Clera Windows + Doors

Rating: 4.7 out of 5

Clera Windows + Doors reviews (3717)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 19 Jan 2021

    New windows and doors

    Great service from start to finish. Product and service to be provided was explained very clearly at time of agreement. Installation occurred within a reasonable time. Installers were courteous, efficient, and professional. I am very satisfied with the product, price, and end result. I would not hesitate to call Clera Windows for any future window and door needs.

    Answer from pro:

    Hi Phillip, Thank you for taking the time to share your comments about your experience with the Clera Windows and Doors team. It's wonderful to hear we were able to provide you with the excellent experience we strive to provide all our customers. Your 10-star feedback is greatly appreciated and we look forward to working with you again soon. Our best wishes!

    Reply created 21 Jan 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 18 Jan 2021

    Home window replacement

    Professional and quick quote process by Alan. He was thorough and helpful in providing great products at good prices, in all replacing 7 large windows. The final product quality and installation exceeded our expectations. The installation crew led by Chase did an excellent job. Very impressed with the whole Clera team we worked with!

    Answer from pro:

    Hello Doug, We couldn't be happier that Alan and his team provided you with a great window buying experience. They are a true asset to our company we are very lucky to have them. Our goal is 100% satisfaction and we are thrilled that we achieved that with you. Enjoy your new windows! Thank you again for your business and for the 10-star feedback!

    Reply created 21 Jan 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 16 Jan 2021

    Replacement of huge living room window

    The window consisted of five extra large windows in wooden frames. Each window had to be extracted individually. The replacement window came in two sections and had to be placed in a brick surrounding. The window was a perfect fit and was installed by professionals. The measurements they did was perfect. They installed the window, finished the trim, caulking etc. I had to do absolutely nothing. I would recommend the company and the guys that measured, installed and cleaned up to any company or individual home owner. I am 100 % satisfied.

    Answer from pro:

    Dear Shearstown1948, We would like to thank you for your recommendation and for this amazing review. Our team of professionals is dedicated to providing you and everyone else who visits Clera Windows and Doors with the best service, and with top quality products. It's nice to hear that they helped to make your experience such a positive one. Enjoy your beautiful living room window! Many thanks again for the 10-star feedback!

    Reply created 19 Jan 2021
  • Review from Customer of Clera Windows + Doors
    Rating: 5 out of 5
    Review left on 15 Jan 2021

    Window Installation

    For the longest time we wanted our windows replaced and are so glad we chose Clera for this service. I am very satisfied with the installation; the windows look great and cannot say enough good things about Diego and Ron who helped in providing recommendations and guidance.

    Answer from pro:

    Hi Clera Customer, Congratulations on your new purchase and thank you for taking the time to write about your experience with Ron and Diego. We are also so glad that you chose us to purchase your new windows from. Your business is greatly appreciated. Enjoy your new windows in good health!

    Reply created 18 Jan 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 15 Jan 2021

    New front door

    We received a number of quotes for a new front door with 2 sidelights and Clara had the best price by thousands. We are totally happy with the results.

    Answer from pro:

    Hi Randy, After so many quotes, we're very happy that you chose us to replace your front door. At Clera we always aim to provide all our customers with top quality products, excellent services and the best possible prices. We're thrilled that we were able to accomplish that with you. Thank you again for your business and for your great feedback!

    Reply created 18 Jan 2021
  • Review from Vladimir Semenikhine
    Rating: 5 out of 5
    Review left on 15 Jan 2021

    Great product - highly recommend

    Great product. Salesman (Dennis) very pleasant, professional and knows what he's talking about. Answers all questions before you even ask. Installer (Giego) same thing. Clearly has been doing it for a while and knows his job very well. Everything you would expect from a professional company. It was referred to us by a neighbour and it didn't disappoint. The only complaint I have is, a somewhat slow response in terms of rescheduling the job as mine got delayed a bit which is very minor in terms of overall satisfaction - I would definitely use again and highly recommend.

    Answer from pro:

    Good Day Vladimir, On behalf of all the Clera team, we will like to thank you for sharing this great review about our company. We are thrilled that you enjoyed your experience with Dennis and his team. We will make sure to share your feedback with them. We dearly appreciate your recommendation and hope to work with you again in the future. Best wishes!

    Reply created 18 Jan 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 15 Jan 2021

    Front door, front window and sliding glass door

    Jeff and his team did an excellent job. The cost was exactly that of the quote that was given, even though the job was bigger and took longer than expected. Great guys, very professional.

    Answer from pro:

    Hello Adamvahamaki, Oh behalf of the Clera Windows and Doors team, we thank you for allowing us to earn your business and for the 10-star review. We appreciate you sharing your excellent customer service experience with us and others. Looking forward to serving you again in the future. Enjoy your new doors and window!

    Reply created 18 Jan 2021
  • Review from HomeOwner
    Rating: 2 out of 5
    Review left on 15 Jan 2021

    Bay and Patio windows

    Installation of the windows was sloppy. Our bay window is not flush with the wall in spots, screens weren't installed and screw holes were not filled.

    Answer from pro:

    Hi Darlene, Thank you so much for providing us with a review and please accept our apologize for not meeting all your expectations. After your conversation with your sales rep and myself I'm very happy to hear that all your issues were addressed to your satisfaction. Best wishes! Rita

    Reply created 18 Jan 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 13 Jan 2021

    Widows and doors

    From the beginning we were very pleased with the knowledge and choices . We had very reliable and skilled installers and since we had the service started during the Covid they were very great with all the accommodations. Love the new windows and doors and great service

    Answer from pro:

    Hello Rocca, Congratulations on the purchase of your new windows and doors! Thank you for taking the time to write about your experience. It's wonderful to hear that our team of experts were able to provide you with the excellent experience we strive to provide all our customers. We will be sharing your amazing feedback amongst our team. Thank you again for your business and for the 10-star review!

    Reply created 14 Jan 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 11 Jan 2021

    Great quality and price, fantastic people

    Even in the middle of the pandemic, Marcello and his team (the name of the installer was Vidda or something like that) did a great job. Price was very reasonable, no delays (in fact things were done ahead of schedule) and the installer work was superb as well. They installed two windows, and I was very satisfied with the work. I cannot tell anything bad about the work they did and the fast and reliable approach. Would definitely go back to them and for sure would recommend them! Jose

    Answer from pro:

    Good Day Jose, We are very happy to hear that you got exactly what you wanted out of your buying experience with us at Clera Windows and Doors. Great price, quality products and fantastic people to work with. We will be share your 10-star feedback with Marcello and his installation team, they will be thrilled. Thank you again for your business and for your recommendation! Enjoy your new windows!

    Reply created 12 Jan 2021
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