Clera Windows + Doors

Rating: 4.7 out of 5

Clera Windows + Doors reviews (3717)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 24 Feb 2016

    Windows

    We have happily received the service of Barry Jacklin for the sales and installation of Clera Windows and Doors on three occassions. Each time we have been very satisfied with the quality of the product, the friendly and courteous installer and how clean our home is left after the installation. We have in the past and will in the future, recommend Clera Windows and Doors and Barry Jacklin of Listowel, Hanover and surrounding area to our friends.

    Answer from pro:

    Dear Rob and Jan, Your loyalty as a customer is greatly appreciated. We are happy that you had a positive experience with Clera.

    Reply created 26 Feb 2016
  • Review from Rob
    Rating: 5 out of 5
    Review left on 23 Feb 2016

    New retrofit windows

    We needed to replace our aging wood builder windows. I had a few quotes and all were very similar. Decided to go with Clera after visiting their showroom and reviewing many people's opinions about their quality, service and installation. Diego installed the windows and did a great job. He worked diligently and I was very impressed with his workmanship considering he had 31 windows to install and cap with matching aluminum. Couldn't be happier. Easy to maintain and don't have to paint them anymore.

    Answer from pro:

    Your new Clera products will provide you with years of superior performance, Rob. We're very happy that you are happy!

    Reply created 24 Feb 2016
  • Review from Brent Krisman
    Rating: 5 out of 5
    Review left on 22 Feb 2016

    Front Door

    We knew what we wanted and Steve helped us get it. Very courteous service and attentive to our needs, we got exactly what we wanted. Installers were very friendly and timely on day of install, project completed in less than half a day. The after sale service is what really stood above and beyond. A minor adjustment was required, and Steve was back onsite attentively coordinating the fix. It's what make good people, great!

    Answer from pro:

    It isn't easy to exceed a homeowners expectations. Our houses are, after all, our castle. We're gratified to know that we've made yours a little bit nicer, Brent!

    Reply created 24 Feb 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 20 Feb 2016

    Basement window enlargement

    I had a basement window that I wanted enlarged, Denis gave me a straight quote and an agreeable time-frame for the job. Work was executed as agreed by a very professional crew, can't remember their names, but very professional. I do recommend Clera windows and will use them again in the future.

    Answer from pro:

    We love to read happy review on the HomeStars site, Michel. Thank you for your valued input.

    Reply created 24 Feb 2016
  • Review from HomeOwner
    Rating: 1 out of 5
    Review left on 13 Feb 2016

    bungalow window replacement

    Had all the windows replaced in my house back in april 2014. I was initially satisfied but have been noticing a lot of condensation over the winter on my windows and doors which is a sign of a poor window either no argon gas or a bad seals. My previous windows which where about 50 years old didn't have that much water on my windows. There is enough water that its fallen on my new hardwood floors that were installed on the main floor. Very dissapointed wouldn't recommend clera windows.

    Answer from pro:

    Updated on Feb 29th. Dear Rui, Our local branch spoke to you and you confirmed that there is no issues with the windows and you are very satisfied with your windows. Thanks- Clera Admin.. Response on Feb 17th - Dear Rui, Please contact our head office 905-738-1870 and we will try to help you resolve your condensation issue. Condensation occurs when warm, humid air strikes a cold surface. When the temperature outside drops, condensation will almost always appear on your windows first because the glass is the coldest indoor surface. When condensation occurs on your windows, the immediate thought is that the window performance is inadequate. In reality the culprit is not improperly installed or leaky windows! Window condensation is the result of excess humidity in your home. When the warm moist air comes into contact with the cooler glass surfaces, the moisture condenses. The reason you didn't have the problem with your 50 year old windows because your old windows were drafty and letting the humid air escape but your new Clera windows are very air tight and not allowing any humid air to escape and you see the condensation on the windows whenever temperature drops. Please contact our head office at your earliest convenient and we will try to help you. Thanks - Clera Admin

    Reply created 17 Feb 2016
  • Review from Stephen Painter
    Rating: 5 out of 5
    Review left on 12 Feb 2016

    Two windows and a front entrance door.

    Very professional, the salesman showed us many options, many more than the competition. There price was also the best. The installation team did a fantastic job all around, we could not be happier!

    Answer from pro:

    Dear Stephen, It's always nice to read positive input from a satisfied customer. Thanks for taking the time to write!

    Reply created 16 Feb 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 11 Feb 2016

    5 New Windows

    Clera Windows and Doors installed five new windows for us a few weeks ago. I was so impressed by the service we received right from the start. The quote was fast, clear and very reasonable. The windows were ready when they told me they would be. The installation went smoothly and the installers were friendly, fast and clean. Our new windows are beautiful! I would highly recommend Clera.

    Answer from pro:

    One of our favorite things is to start our day with a lovely HomeStars review, Michelle. Thanks so much for yours!

    Reply created 12 Feb 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 10 Feb 2016

    Kitchen Window , Bedroom Windows , and a new Front door

    Awesome very clean and polite people, nice windows and very good job installing them the Front door looks awesome

    Answer from pro:

    Welcome to our ever-expanding group of happy customers, Yvonne! Awesome review. Thank you.

    Reply created 12 Feb 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 9 Feb 2016

    Window Installation

    Clera Windows came to replace most of the windows in my house. They gave me a fair quote and the work was done quickly and professionally the day they were installed. However it took almost 2 months for my order to come in before the install. My windows look absolutely fabulous and my house is much warmer now. I would highly recommend them for this service.

    Answer from pro:

    We do our very best to overachieve, Stephanie. It's so nice to know that we did this on your home! You'll be very happy with your purchase from Clera for many years.

    Reply created 10 Feb 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 9 Feb 2016

    Basement windows

    The service I received was very professional the whole experience was easy with no pressure everything week asked about was answered over all very happy. We are now replacing the rest of our windows Great price and great service

    Answer from pro:

    It's always encouraging to hear from a customer that's impressed with our products and services. We truly appreciate your feedback.

    Reply created 10 Feb 2016
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