Clera Windows + Doors

Rating: 4.7 out of 5

Clera Windows + Doors reviews (3717)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 19 May 2023

    Door and windows

    Fidel and his team installed our new front door and windows. They were professional, knowledgeable, polite and efficient. Our driveway was cleaner when they left than when they arrived! We are thrilled with our new door and windows and would highly recommend Clera windows to family and friends.

    Answer from pro:

    Dear Pam, We appreciate you taking the time to share your experience. Our goal is to always deliver the highest level of quality and workmanship that we can, and we are very pleased to hear that Fidel and his team met and exceeded all your expectations. We are confident that you will enjoy your new Clera windows and door for many more years to come. We thank you for your business and your recommendation to your family and friends. All the best!

    Reply created 25 May 2023
  • Review from Customer of Clera Windows + Doors
    Rating: 5 out of 5
    Review left on 19 May 2023

    Window replacement

    Needed replacement of bathroom windows. They had the product wanted and promptly installed the windows expertly and with little disruption.

    Answer from pro:

    Hello Clera Valued Customer, We thank you for your business and your awesome 10-star feedback. Happy to hear your windows were installed expertly and with very little disruption. We wish you the best!

    Reply created 23 May 2023
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 19 May 2023

    Screen Door

    The price was better than other places. All the staff that I dealt with we're really friendly! I got my door ahead of time and installed quickly & efficiently! I would recommend this company to anyone!

    Answer from pro:

    Hello Carol, Thank you so much for choosing Clera Windows and Doors for your storm door purchase. We are committed to providing our customers with a fantastic experience, and your feedback helps us make that possible. We are very pleased that we met all your expectations! We appreciate your business and your recommendation. Best wishes!

    Reply created 23 May 2023
  • Review from Customer of Clera Windows + Doors
    Rating: 5 out of 5
    Review left on 19 May 2023

    Windows

    Windows look great, install was on time and he left the work areas clean when he left.

    Answer from pro:

    Dear Private User, We thank you so much for your kind review and your business! We are delighted that you are pleased with your new windows and the service provided. Looking forward to assisting you again soon. All the best to you!

    Reply created 23 May 2023
  • Review from Customer of Clera Windows + Doors
    Rating: 5 out of 5
    Review left on 17 May 2023

    Window Replacement Parts

    After 8 years, a couple of small parts failed for our bedroom windows. To my surprise, Rita at Clera's headquarters, was gracious enough to ship these parts to me at no charge. I was blown away by how Clera treat their past customers. In this competitive market, loyalty still means something!

    Answer from pro:

    Dear Clera Valued Customer, No matter how many years later Clera is always available to provide our customers with the excellent service that we are well known for. It was my pleasure to assist you! Thank you so much for your beautiful 10-star review! I wish you the very best! Rita

    Reply created 18 May 2023
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 15 May 2023

    Basement Windows

    This is the second time we have used Clera. This time, they replaced 5 large windows in our basement. Great explanation provided at time of quote and measuring regarding the best type/way to replace the old windows. Windows were manufactured within predicted timeframe. Installers were good communicators, skilled, and left all areas tidy. Thank you!!!

    Answer from pro:

    Hello Jacqueline, Thank you for choosing us again, we appreciate your repeat purchases and your 10-star feedback! We are so happy to hear that everyone involved in your project provided you with an organized and professional experience. The team would appreciate your comments immensely. Enjoy your new basement windows. Wishing you all the best!

    Reply created 17 May 2023
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 14 May 2023

    Second time using Clera

    This is the second time we have used Clera. James came to give me a price and was super friendly with my two dogs who were jumping all over him. Install date was longer than I thought it would be, but we were kept in the loop of when the window was being made and delivered. Install was quick and easy, David cleaned the garden and took extra time to make sure nothing could hurt my dogs feet.

    Answer from pro:

    Hello Jim, On behalf of the Clera Windows and Doors team, especially James and David, we wanted to say, "thanks for choosing us once again". Loyalty is the backbone of every successful business. Without loyal customers like you we wouldn't still be in business today. We are so glad the Clera team met and exceeded all your expectations once again. Enjoy your new upgrades! We thank you for your business, and your loyalty to our company. All the best!

    Reply created 16 May 2023
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 11 May 2023

    Beautiful windows & Excellent Service

    We hired Clera windows in 2022 and I actually forgot to leave them a 5 star review until todaybecause Im calling them back to do some more! Excellent service, beautiful perfect product! Thanks

    Answer from pro:

    Good Day Kim & Terry, We thank you so much for taking the time to leave this excellent 10-star review!. It's never to late to express your satisfaction. We are delighted to read that the excellent service and our top quality products have encouraged you to choose us once again. We thank you for trust and confidence and sincerely appreciate your loyalty to our business. Best wishes!

    Reply created 16 May 2023
  • Review from HomeOwner
    Rating: 1 out of 5
    Review left on 10 May 2023

    Complete house windows

    Did entire house with new windows, longer then expected wait for the windows which seems to be the norm these days. Installation had plenty of issues, very poorly and Improperly done flashing, ripped screens. Some issues where corrected but not all. Will have to re-screen a window myself as the factory cannot seem too? Very disappointed overall and would not recommend at this point.

    Answer from pro:

    Hi Mike, We thank you for your feedback, we are sorry to see that your experience was a 2-star worthy. We have contacted your local branch manager to reach out to you and address all your outstanding issues. We thank you again for bring this to our attention and we sincerely appreciate your patience with your local branch manager as he works to resolve your issues. We are confident your next experience with us will be up to the high standard that you have come to expect from Clera.

    Reply created 11 May 2023
  • Review from Angela James
    Rating: 5 out of 5
    Review left on 4 May 2023

    Clera Durham

    Excellent customer service from Mike in sales, Erin at the office and installers Jeremy and Jon. Good pricing and I was able to get incentives. They even removed my shutters and re installed post. No other window company I contacted would do that! I am very happy with my new windows and patio door. AJ. Ajax, Ontario

    Answer from pro:

    Dear Angela, We thank you for your comments and your 10-stars! We are thrilled that your experience with our sales consultant Mike, with Erin at the office and with the installation team, Jeremy and Jon was a very positive one. It is also good to hear that the team went above and beyond the call of duty by removing and re-installing your window shutters. As you said, no other company would do that. And of course a GOOD PRICE is also a great advantage. We are confident you will enjoy your new Clera windows for many more years to come. We thank you for your business and wish you well!

    Reply created 5 May 2023