Button's Heating Inc. reviews (804)

Review from Brent Church
Rating: 5 out of 5
Review left on 3 Jun 2019
Daikin furnace and air conditioner installation
ON May 10/2019 I had a Daikin 2 stage gas furnace and also a Daikin air conditioner installed. The 2 technicians arrived at 8:00 am and finished before 4:00 pm. They did a very professional A1 installation on both units. Also they did an excellent clean up removing all debris and both of the old units were taken away even before the job was finished. No messes left behind at all. Although i have only had the furnace ( model DM96VE) for 1 month it already has longer run times than my 20 year old Single stage Amana furnace. Will know more when winter comes in 2020. Very happy!
Answer from pro:
Hi Brent, Thanks very much for your review. We know you will appreciate the comfort and savings from your new DAIKIN furnace and AC. We look forward to servicing your system for many years to come ! Thanks, The Button’s Team
Reply created 4 Jun 2019
Review from HomeOwner
Rating: 5 out of 5
Review left on 28 May 2019
New furnace and tankless water heater
We are very pleased with the installation of our new furnace and tankless water heater. The installers were very professional and extremely tidy . They took the time to explain how to operate and maintain the system and also gave us some great energy saving tips . They also took the time to repair my leaking water heater from another provider at no extra cost. I would highly recommend Buttons Heating!
Answer from pro:
Hi Tracy, Thank you for the fantastic feedback ! We feel it is very important our jobs look neat and tidy, but also explain how to maximize the return on your investment in terms of performance and reliability. We are glad put in a little extra when needed too. We appreciate your business. Thanks, The Button’s Team
Reply created 7 Jun 2019
Review from Brian Scott
Rating: 5 out of 5
Review left on 8 May 2019
Furnace and Central Air Conditioning replacement plus electronic air cleaner.
We are very pleased with the excellent manner in which Todd Button and his installation crew upgraded our furnace and central air conditioning units in addition to installing an electronic air cleaner. The installation team arrived as scheduled and removed the furnace without any collateral damage being caused to any walls. The crew was very careful and left absolutely no indication that they had ever attended. For his part Todd Button lived up to his representations and following the installation Todd returned to our residence and demonstrated to us how to keep the electronic air cleaner clean and in proper operating condition. Todd was also extremely helpful in assisting us in applying for then available government grants. For several years now we have had Buttons attend at our residence by way of a service contract and the service people have always been prompt, attentive and very willing to discuss any questions we may have had about maintaining our aged system We would definitely recommend Buttons to anyone who is looking for competent sales and installation of Trane products which are definitely at the high end of the quality scale. Brian & Tracy Scott Whitby, ON
Answer from pro:
Hi Brian, Thank you very much for your wonderful review ! We are grateful for your business and look forward to providing your annual maintenance on your new high performance Trane system. Thanks, The Button’s Team
Reply created 7 Jun 2019
Review from HomeOwner
Rating: 5 out of 5
Review left on 30 Apr 2019
furnace,a/c,tankless water heater
the crew consisted of Alan,Kylle,Mark and Evan. They greeted me every morning with a hand shake and asked how I was any concerns etc, carpets were laid out at the start and rolled up at the end. seemed to enjoy their job always laughing and none of my questions were ever too small . Work was done as stated explaining what was to be done that day. The final result was fantastic , professionally done and clean. Was an absolute pleasure working and laughing with the team
Answer from pro:
Hi Colin, Thanks very much for you wonderful review. We hope you appreciate the new found space in the furnace room with your tankless water heater. We are sure you will enjoy your new heating and cooling system as much as you enjoyed our guys. We really really appreciate your business. We look forward to performing your annual maintenance. Thanks, The Button’s Team
Reply created 1 May 2019
Review from HomeOwner
Rating: 5 out of 5
Review left on 18 Apr 2019
Todd went above and beyond
