have a prepaid yearly maintenance plan. During annual furnace checkup, technician said the igniter needed replacing to prevent failure during winter. Cost of part $400. Later checked cost on internet $30. Replacement time was less than 10 minutes. This is a 1200% markup. No travel time involved.

I have been using Atlascare for a few years now. I am very pleased with all their technicians that have come to the house. They are thorough and honest. I recently had Gurmeet come by to have a look at my boiler. He gave it a once over and couldn't seem to find the problem. He said to keep an eye on the LCD display for an error code next time the boiler malfunctions because he didn't want to just start changing parts blindly. Keep up the good work everyone and please thank all your staff!

The installers arrived ahead of time as they had finished an earlier job. They were personable and easy to deal with. They complemented us on having cleared all our stuff out of their way. For that we were rewarded by them finishing our installation very quickly. They worked efficiently, had no problems. Questions were answered politely and with humour. Before starting work, coverings are laid out over the floor to keep things clean and of course the Atlas guys always wear their little blue booties over the shoes to keep the floors clean. Good work. Thanks!