Canadian Choice reviews (3501)

Needed all new windows and sliding door. Work was done as fast as possible even with Covid happening. Work was done in 1.5 days happy with completed work

Absolutely horrible service. Rude receptionist, poor communication. My windows were delayed 3 months, after already waiting 3 months. They made no effort to plan, and every step was unapologetically delayed. I had to miss several work hours to accommodate there last minute requests. Windows we’re finally installed in winter after 6 months of ordering. Ignored calls from my “project manager” no final walk through. I had asked about tile around one window to be replaced and was told by multiple staff there would be no damage to the tile and the trim would cover all defects. After windows were install there was missing tile around the window and they said they are not responsible- not even offering a small help of repair tile after spending nearly 8K on their windows. Zero customer care- couldn’t even speak and communicate my concerns without being rudely interrupted, ignored and threatened to pay or legal action would be taken (days after the install) DO NOT USE THIS COMPANY THEY ARE TERRIBLE AND EXTREMELY UNPROFESSIONAL. THERE ARE BETTER OPTIONS OUT THERE. RUN AWAY FROM CANADIAN CHOICE WINDOWS!!

Stan from Canadian choice windows and doors went above and beyond for us! From the consultation to the work being complete he was always available and fantastic to deal with. Best quality windows and doors and also I would like to mention the installers were very clean and efficient. We would recommend them to all our friends and family. Don’t look anywhere else just book your consultation with Stan today!

We are very happy and satisfied with Rustan and his crew. Every details done beautifully and clean. Also Inna as our PM is really nice and easy to talk with. She's very understanding. It was really a good decision to work with Canadian choice window. Very much recommended.

Thank you, we are happy with the quality of the windows and patio door that we received.

I Bought many windows at Canadian choice. They had Good prices. Installation was good. Dealt with sales rep Jemal who was very thorough. Will work with Jemal and company again.

Choosing Canadian Choice Windows was a great decision. We worked with the sales representative Jemal who was very patient and understanding of our needs. His recommendations and help with the rebate program really impressed my husband and I. We would definitely recommend Jemal as a sales representative and Canadian Choice Windows as a company!

We thank all the staff for replacements of all our windows and replacement of the sliding door and new door and Window. Was a pleasure working with Alexey our Representative and Alex and Simon our installers. They did such a great job. Noticed right off that the windows are air tight and the doors work wonderful. Would recommend this company. This is the second time we have used them for replacement of windows for our property's.

The windows look fantastic. The work was very thorough and precise with no real issues. Our Sales Rep Stan was available at all times to answer any questions and provide us with what we needed. I would highly recommend for anyone looking for a window upgrade.

I have to fulfill my promise to my heart to post this review even it had been done almost a year ago, April 2021, for my patio door leaking issue . The service staff Dimitri Jentchoujnikov did a excellent and extra mile work. I replaced all windows and doors for my house by Canadian Choice Windows and Doors on August 2020. Installer did their job, politely and always answer my questions. However, the new patio door has obvious air leakage draft on bottom edge and make the floor freezing in the first winter. I called for service. The service staff Dimitri came and did a detail check. He found that the bottom edge didn't have support properly at the middle and caused the door bottom bend and the slide door slightly tilted which I can see. He remove all caulking of bottom and reinstall all insert materials for it. I thought it's done. On next day, he called me and asked if he can come to check the door again. He came and remove all stuffs of that area again and redo the installation for the bottom. After he finished, he showed me the slide door is straight and parallel each other. He also showed me the patio door lock became smoother to lock. It used to be push a bit hard to make the door lock completely, now I don't need to. He told me confidently that the bottom won't leak any more which I can be witness in current winter, I don't feel any leakage now. I really impress Dimitri not only capable to fix the issue but also did a extra mile to come back next day and fix the root cause completely. Even tough the installer did some mistake while they were rush because of material shortage and delayed there schedule, company should treat Dimitri, a responsible and skillful employee, as a treasure of the company. Canadian Choice Windows and Doors should encourage all staffs and sub-contractors follow Dimitri positive attitude and responsibility.