Our old furnace broke down in January 2019 and the next business day Button responded to inspect and possibly fix. Unfornately, the unit was near 25 years old the parts to replace were costly so we decided to purchase a new high efficiency Trane unit with Button. The next day, the furnace was installed and restored heat to our home. I did have a concern with the boot and Todd came out to the house to ensure it was rectified and we were satisfied. Pictures are of the old boot and replacement. Thank you, Todd. Would recommend. - Ryan
Answer from pro:
Hi Ryan, We appreciate your feedback and will investigate this matter further to see how we fell short of your expectations. We look forward to the opportunity to meet and make this right. The Button's Team
Reply created 19 Apr 2019
Review from jreg71
Rating: 5 out of 5
Review left on 22 Mar 2019
Furnace and AC Unit
We previously had a Trane AC unit installed about 10 years ago in our old house and was very impressed back then with their knowledge and customer service. This time we needed a new Furnace and AC we decided to reach out to the Button's team again, of course they didn't let us down. I called Todd he was willing to come and discuss our needs. Prior to meeting Todd I of course had received some pricing and quotes from other vendors. But after meeting with Todd and him explaining everything i felt 100% confident and decided to give them my business again. His crew Allan, Rich, and Phil were professional and right on time! If you are in need of a AC Unit and Furnace i would recommend them! Jason
Answer from pro:
Thank you for your many years of continued commitment to using Button's Heating & Air Conditioning for your home comfort needs. We appreciate your business ! The Button's Team
Reply created 19 Apr 2019
Review from HomeOwner
Rating: 5 out of 5
Review left on 8 Mar 2019
New Furnace
Replaced a 20 year old furnace with a new variable speed high efficientcy furnace. Todd and his team had great workmanship, were on time, clean, and offered us several options and models to choose from. We would not hesitate to recommend Button’s Heating and Airconditioning.
Answer from pro:
Hi Paul, Thanks very much for the great review. We were very happy to earn your business to replace your furnace and look forward to serving you for years to come. The Button's Team
Reply created 19 Apr 2019
Review from HomeOwner
Rating: 5 out of 5
Review left on 5 Mar 2019
New Furnace & AC Install
Received fantastic service from Button's Home Heating regarding the replacement of our furnace and AC. All aspects of the experience were totally professional right from the initial quote to final installation. With Todd's experience and knowledge of home heating and cooling systems he made it easy for us to choose the right product for our home and feel comfortable we made the right choice at the best price. The installation team of Allan, Phil, and Marcus were great. They knew their stuff in terms of setting up the furnace and AC correctly, ensuring the install was done right. We were very impressed from start to finish.
Answer from pro:
Thanks very much for your review, it is very much appreciated ! Todd is always very informative and never uses any type of high pressure sales approach. His job is made easier with technicians who do what he promises our clients we are going to do. Thanks, The Button's Team
Reply created 1 May 2019
Review from Jeffrey
Rating: 5 out of 5
Review left on 5 Mar 2019
Furnace, AC & tankless hot water system
Todd was vary easy to work with, he went thought everything with us in detail from the start of the job to the end. Vary professional. Not the cheepest place, but you definitely Get what you pay for. The installation was done vary quickly and neat. 100% satisfied with the work that was complete in are home. Would recommend buttons to all of my friends & family. If I ever need anything new in the future I will defiantly be calling buttons again.
Answer from pro:
Hi Jeff and Ashley, We are thrilled to have installed a new furnace and air conditioner along with a new tankless water heater. We know you will see significant energy savings with this new system and enjoy many years of new found comfort. We look forward to performing your annual maintenance. The Button's Team
Reply created 19 Apr 2019
Review from HomeOwner
Rating: 5 out of 5
Review left on 13 Feb 2019
Furnace repair
Very happy with Todd's service. He came to our house right away and was able to diagnose and fix the issue we're having with our furnace. If you're looking for a reliable furnace/water heater/ airconditioning service repair, I highly recommend Button's Heating Inc.
Answer from pro:
Hi Arnie, Thanks for the review. We always try our best to get there quickly and be very efficient with our time in your home so that you get the repair done cost effectively, saving you your hard earned money. We hope to serve you again when in need. Thanks, The Button’s Team
Reply created 1 May 2019