AtlasCare reviews (2519)

We have been using Atlas care for more than 8 years . We are very satisfied with their customer care, prompt service calls and very efficient plans that help us with our year round maintenance .

Very prompt, efficient service for both installations of our new furnace and AC. Tedros Gebru, Ricardo Gomes, Gabriel Jimarez and Jordan Butts did an excellent job and were very professional and pleasant to deal with.

Company is very eager to install new equipment in your house and sign you up for a maintenance contract. The equipment works very well but the customer service is quite poor. They never called me for my spring service visit, even though they happily take money out of my account every month so when I called them in early May they offered a mid-June appointment. I was not pleased with this since they are supposed to call me early spring to set something up so then they offered me an early-June appointment. At 4:30 pm the day before my appointment they emailed to cancel and offered me a mid-June appointment instead. I have had other disappointing customer service interactions. The company has become too big to care about all of its customers.

New air conditioner. If you are looking for a very reliable technician to install your air conditioner, I would highly recommend Neil and his helper Josh from AtlasCare. Neil is very knowledgeable and very courteous. I have been a customer at AtlasCare for many years and I have always been extremely satisfied with the work of the technicians at Atlas. I would highly recommend AtlasCare to family and friends. ATLASCARE is a great company.

We have been using AtlasCare for 10 years since we moved to this house. There was an opportunity to replace furnace and A/C at a reasonable! price. Day of installation they were here right on time and worked through the day to completion. Traffic areas were covered with drop sheets and the work caused no real household disruption. The crew of Tedros, Ian & Gabriel were great! in all respects. Any service reps from Atlas have always been top notch people! Post installation we have test run the systems for ourselves and all has been the best. Totally pleased and no hesitation in recommending!!

We have been customers of AtlasCare for over 30 years. We just renewed our annual insurance maintenance contract with the. We have always found them to be thoroughly competent and professional as are their technicians. (Most recently, Anthony Y.) We recommend them unreservedly.

Installation of equipment on May 19th. The Atlas crew of Gary, Adam, Vermicio and Jamie arrived right on time and proceeded to install and test equipment in a very professional manner. The installers were very respectful of our home placing mats where necessary and covering their shoes when on inside flooring. They completed their work an hour or so early. Great job guys! I'd also like to thank Jeff Maude or Sales Person Jeff Maund for the prep of a very professional quote. I had received a total of 3 competitive quotes and Jeff's was easily the most complete as well as competitively priced.

Very professional and efficient emergency replacement of our boiler (in a house with radiator heating) after routine maintenance discovered a significant problem. Also replaced our rental water heater with a high efficiency model - long hot showers finally! We also have our air conditioning system through Atlas Air / Atlas Care. We have used them for 20 years - the technicians and all other employees, including those who schedule appointments and particularly Rudy Hogeveen, are highly skilled and professional and have never let us down.

Excellent service provided by knowledgable staff in a very professional manner. The service represented a good value proposition given the quality of the work and added comfort in light of the Company's reputation. Thank you Deshaun, Mateusz and Alexander

Garrett,Ricardo and Abdel cleaned our ducts this morning and we were pleasantly surprised at the professional and courteous way they performed they tasks. One hears so many negative things about companies advertising these services these days, that it pays to go with an established company that stands behind their work.