Clera Windows + Doors

Rating: 4.7 out of 5

Clera Windows + Doors reviews (3717)

  • Review from Customer of Clera Windows + Doors
    Rating: 5 out of 5
    Review left on 14 Jul 2022

    Two sets of garden doors

    The Garden doors look great. The installation team was very professional and work was very clean highly recommended.

    Answer from pro:

    Good day Clera customer, Thank you so much for choosing Clera Windows and doors for your recent garden doors replacement project. We are very happy that you had a 10-star experience and that your garden doors look great. We dearly appreciate your recommendation and thank you so much. The Clera team of professionals wish you the best!

    Reply created 15 Jul 2022
  • Review from Customer of Clera Windows + Doors
    Rating: 5 out of 5
    Review left on 14 Jul 2022

    Energy Efficient Windows

    We love our new windows! Jonathan was great in helping us think outside the box when it came to designing our project. We never knew there were so many different ways a window could be configured and incorporated into the design of a home. Avni and the install team were professional and tidy. Highly recommended!

    Answer from pro:

    Hi Clera valued customer, This is great to hear! Thank you so much for your awesome review of our products and team. We will be sure to pass on to Jonathan and Avni your kind words. Our team is extremely proud of the work that they do and their attention to detail on a project. Thank you again for your 10-stars and your recommendation! Enjoy the Clera energy efficient windows!

    Reply created 15 Jul 2022
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 13 Jul 2022

    Cottage Windows

    Just had large windows and a sliding door installed by Clera. Our installer Shane was the most professional trades person we have ever dealt with. His pleasant personality and attention to detail was second to none. Thanks for the great experience Shane. Mike and Maureen

    Answer from pro:

    Hello Maureen & Mike, What a wonderful feedback about our installer Shane! We love hearing from happy customer! Thank you so much for taking the time to share your experience and for your amazing 10-stars. We are tilled to hear we met all your expectations. We look forward to working with you again. Warm wishes!

    Reply created 15 Jul 2022
  • Review from Customer of Clera Windows + Doors
    Rating: 2 out of 5
    Review left on 13 Jul 2022

    Customer beware

    Rita The Service Manager is the best thing at this company over the top helpful! Customer beware - PLEASE make sure you ask your salesperson if this is the first time they are using a specific crew. If it is RUN!!!!! Save yourself the headache of amateurs wrecking your home then having to fight for months for the company to pay for /deal with the damage caused by the crew that they hired to represent them. They are getting 3 Stars - ONLY because of Rita - and the second crew they sent in to completely redo the job. The windows are lovely - but the months it took this company to get it right....wasn't worth it.

    Answer from pro:

    Dear J, Thank you so much for your kind words about me. On behalf of Clera, please accept our sincerest apologies for your negative experience. As per our several conversations, it was my pleasure to assist you. I also would like to thank you for bringing your issues to my attention and for allowing me to rectify all your issues to your satisfaction. We always want every single one of customers to be satisfied with our services and products and we are happy that you love your new windows. We have implemented measures to ensure that nothing similar will happen in the future, so we hope that you will continue preferring our services for all your future projects. Thank you again J. for your business, your patience and understanding. Best wishes for special day!

    Reply created 15 Jul 2022
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 8 Jul 2022

    Great customer service by Rita

    I have Clera windows installed in my house from over 20 years. Some of the plastic latches had cracked over time. Contacted customer service and Rita was incredibly patient and accommodating to help me determine what I needed, and then arranging that the replacement parts be sent to me at no charge. Great customer service!

    Answer from pro:

    Dear Lana, Thank you so much for the 10-stars and your your awesome feedback. It was my pleasure to assist you. Always available for further assistance if needed. Best regards, Rita

    Reply created 12 Jul 2022
  • Review from Customer of Clera Windows + Doors
    Rating: 4 out of 5
    Review left on 6 Jul 2022

    Windows and new door

    Expert efficient hard working installer did a great job on a difficult hard to reach part of house. Quality door a big improvement on what it replaced. Closes and locks nicely.

    Answer from pro:

    Hello Clera customer, Thank you for the 10-star review! We're thrilled to hear of your satisfaction with all aspects of your project. We look forward to working with you again soon. Enjoy your new windows and door! Warm regards!

    Reply created 12 Jul 2022
  • Review from Customer of Clera Windows + Doors
    Rating: 5 out of 5
    Review left on 6 Jul 2022

    window replacement

    happy with windows good job .. we did have to wait over year to have product deliverd installed and complete recommend

    Answer from pro:

    Dear clera customer, Thank you so much for your 10-star feedback and recommendation! We truly appreciate your business and look forward to assisting you again soon. Enjoy your new Clera look! Warm regards!

    Reply created 12 Jul 2022
  • Review from Lorraine Rogers
    Rating: 5 out of 5
    Review left on 29 Jun 2022

    Window and door replacements

    Quality product with smooth install. Installers were efficient and friendly completing the install within the allotted timeframe

    Answer from pro:

    Hello Lorraine, Thanks so much for taking the time to share your thoughtful review with us! It means so much when our customers share their experiences about our products and services. We are glad we were able to meet your expectations! Looking forward to your next project! Good wishes!

    Reply created 30 Jun 2022
  • Review from Estrela Botelho
    Rating: 3 out of 5
    Review left on 29 Jun 2022

    Replacing 6 windows

    I am updating my last review about purchacing 6 windows from Clera Company. The Quality of installation was not to our satisfaction. Review - we were very unhappy with the whole process of the installation. We have reached out to the Costomer Service department, and one person particular name Rita, has help us with our concerns in a timely manner. We Thank you Rita for your time and efforts for help us.

    Answer from pro:

    Dear Estrela, Thank you for taking the time to update your review! I am delighted to hear that you are happy with the service that I'm providing you with. I cant wait to see your 10-stars as soon as the service is completed. Thank you again for your kind words and patience! Warm regards, Rita

    Reply created 30 Jun 2022
  • Review from Customer of Clera Windows + Doors
    Rating: 5 out of 5
    Review left on 28 Jun 2022

    Window Replacement

    Great job for a fair price. Windows were installed quickly and efficiently. Installers did a great job.

    Answer from pro:

    Hello Clera customer, Thank you for choosing Clera Windows and Doors for your special project! We appreciate and value each and every customer and we are delighted that you are pleased with our product and value. The installation team will be pleased with your kind words about their work. Looking forward to assisting you in future projects.

    Reply created 29 Jun 2022