Button's Heating Inc.

Rating: 4.9 out of 5

Button's Heating Inc. reviews (804)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 26 Mar 2015

    Furnace replacement

    I called Buttons Heating on the evening of March 19th and left a message for Todd requesting a quote on a new furnace, he called me back early the next morning to find out what the problem was, I advised him that my 20 year old furnace had finally stopped working and I needed the furnace replaced asap, as we had been without heat for over 2 days. Todd and his crew member Mike N. came out the same day to replace the furnace, they had it installed within 4 hours, they were very tidy, no mess left for me to clean up. I would like to thank them both very much for their very fast response to my furnace crisis. I would definitely recommend Buttons Heating & Air Conditioning as their professionalism was outstanding.
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 27 Feb 2015

    Furnace, AC, tankless water heater, wifi thermostat

    I looked at 4 companies for this job. Buttons wasn't the cheapest but they were the most professional in terms of sales. There was no sleazy pressure tactics. In fact, I was reassured that Todd and Joe Buttons did the call themselves. It felt old school and right - they were punctual and professional. As opposed to the other three that were basically reading a script out of a book. Costco guy totally flaked on the first and second appointments (Mersey). As for installation, I was blown away by the craftsmanship and the above and beyond details. I wanted the furnace placement moved to add space. It cost a bit more but because they asked me questions they did everything to maximize space. As well, they showed up on time, protected my floors, were very friendly and they made it a pleasurable experience. The work was neat and looks great. The crew (Jon, John, Mike and mike) should be very proud of the work they did and a very happy client is the result. I would highly recommend buttons to anyone looking for Heating and cooling expertise.
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 22 Feb 2015

    Furnace

    Our furnace had a mind of its own. (cutting in and out, more out than on!!) On Friday. Called Button through Homedepo. They called back and daughter errased message. Our heat was at 12 degree and I have a 2 and 5 year old and a teenager. Called back. Was nicely surprised when (GM) Nigel called back and said he would personnally come right over to help resolve the situation. He made a few calls and said "He could actually get someone out the next day." Nigel just showed what he had without any pressure! Mike and Johnathan show up early and did quality work with politiness! We are very pleased with every step of the process and would use Button again for any service that I need!! Thanks Again to all 3 of them!!

    Answer from pro:

    Hello Brian, At Button's Heating, we take pride in every job we do. We were happy to restore the heat in your home especially given the fact that you have two very young children. Although there was only a very small window between visiting your home late Friday and the installation early Saturday morning, every job is skillfully and professionally installed with attention to detail. We never compromise the quality of our workmanship. Again, we are pleased that we were able to restore your heat and get your family back to a more comfortable level. From the Button's team.

    Reply created 24 Feb 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 27 Jan 2015

    Install gas fireplace / add furnace vents

    We contacted Button's to get some ideas on how to make our basement warmer. They did a thorough analysis of what we had and made some suggestions. The work was done very professionally. The suggestions were exactly what we needed. The basement is now very comfortable.

    Answer from pro:

    Hi Bruce, We are pleased that the gas fireplace installation and additional furnace duct vents have made your basement much warmer and comfortable. We do our best to to ensure professionalism and high quality workmanship is demonstrated on every install. Thanks you again for choosing Button's Heating!

    Reply created 28 Jan 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 23 Jan 2015

    Furnace Exhaust Fan replacement

    Our exhaust fan required replacement on a 9 year old furnace. Button's Heating helped us understand whether it was worth replacing the fan or if we should get a new furnace. They sourced the part quickly, scheduled the installation and was in done in 10 minutes. We are at ease now, especially with the cold weather Toronto has been having. We've used Button's Heating for our yearly maintenance for the past 7 years and used them install a AC unit 3 years ago. We will continue to use them with service like this.

    Answer from pro:

    Hi Mark, We are so happy we could help you with your furnace repair! Thank you so much for continuing to use us for your furnace maintenance. Looking forward to serving you again. The Button's Team

    Reply created 26 Jan 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 22 Jan 2015

    New Furnace, A/C, and Hot Water Tank

    Very impressed with Button's as a whole. Purchased a Trane furnace and a/c as well as Bradford-White hot water tank which were installed on Jan 14. Throughout the process, I felt no pressure and was just given the information I needed to make an informed decision. I felt like I received good value and the service was perfect! Nigel was really helpful in expediting the process and answering all of my questions, and Mike and Justin did a great job with the installation. It was really made easy with minimal inconvenience to me. Overall, I just felt like I was dealing with a nice, honest group of people, who really have a high focus on customer service - add to that a great product and there is no way you can go wrong. Thanks Nigel, and Mike and Justin for doing a great job!!! :) P.S. I hope I get to go to the Caribbean!! ;)

    Answer from pro:

    Hi Deb! So glad you are pleased with your furnace and air conditioner installation. You're right, we aim to please. Good luck in winning our trip for two to the Caribbean!! The Button's Team :)

    Reply created 23 Jan 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 18 Jan 2015

    installed furnace and hot water heater

    We are absolutely thrilled with the service we received. They arrived prompt and did the job in a professional manner. No mess and great workmanship. A positive experience overall. I can't thank Todd and his crew enough.

    Answer from pro:

    Thank you so much for the review Nancy. We are happy to hear that you are satisfied with your experience with Button's Heating. We pride ourselves on the care we offer our customers. The Button's team

    Reply created 21 Jan 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 2 Jan 2015

    Furnace and AC replacement

    Jonathan, Mike N and Chris installed our new furnace and AC in December 2014. We are very happy with their service. As well as Todd Button who sold us our units. Very professional and knowledgeable.

    Answer from pro:

    Thank you so much for the review. From the get-go, dealing with Todd surely would have made you feel confident that you chose the right HVAC company. Couple that with having Jonathan, Mike, and Chris as the install crew would have reinforced your comfort. Thank you for choosing Button's.

    Reply created 3 Jan 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 2 Jan 2015

    Furnace, Tankless Water Heater

    Buttons Heating came in At 8 am right on time removed old and put in new appliances very clean when they left. Also yearly service maintenance the guys are right on time. If early they sit out side waiting till there time.
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 16 Dec 2014

    Furnace & Fireplace Thermostat Replacement

    This is the second time that we've used Button's for service. Their sales and service guys were on time for all appointments, polite, easy to talk to and respectful of our home (covered their boots without having to be asked!). Furnace was replaced in a little over 3 hours and has been running perfectly since. We will be using them for service from now on. We highly recommend them.

    Answer from pro:

    Scott, thank you so much for taking the time to let us know and spreading the word! We greatly appreciate your feedback and look forward to serving you again. The Button's Team

    Reply created 16 Dec 2014
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