Button's Heating Inc. reviews (804)

Review from James Watters
Rating: 5 out of 5
Review left on 29 Nov 2017
Furnace repair
we had no heat. Todd came after hours and spent as much time as was needed. He didn't leave till around 10 PM. We really appreciate him getting us up and running. Todd is a lifesaver! best James Watters
Answer from pro:
Thanks James, It was my pleasure to help you after hours and glad we could get the heat back on quickly. Stay warm and enjoy your holiday season ! Todd Button
Reply created 30 Nov 2017
Review from HomeOwner
Rating: 5 out of 5
Review left on 21 Nov 2017
Furnace service and replacement
When our original furnace broke down during the first cold snap of the year Button’s Heating was quick to respond and ensure we were warm. Our new install was quick, convenient, clean and they made sure we were completely satisfied - even ran through programming. Having your furnace breakdown is more than inconvenient, the immediate service and attention we received to remedy the situation was above and beyond our expectations!
Answer from pro:
Thanks Mandy ! We try to get to everyone as quickly as possible when they are in need of our services. We aim to have "completely satisfied" customers at every opportunity and will go "above and beyond" to accomplish this. We hope you enjoy the improved comfort and energy savings from your new furnace for many years to come. We are always a phone call away. Todd Button
Reply created 29 Nov 2017
Review from Kathy
Rating: 5 out of 5
Review left on 20 Nov 2017
Furnace and hot water tank installation
We were completely satisfied with Button's Heating and Air conditioning services. Todd provided us with all the information that we needed to make an informed decision that met our needs and budget. Todd and Markus completed the installation efficiently and cleaned up when done. They were professional and polite during the entire process. We were also pleased that they looked after the disposal of the old equipment including returning the rental water tank . We will definitely recommend Button's to our family and friends.
Answer from pro:
Kathy and Ken, Thanks so much for you kind words. We aim to educate you at the kitchen table to help you make an informed decision (with no pressure !). We hope you enjoy your new high efficient furnace and water heater. No more rental fees ! Remember we always a phone call away. Thanks, Todd Button
Reply created 22 Nov 2017
Review from Customer of Button's Heating Inc.
Rating: 5 out of 5
Review left on 19 Nov 2017
Water Heater & Furnace Upgrade + Thermostat Installation
Purchased a new house a few months ago with both water heater and furnace requiring upgrades. I've reached out to a few contractors, but it was meeting with Todd that solidified my decision to go ahead with Button's. Todd was friendly and accommodating to all my questions (and my schedule). He wasn't pushy, giving me time to carefully think and make the purchase decision. Button's installers and servicemen are a pleasure to deal with as well. Great staff here and I highly recommend Button's services.
Answer from pro:
Thanks for the great review ! We are glad you chose to give us your business. We are sure you will enjoy the comfort and savings of your new high efficient furnace and water heater. The greatest compliment is a referral. We hope that you will gladly refer us to anyone in need of our services. Take care ! The Button's Team
Reply created 22 Nov 2017
Review from HomeOwner
Rating: 5 out of 5
Review left on 17 Nov 2017
Furnace
Markus and Todd did a great job great people to work with clean and very understanding thanks again guys
Answer from pro:
Thanks Bill! It was a pleasure working with you and hope you enjoy your new furnace and humidifier. Also, thanks for the Tim's !
Reply created 21 Nov 2017
Review from Customer of Button's Heating Inc.
Rating: 5 out of 5
Review left on 6 Nov 2017
happy customer
very pleased with the service both staff and the work. Have been a long term customer and will continue to be so in future. Again I was very pleased with the service reps.
Answer from pro:
We are very appreciative of your loyalty to Button's Heating & Air Conditioning ! We strive to earn your business with outstanding service from the office staff to the technicians in the field. Please do not hesitate to contact us if you have any questions or concerns. Thanks, The Button's Team
Reply created 21 Nov 2017
Review from HomeOwner
Rating: 5 out of 5
Review left on 22 Oct 2017
Boiler + chimney liner + 10 years parts & labour warranty
I want to thank Mark Wagler and his crew for doing such a great job with replacing our old Raypak boiler with a high efficiency IBC boiler. The entire job took 2 days which was as estimated by Mark. The crew was friendly and very helpful explaining the various parts of the new system. The area was left spotless - no cleanup was needed after they finished. I would definitely recommend Button's! BTW, the chimney liner was replaced because we still needed the chimney for our rental hot water tank.
