Clera Windows + Doors

Rating: 4.7 out of 5

Clera Windows + Doors reviews (3717)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 18 Sep 2017

    House Renovation

    Clera Windows was a pleasure to work with! Professional, knowledgeable, personably and the timelines for delivery and installation were fast! We have already recommended them to other people. Excellent Customer Service!!!! Thank you to Hans and the great Team at Clera Windows!

    Answer from pro:

    One of our favourite things is to start our day with a lovely HomeStars review. Thanks so much for yours!

    Reply created 20 Sep 2017
  • Review from Wayne Madder
    Rating: 5 out of 5
    Review left on 18 Sep 2017

    window replacement

    I just recently had all my windows replaced in my raised bungalow home. I am very pleased that I decided to go with Clera windows. From the start, with Cindy in the office and meeting and dealing with my salesperson John, it has been a rewarding experience. The installation to follow was top notch. John and his crew are true professionals. Second to none. I very much enjoy the look that my new windows give to my home and I am sure they will give me years of improved energy saving and quiet to the outdoors. I highly recommend this company and the people that work there. Wayne Greenbank, Ontario

    Answer from pro:

    We have every confidence that you'll enjoy your new clera products for many years, Wayne. congratulations on a wise purchase!

    Reply created 20 Sep 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 14 Sep 2017

    Front Door

    We have had all the windows and our sliding door replaced by this company. They are amazing to deal with. They arrive when scheduled, if not early, and work efficiently. They clean up perfectly and are very pleasant. Hans, the owner,checks everything and is exceptionally helpful! I would highly recommend this product and company. I couldn't be happier!

    Answer from pro:

    Lovely reviews like yours is very gratifying to read. Elane. Thank so much!

    Reply created 2 Oct 2017
  • Review from job3-14
    Rating: 5 out of 5
    Review left on 13 Sep 2017

    10 Windows, 2 days, 1 installer

    After getting several quotes from various companies, we decided to go with Clera based on price and the reviews here on Homestars for the Simcoe/Muskoka area. Ryan Stringer from the Innisfil office came to our house for our consultation and was down to earth and professional. Chris came a week later to do the final measurements and 1-man army Steve came 3 months later and did a fantastic job on the install. They're a little bit behind due to the wet weather this year, but we were in no hurry. Worth the wait.

    Answer from pro:

    It's always so encouraging to hear from a customer that's impressed with our products and services. we truly appreciate your feedback!

    Reply created 15 Sep 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 13 Sep 2017

    Windows

    Guillermo, offered us great service and took care of our every need. The installers did an impressive job and we would recommend Clera Windows and Doors for its product and service.

    Answer from pro:

    Wow. What a lovely review, DS. Thank you very much!

    Reply created 15 Sep 2017
  • Review from Customer of Clera Windows + Doors
    Rating: 3 out of 5
    Review left on 12 Sep 2017

    replacement of three windows

    In mid-June, Clera replaced three windows in my home. However, while changing a window pane, it broke. The problem with this situation is that I am still waiting for this pane to be replaced despite my having made numerous calls...sigh.

    Answer from pro:

    Customer feedback is so important to us. We truly appreciate yours.

    Reply created 15 Sep 2017
  • Review from marianne
    Rating: 5 out of 5
    Review left on 11 Sep 2017

    Reasonable products and service

    We did our half our windows with Clera 5 years ago and we're still happy with them. The windows are good quality and they did a very nice job with the installation. Prices are reasonable, but not the cheapest. We are getting the rest of our windows done now and we've had a good experience so far. We'd be happy to hire them again.

    Answer from pro:

    Welcome to our ever-expanding group of happy customers, Marianne. Awesome review. Thank you.

    Reply created 15 Sep 2017
  • Review from Ali R
    Rating: 5 out of 5
    Review left on 11 Sep 2017

    Replacing 4 windows

    First of all my apologies for late feedback. Very satisfied with Clara company Roddy Williamson was our sale manager he was very polite and professional explaining the process. Quality of widows and workmanship of installer Yuri was great. Very Happy. I would recommend this company for sure.

    Answer from pro:

    Lovely review. Ali. Thanks for putting a bounce in our steps!

    Reply created 15 Sep 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 8 Sep 2017

    Post insalation service

    4 years after the install, I needed some touch up paint for some windows that were chipping etc. John van den Broek supplied me with a bottle of matching paint at no charge. And delivered to my house. Great Service. Thank you Terry Phillips

    Answer from pro:

    We love to read our customers review on their experience with our company. We are very happy that yours has been a good one, Terry.

    Reply created 11 Sep 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 7 Sep 2017

    Entire house windows installation

    All the installation was just completed 2 days ago. Overall it was good experience! After doing tons of researches, we decided to choose Clera, and we are happy with our choice. Area Manager, Vito, is patient, professional and very helpful. His valuable suggestions were highly appreciated. It took more than 3 months (a bit longer than my expectation) from order to completing the installation. We paid the deposit end of April, we got the notice that the windows are ready in mid-July, but the installers are too busy to come until August 1st. During the installation, one big curved window was found made wrong. Then it took several weeks to remake it. The installation was finally completed on Sep 5th. Installation was great. Drew and his team showed on time everyday as they said, they are polite and professional, really good to have Drew's team doing all the installation. However, dust and noise cannot be avoided. They did clean up everyday before they left, but if you have pretty high standard of cleanness as mine, you might have to do clean up again. The windows look so beautiful. The crank and slide all operate smoothly. The workmanship of Drew and his team is great. Thank you Vito and Drew for your great work!

    Answer from pro:

    Dear Rena, we are delighted that you have chosen Clera for your home renovation. We take great pride in providing our customers with high performance products.

    Reply created 11 Sep 2017