Button's Heating Inc.

Rating: 4.9 out of 5

Button's Heating Inc. reviews (804)

  • Review from Davif Schram
    Rating: 5 out of 5
    Review left on 6 Nov 2019

    Furnace install

    First off salesman was very informative, presented us with all our options. He didn't just try and push the most expensive. He also explained the differences between furnaces ans financing options. Install crew was professional and efficient. Truely recommend Buttons to antone. Will probably see them again for my ac.

    Answer from pro:

    Hi David, Thanks very much for your review. We look forward to installing your AC when you are ready. Thanks, The Button’s Team

    Reply created 12 Nov 2019
  • Review from petewilliams Williams
    Rating: 5 out of 5
    Review left on 3 Sep 2019

    Gas line repair

    Thanks to Todd for fixing the gas line repair! All the best to you guys , I will recommend you guys to all my friends .

    Answer from pro:

    Hi Peter, Thanks for your review. We are thankful for your business and your referrals. We look forward to serving you again soon. Thanks, The Button’s Team

    Reply created 13 Sep 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 21 Aug 2019

    Air conditioner replacement

    Great service and response time. Todd and the team were able to quickly respond and fit us into a busy installation schedule to come through for us before an important weekend. Highly recommended for excellent service

    Answer from pro:

    Hi Richard, Thanks very much for your business and review. We are glad to have helped out in a pinch. We hope you enjoy your new DAIKIN air conditioner for many years to come. Thanks, The Button’s Team

    Reply created 13 Sep 2019
  • Review from Stephanie K.
    Rating: 5 out of 5
    Review left on 13 Aug 2019

    Great service

    Michael, Garrett and Phil were fantastic to deal with during the installation of my split a/c and heat pump. They answered my questions, cleaned up after themselves and were very thorough.

    Answer from pro:

    Hi Stephanie, Thanks so much for your review. Mike and the guys are great at what they do and always make sure to explain everything at the end of the day and, of course, clean up after themselves always. We look forward to serving you for many years to come. Thanks, The Button’s Team

    Reply created 15 Aug 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 30 Jul 2019

    Quick, Professional, Awesome!

    We called because our older AC unit stopped working 2 days before the sale of our house. Not only did they send a technician, but he came within 30 minutes! Kyle was fantastic, he diagnosed the problem, made his recommendations, corrected previous poor work and got everything up and running. Our cost was only high due to needing 3lbs of coolant. We will definitly be using Button's at our new house.

    Answer from pro:

    Hi Judy, Thanks very much for a wonderful review. We are very happy to have helped. Kylle is a great technician who really enjoys helping people. We hope the sale went well and you enjoy your new home. Please let us know if we can help in the new place, we would be glad to assist. Thanks, The Button’s Team

    Reply created 15 Aug 2019
  • Review from Robert Othmann
    Rating: 5 out of 5
    Review left on 11 Jul 2019

    New AC installed

    they were fast and friendly. the service was just unbelievable they saw that we had a 3 month old baby and with the heat wave ongoing they were concerned for my family. they even came a day before the scheduled install. this is customer service and family friendly company. i will recommend them in a heart beat. thanks so much to Todd and the team. Rob, Ameile, Sean and 3 month Ariella. we are nice and cool....

    Answer from pro:

    Hi Rob, It was a pleasure to help out and glad you had a nice sleep after we installed a new AC. Happy baby - happy parents ! We look forward to the next project. Thanks, The Button’s Team

    Reply created 15 Jul 2019
  • Review from Ken
    Rating: 5 out of 5
    Review left on 8 Jul 2019

    My A/C is fixed again.

    I used Buttons a couple of years ago to address a central A/C issue I was having. When I turned it on for the first time this year, it wasn't cold so I called Buttons again. Brandon (not sure of the name) came and found that my interior coil was frozen up and that it would need to thaw out before it could be diagnosed. He wasn't gone 5 minutes (no charge for that visit) before Buttons had called me to set up my follow-up appointment. After getting through a warm couple of days, Jeff came by to fix to diagnose it again. My system was low on refrigerant. He suspected that a nut near the interior coil wasn't put on properly when it was installed (the installation was done by another vendor). Things were tightened up and he says that may solve it but I might be looking at having to get the interior coil replaced as that is the only area where a leak could be detected. No sales pressure or anything like that. However, if the problem isn't resolved, I know who I will be calling to do the work. Thanks!

    Answer from pro:

    Hi Ken, Thanks for the review. We hope we have solved the problem and don't see you again for a while. Our technicians are very honest and never pushy. We are always a phone call away if you need us. Thanks, The Button’s Team

    Reply created 15 Jul 2019
  • Review from Robert Othmann
    Rating: 5 out of 5
    Review left on 7 Jul 2019

    new A/C Install

    We are very pleased with the excellent manner in which Button Team installation crew installed by new air conditioner. I have a 3 month old baby and they went above and beyond to make sure we had our new A/C installed. The Crew even came a day earlier just to make sure my family would be cool during the hot summer days! thanks so much Rob and Amelie ( happy smile in our cool home)

    Answer from pro:

    Hi Rob, Thank you for taking the time to post your review. We were very happy to have been able to help so quickly in this situation. We are very often faced with some extenuating circumstances such as newborn babies and occupants with health issues. We are very fortunate that our staff are willing to team up and do whatever it takes to get the job done in most cases. Thanks, The Button’s Team

    Reply created 15 Jul 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 6 Jul 2019

    AC Repair

    Our AC did not work when we tried turning it on this year. Apparently some critters had chewed off a wire on the outside unit. I contacted Buttons and Todd came by the same day. He had it repaired and running in about 15 minutes and also took the time to check our furnace to make sure air flow and other components were working properly. We were very impressed with his expertise, the quick service and fair price and will definitely be taking all of our future heating and AC business to Buttons.

    Answer from pro:

    Hi Laura, Thanks for taking the time to review your experience. We are happy it was an easy fix and got the AC going quickly. This enabled us to spend a little more time to check everything else while we were there. We look forward to working with you again. Thanks, The Button’s Team

    Reply created 15 Jul 2019
  • Review from Andrew Csabai
    Rating: 5 out of 5
    Review left on 8 Jun 2019

    Best Customer Experience!

    Our furnace and AC were 19 years old and operating on borrowed time. Did our research to conclude Trane was the best brand. Went to the Trane site for a quote and they put us in touch with Buttons. Researching them on Homestars, and reading the reviews, we knew they were very reputable. One of their sales reps came to the house and presented himself very professionally. He was very polite and truly wanted to ensure we are happy with our decision. He didn't put any pressure or upsell us on things but simply suggested what would make the most sense for our home. When it came to installation, the crew were all in uniform, presented themselves well and set things up to ensure no mess or damage to the house. The work was very well done and they cleaned up after themselves when the job was done. The service, quality of work, professional customer service was top notch. We are extremely happy with our units and the overall experience from the Buttons team!

    Answer from pro:

    Hi Andrew Thank you so much for your very detailed positive review ! Todd is a consummate pro and is always seeking to provide the best client experience by offering his extensive product knowledge and bringing hid years of experience in the field as a technician to the table. He endeavours to assist every client he meets to find the best solution for their budget with a no pressure approach. Our installers are some of the best in the industry with quality workmanship and technical know how. They always leave the property very neat and tidy. We appreciate your business and look forward to serving you for many years to come. Thanks, The Button’s Team

    Reply created 11 Jun 2019
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