Canadian Choice

Rating: 4.7 out of 5

Canadian Choice reviews (3501)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 21 Apr 2022

    Windows replacement

    Great service, fast n efficient. The windows were installed with care n precision and the staff clean up after themselves.

    Answer from pro:

    Thank you for the kind words about our installers. They treat your house like they would their own. Please reach out if you need any help in the future.

    Reply created 26 Apr 2022
  • Review from HomeOwner
    Rating: 3 out of 5
    Review left on 21 Apr 2022

    Nice new windows. Have a couple issues

    Marc the salesman was very informative. Helped us pick the windows we wanted Gino and the other gentleman with him were great installing the windows. As an older home We had many challenges. He showed us how to lock them open them to clean ! ***. We have noticed some issues now *** A service ticket is being done. Lets see what happens with customer service.

    Answer from pro:

    Thank you for the review. I'm sure our service team will fix any issues that have arisen. Looking forward to getting 10stars when that is done.

    Reply created 26 Apr 2022
  • Review from Niru Kaur
    Rating: 5 out of 5
    Review left on 21 Apr 2022

    Windows replacement for whole house

    Our windows needed replacement. I got quotes from different vendors in fall of 2019 ,Canadian Choice being one, by the time we made our decision pandemic hit. Fast forward 2 years after went through the same process of getting quotes since the prices had sky rocketed. Graeme from Canadian Choice provided us a quote and explained all the details and showed us the sample of what we should expect. He gave us a time frame when the project will be cometed. I must say that I was very impressed by the quality of work and professionalism by Graeme and his team. I highly recommend Canadian Choice Windows for your upcoming project. Unbeatable prices and Quality work.

    Answer from pro:

    Thank you for the sharing your experience with the community. Your recommendation means so much. Graeme is everything you said and more. We are happy to have him on the Canadian Choice Team.

    Reply created 26 Apr 2022
  • Review from mario pecchia
    Rating: 5 out of 5
    Review left on 21 Apr 2022

    Windows and door

    There were 2 guys so nice and helpful got the job done one day They clean up the mess and took the old windows and door explain how the new windows open and take out the screen

    Answer from pro:

    Hi Mario, glad the installers went above and beyond and walked your through every step. You business is appreciated. We are here if you ever need anything. Thank you

    Reply created 26 Apr 2022
  • Review from Customer of Canadian Choice
    Rating: 4 out of 5
    Review left on 20 Apr 2022

    Windows

    Installed windows with skill and cleanliness. All waste and old windows were taken away. Happy with service.

    Answer from pro:

    I'm glad you are happy. Thanks for sharing your experience with the community. Maybe next time we do business we can achieve a 10star.

    Reply created 26 Apr 2022
  • Review from Joel Berger
    Rating: 5 out of 5
    Review left on 20 Apr 2022

    Replacement Windows

    Decided to finally replace 11 windows including a basement patio door and large fixed window along with all of our bedroom windows. Very glad we did. Windows and install was great. Looking forward to many years with our new windows. I would recommend this company!

    Answer from pro:

    Hi Bergerj, we are glad you choose Canadian Choice and made the right choice. Thank you for the recommendation. Enjoy the windows. We are here if you ever need anything.

    Reply created 26 Apr 2022
  • Review from Susan Patterson
    Rating: 5 out of 5
    Review left on 18 Apr 2022

    Professional, efficient and courteous.

    We had 20 windows and 3 doors scheduled to be installed over 3 days, but they finished in 2! Everything was explained as they worked and all questions answered patiently. The only cleanup we had to do was the dust that settled outside the work area but even that was minimal after following the suggestions they gave prior to beginning. Removing all the old windows and doors they discovered very little insulation had been used. With the new windows and doors properly installed, there has been a significant decrease in noise heard from outside as well as a leveling of heat distribution throughout the house. We are very impressed by the whole experience and have already recommended them to several friends and family!

    Answer from pro:

    Hi Stillwaterfire, thank you for recommending us to family and friends. This means the world to us. We are happy you had great experience from sales to installation. Thank you for choosing Canadian Choice.

    Reply created 26 Apr 2022
  • Review from NORM Meloche
    Rating: 2 out of 5
    Review left on 16 Apr 2022

    door and window...

    The company sent out 2 different crew members to install my windows and patio door. When the window installation came by they did not have a ladder to reach the second floor so they come back the next day to install all my windows in one day.. The guys that came by to install my patio door was by far the best crew I've seen. One of the installer name was Igor and he answered all my questions and kept me up to date on the installation. He even took pictures of the installed windows and doors saying. I can tell Igor is very dedicated and proud of his work. A few days after the installation I noticed missing caulking around one of the windows, a few quick calls to the company they finally sent someone too finish the caulking. Was glad to see Igor come back to fix this issue.. I emailed pictures regarding water issues under one of the windows they installed and they responded via email that it looks like oil. This cannot be oil as it's not close to our cooking area.. I need them to send someone to my house to inspect the water issue and ensure the installation of the window was done properly. I've added pictures of the missing caulking and the water stains under one of the windows. I need someone from the company to come by inspect the installation of the window. I will update my review once they prove to me that send behind their installation guarantee UPDATE: someone from the company came by and looked the marks under the window and noted it's not water issue and the instalation of the window was done correctly. Thinking of haveing someone cut out the drywall to ensure this is not water issue..

    Answer from pro:

    Hi Norm, please reach out to our service team at 416.848.6930 ex 101.

    Reply created 19 Apr 2022
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 14 Apr 2022

    Great company!

    I had 12 windows and my front door replaced just over a year ago and had them come back to do the big bow window that really didnt need a new window. I did however need it to be more functional so I had them install windows that would open for more air flow. The crews that came out both times were quick and efficient, cleaned up after and took away all the old windows. I love my new door and windows and would highly recommend this company if your looking to replace your windows and doors.

    Answer from pro:

    We're glad we have met your expectations!

    Reply created 30 Jul 2022
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 12 Apr 2022

    Amazing service

    Jemal was absolutely amazingggggggg!!! I was so so so happy with the cost, customer service and efficiency.

    Answer from pro:

    Hi Azarallas, we appreciate your kind words. Totally agree, Jemal is amazing. Glad you are happy. Enjoy the windows.

    Reply created 19 Apr 2022