Answer from pro:
Thank you for a wonderful review! Mark is a real pro when it comes to hydronic systems. Our technicians take great pride in providing quality workmanship and service. Answering questions and explaining your new system is an important part of every installation. We hope you recommend us to all of your friends and family ! Thanks, The Button's Team
Reply created 21 Nov 2017
Review from Customer of Button's Heating Inc.
Rating: 5 out of 5
Review left on 19 Oct 2017
Hot Water Tank/Furnace/Air Conditioning
Being a repeat customer, just a brief note to say thank you for great service and another great product. I truly appreciate your honesty when it comes to discussing all the options available and what fits our budget whether its towards the purchase of a new air conditioner, furnace or replacement of a hot water tank. Your team is always courteous; you've always communicated if there is a problem or issue or delay that might have arose throughout the process. Everything was done quickly and on time. Honesty, quality, good service, prompt service: fantastico!!!!
Answer from pro:
Luciana, Thanks very much for a great review ! We pride ourselves in always offering great service and making clients very happy. It is what we do to seperate ourselves from the pack. We hope you continue to use Button's Heating & Air Conditioning for all your home comfort needs. Todd Button
Reply created 22 Nov 2017
Review from S.L.
Rating: 5 out of 5
Review left on 6 Oct 2017
Conversion from electric heat (baseboard heaters) to forced air gas including the design and installation of ductwork, furnace, air conditioner and new water tank.
I was referred to Button's Heating by a friend about 2 years ago. I can't thank that friend enough! From the moment I met Todd Button at my previous residence for the installation of a new furnace, air conditioner and hot water tank, I was really impressed, assured and well informed of my options/choices. That install went smoothly and was painless! So a little over 2 months ago I moved into a home with electric baseboard heaters, and without hesitation, I knew I was going to call Todd Button once again to discuss the conversion from electric heat to gas. I can't say enough about Todd Button and Button's Heating. His/their level of commitment, service and quality of work have been above and beyond! From the moment Todd met with me for the second project, I felt very assured. From the planning and design, to the summary of work and a quote, until the end when after 2 weeks of work, the big project was completed. It included the design and installation of ductwork throughout the house and garage (including heating and return air flows), new furnace, new water tank and removal and disposal of old one, new air conditioner unit and new thermostat. When the city inspectors came for the inspection, Todd was there also to answer any questions and ease my mind! The installation staff was polite, knowledgeable, paid attention to detail and removed all debris and swept/cleaned up at the end the day and even rolled out the 'red carpet' everyday! :-) And they were very patient with my family and two overly exhuberant dogs. I highly recommend Todd and the Button's Heating team!!
Answer from pro:
Hi Susan, It was a real pleasure working with you again ! This job was much more complex than the last one for sure ! We hope it was all worth it for you. I think you will think so after you see your next hydro bill. You'll not only enjoy the more efficient gas furnace vs. the electric baseboards, but now enjoy cooling in the summer as well. Please don't hesitate to call us if you have any questions or concerns about your new system. Thanks, Todd Button
Reply created 21 Nov 2017
Review from HomeOwner
Rating: 5 out of 5
Review left on 3 Oct 2017
Water Heater
Thank you Todd for the fabulous job you did replacing my water heater on such short notice. Although your current position is sales you are also capable of installing which was very helpful since you were able to walk me through the process of having it replaced. When I asked you to replace the water heater as quickly as possible you did the job yourself on a Sunday night. You performed the install in a timely manner and cleaned up after the job to my satisfaction. I would recommend Button’s Heating Inc and call Todd again for any issues relating to heating and cooling. You definitely go above and beyond for your clients.
Answer from pro:
Hi Kim and Erv, Thank you very much for your kind words. I try not to work Sundays anymore, but in this case it was warranted with the water heater leak getting worse. We value your business and make a habit of going above and beyond our client's expectations. It is one of the big reasons we've been in business successfully for 40 years. When the time comes we would be very happy to help you select a new heating and cooling system. In the meantime we hope you enjoy filling up that big tub for a nice hot bath with your new water heater. Take care, Todd Button A proud member of the Button's team
Reply created 5 Oct 2017