Clera Windows + Doors

Rating: 4.7 out of 5

Clera Windows + Doors reviews (3717)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 27 Oct 2017

    New picture window and 2 single slider basement windows

    Installers were prompt ,respectful and very tidy. A small amount of followup was required and was also promptly taken care of. I could not be happier with product or installation. I will have this company return next year for further window replacement.

    Answer from pro:

    Lovely review, Steven. Thanks for putting a bounce in our steps!

    Reply created 30 Oct 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 26 Oct 2017

    Kitchen Reno

    2 of our permanent windows in the kitchen had vapor in between the panes. The installing company no longer was in business, so we talked to Clera Windows. Their rep (Mr Ron), dropped by to discuss our options and provided a quote. 2 days later we gave Clera the go ahead, to replace them. Our main reason: Clera manufactures and services what they sell and have been around for many years. This was very comforting. Also, I watched the installer work. He sure knew his stuff. (He leveled, centered, cleaned and filled all edges with foam. (This wasn't done by the previous contractor.) Further more, the rep (Mr. Ron), actually dropped by during the installation. Nice touch. Very happy with the windows and the whole experience. I would definitely recommend CLERA !!! Judy (Richmond Hill, Ont)

    Answer from pro:

    It's great to read your feedback, Judy. Thank you very much for the beautiful review!

    Reply created 30 Oct 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 26 Oct 2017

    Fantastic Service

    Extremely professional from the first visit right through to the installation. Everything was explained to us in great detail when we received our quote, so we knew exactly what to expect. When the windows were installed our installer was extremely quick, and did a great job on the installation...especially with the nuances of a century home! Very happy with the outcome.

    Answer from pro:

    We wish to express our sincere thanks to you, PAbram, for choosing our products and services.

    Reply created 30 Oct 2017
  • Review from Customer of Clera Windows + Doors
    Rating: 5 out of 5
    Review left on 26 Oct 2017

    New Front and Sliding Glass Door

    We contacted Clera for a quote on a new front door and sliding glass door. We were very happy with the quality of product and importantly the warranty that Clera had to offer in comparison with other local window companies. Greg was very professional and answered all of our questions, the installation team was great and we are extremely pleased with our new doors. We will be looking to replace the windows as well with Clera in the future.

    Answer from pro:

    Our Goal, lofty as it is, it is 100% customer satisfaction. Thank you for getting us that much closer.

    Reply created 30 Oct 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 26 Oct 2017

    Replacing windows

    Livingroom, kitchen, bathroom and bedroom windows were replaced. The installer arrived at 8:00 a.m. I was told by the tenant that the installation went well.

    Answer from pro:

    Such a kind and generous review, Amodeoc. Thank you very much!

    Reply created 30 Oct 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 26 Oct 2017

    patio and balcony patio doors

    Cleara provided very professional service installing new patio doors on our lower and second floor balcony. They did it in a timely and cost effective manner and their representative, Ron Keay was very helpful and also professional in dealing with us. I would certainly use their services for future work.

    Answer from pro:

    Lovely reviews like yours are very gratifying to read, Jim. Thanks so much!

    Reply created 30 Oct 2017
  • Review from Jessica Martin
    Rating: 3 out of 5
    Review left on 26 Oct 2017

    Replacement of many windows and doors

    We had Clera replace two doors and 11 windows in our home. For such a big purchase, I was disappointed. (Though perhaps it's hard not to be disappointed with a big purchase, unless it's perfect!) The doors stick - they have to really be yanked or pushed to get them to close, and then it's quite loud when they do close. This is a difficulty in a house with several adults who live on different schedules (eg. someone leaving early when others are sleeping). The windows look nice, but sound seems to come through them very easily. It's feeling chilly to sit near them, and it's only October (outside temperature of 14 degrees), so I'm worried about how much cold they'll let through in the winter. There was a problem with one screen (a hole in it from installation), and they did replace the screen on site, but it took a few months to get someone here to do that. On a positive note, the installers were amazing. They worked hard and long, and were friendly and polite. I enjoyed having them around. Overall, I wouldn't say that Clera is a bad company, but I wouldn't specifically recommend them, and I'm not feeling confident that this investment is going to save us anything on our heating bill.

    Answer from pro:

    Customers feedback is so important to us, Jessica. We truly appreciate yours!

    Reply created 29 Nov 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 25 Oct 2017

    Very Good Experience - Replacement Windows

    We ordered replacement windows for a recent reno and it was a pleasure dealing with this company. Diego came and installed them. Perfect! It was done quickly and the site was nicely cleaned up afterwards. We will be using Diego and this company on future work in our home.

    Answer from pro:

    Thank you Bill, We appreciate the fact that you took the time to write such a lovely review for us!

    Reply created 29 Nov 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 25 Oct 2017

    Windows

    Lots of small things go in to making the purchase and installation of new windows a reality. With Clera windows and doors, the process was smooth from start to finish. The salesperson James, was very knowledgeable and took the time to answer all of my questions. He was professional and courteous, which is hard to find with salespeople today! Paul and his crew were efficient, and like James, took the time to answer my questions. They did a great job, I would definitely, and have been recommending them to my friends and family. Thank you guys

    Answer from pro:

    It's always so encouraging to hear from a customer that's impressed with our products and services, Xavier. We appreciate your feedback.

    Reply created 26 Oct 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 25 Oct 2017

    window replacement

    We had John Haskett and his team replace 7 windows in our home. The installation was very professional and the follow up from John was very impressive. I will definitely recommend Clera to my friends!

    Answer from pro:

    Welcome to our ever-expanding group of happy customers, Rose! Awesome review. Thank you.

    Reply created 26 Oct 2017