AtlasCare reviews (2516)

I have been a client of Atlas Care for several years now and they never cease to amaze me. Phenomenal customer service every step of the way, and I was happy to see some of the leading edge technology that they've implemented on their last visit. It turns out I have to replace my furnace and A/C unit, but rather than being upset at having to deal with 'homeowner woes' I just came away really pleased with the way everything was handled. Lynn in sales was perfect, she was very professional but also personable and not at all 'salesy' which I really appreciated.

I found Jeff to be very knowledgeable and professional. He is a very good communicator and is good at establishing trust. I have been a customer for over 10 years and have been very satisfied.

As a new home owner, I had a lot of questions regarding the services that AtlasCare provides. Support Specialist, Eddie, was patient, helpful, and thorough in explaining and helping me decide what types of services were right for my home. Booking an appointment was fast, easy and convenient. Technicians, Hemon and Darien, were friendly and professional. They arrived promptly, explained the duct cleaning process and set up protective mats throughout the home. Both worked well together as a team and had our ducts literally shinning again in no time. They even installed a new dryer vent cover! I would definitely recommend AtlasCare for their professionalism and quality of work. Thank you! -AK

My furnace was not working - only a year old - they came at 9pm in the evening and the technician was professional and knowledgeable and explained things well and handled everything perfectly. Great service. I also had my new furnace and a/c put in by Atlas and they did a fast, clean, and very professional job.

Eric, the technician was very thorough, knowledgeable and courteous. Thank-you to the team for their punctuality and efficiency. A neighbour recommended this company and I felt very comfortable and confident.

Atlas installers (or sub contractors) damaged my ceiling during installation without consent. The installation was in May, I have been waiting 5 mths for a repair. The sales person (Jeff Maud) no longer answers call, VP of Operations (David Thomas) and Install Co-Ordinator (Laura Correa) pushed me off to an external contractor. The external contractor is non-responsive. If you are looking for a company to take your money and run, then hire AtlasCare.

Professional to the max! We have been having issues with our central air conditioner, and Atlas Care's Lyndon was friendly, prompt, professional, and able to tell us the problems, and explain them in easy-to-understand terms. We will be using Atlas Care in the future.

Outstanding service from Mcloud & Matuez. Professional, patient, always ready to answer questions. Installation was done within the day. I would recommend this team to anyone. Real Professionals who bring customer service to a new level!

I have never been more impressed by a Service Tech than I am with Stephanie from Atlas. She's a problem-solver, she's collaborative, she's a teacher and she's really personable. We've had some major issues with the HVAC (Original owner did a terrible install) and we inherited the aftermath. Stephanie has been a godsend!

Michael came to do my yearly check of AC and furnace....he was prompt, friendly, told me what he was doing and reviewed his findings. He recommended a new water heater as mine is over 20 years old. Abdel came over the same day and helped me pick the best option and he was able to arrange instalment the very next day! Chris and Derek did the water heater installation and were very professional, courteous and cleaned the area up. Chris explained everything to me after the install. Thank you to everyone... I am a very satisfied customer!