Clera Windows + Doors

Rating: 4.7 out of 5

Clera Windows + Doors reviews (3717)

  • Review from Customer of Clera Windows + Doors
    Rating: 5 out of 5
    Review left on 4 Nov 2020

    Replacement windows

    Delighted with the windows which will tighten up my summer cottage and keep it more comfortable. Service was efficient and i appreciated the photos that were sent.

    Answer from pro:

    Thank you Private User for the 10-star review! We are pleased that your experience with Clera Windows and Doors was a good one, and we hope that you will recommend us to your family and friends. We wish you many comfortable years with you new windows at your summer cottage!

    Reply created 5 Nov 2020
  • Review from Customer of Clera Windows + Doors
    Rating: 4 out of 5
    Review left on 4 Nov 2020

    Bay window replacement

    Very professionally quoted and installed new bay window. No drafts or leaks and the worksite was clean throughout the installation. The experience matched what I was quoted. I will be calling them next year when it's time to replace the front door!

    Answer from pro:

    Hello Clera Customer, We are delighted to hear that our sales representative was able to offer you his extensive product knowledge as well as competitive pricing. We're happy that our installation team left the worksite spotless. Once again, thank you for your compliments and we look forward to your front door replacement. Best wishes!

    Reply created 5 Nov 2020
  • Review from Customer of Clera Windows + Doors
    Rating: 5 out of 5
    Review left on 4 Nov 2020

    New front windows and front door

    We recently had Clera replace two small kitchen windows, 4 large front windows and our front door. We were incredibly impressed with our sales person Greg and the entire installation team (Trevor, Dave and Kevin). They were all wonderful to work with, knowledgeable, friendly and kind to our kids/pets. Our windows and front door look AMAZING and we have had several neighbours stop by to get the details. We got quotes from two other companies (Centennial and Canadian Choice) and found Clera to be far more knowledgeable, affordable and comfortable to work with!! I would highly recommend Clera Windows to anyone looking!!

    Answer from pro:

    Dear valued Clera customer, What an AMAZING review!. We THANK YOU from the bottom of our hearts. We are very proud and pleased that you shopped around and you chose us as your supplier of choice. Price and value is definitely what we try to provide every Clera customer. We're so happy to hear that you found everyone to be cordial and professional throughout your experience with us Our team of professionals, Greg, Trevor & Kevin will be thrilled to hear about your great feedback of their work. From the picture that you posted on HomeStars your home looks fabulous, I'm sure you're the envy of the neighbourhood. Your recommendation is greatly appreciated. Thank you again and best wishes!

    Reply created 5 Nov 2020
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 3 Nov 2020

    Windows and Doors

    Have had multiple jobs completed by this company with Dennis Kwasnicki as the sales representative. He has always been great to work with, very friendly and knowledgeable. My most recent installation was completed by Russell who did a great job.

    Answer from pro:

    Hi Oliver's Congratulations on your recent purchase. It has been our pleasure to serve you once again! We greatly value your trust and confidence and sincerely appreciate your loyalty to our business. We are delighted that your experience with our sales consultant and the installation team was a positive one. Dennis and Russell will be very happy to hear about your great feedback. Enjoy your new windows and doors!

    Reply created 4 Nov 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 3 Nov 2020

    Front door replacement.

    Amazing work! This is the second time I’ve use this company and they are very well knowledgable and do just an amazing job!

    Answer from pro:

    Dear Christian, We're so glad to see that You had a 10-star experience with us. We work very hard to ensure all of our customers have an exceptional experience just like yours. We thank you so much for being such a loyal Clera Windows and Doors customer and we are thrilled that the quality of both the product and services exceeded your expectations. Enjoy your new door in good health!

    Reply created 5 Nov 2020
  • Review from toone
    Rating: 0 out of 5
    Review left on 1 Nov 2020

    0 out of 10

    We replaced all our windows and doors in our home and were completely dissatisfied with the salesman, the install, the company as a whole. It took approx. 10 months to complete the job, the salesman messed up all the measurements, ordered the wrong windows and doors. The final install of our front door was sub par. Phone calls and e-mails never get returned.

    Answer from pro:

    Dear Toone, Thank you for taking the time to provide us with a review. We are sorry to hear you had issues with the sales rep and with the installation. Unfortunately we are unable to identify you with the name provided on your review. Please provide us with more information so we can look into your issue. Please call me Rita 905-738-1870 x240.

    Reply created 2 Nov 2020
  • Review from Customer of Clera Windows + Doors
    Rating: 5 out of 5
    Review left on 31 Oct 2020

    New Window Installation

    Clera manufactured and installed replacement vinyl windows for us. They did a great job and cleaned up any messes after they we finished.

    Answer from pro:

    Hi Private User, Thank you for the 10-star review, we appreciate your business. It was a pleasure doing business with you and we hope we can be of service to you again in the future.

    Reply created 2 Nov 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 30 Oct 2020

    All windows replaced

    Their rep (Mike) conducted a thorough presentation of their product and was able to answer all of our questions regarding quality, timeline, warranty and which windows to choose. Installation took one and a half days (rain) and they were installed 3 months after ordering. They've only been in for a week but all appears to be well. Installation crew was very professional and courteous; cleaned up 100% so when they left there was no evidence of them being here except for beautiful new windows. Great job Clera.

    Answer from pro:

    Dear Ang, Thank you so much for taking the time to write your experience with us. We're very happy to hear that the service provided by the sales rep. and the installation crew surpassed your expectations and your happy with the product. Thank you again for your kind words and the 10-stars. Enjoy your new windows!

    Reply created 2 Nov 2020
  • Review from tom brannagan
    Rating: 5 out of 5
    Review left on 30 Oct 2020

    Windows and sliding glass door

    Gary delivered on all promises and I am delighted with the finished product. Chris and Rob did an amazing job with the install and were professional, courteous and highly efficient. I will be recommending Clera to my friends and family for sure!!

    Answer from pro:

    Thank you very much for your kind words Tom. Service, price and value is definitely what we try to provide every Clera customer. Glad to hear that Gary was a pleasure to deal with and the installation team was professional, courteous and they did an amazing installation job. We thank you for your recommendation to your family and friends and for your amazing review! Warm wishes!

    Reply created 2 Nov 2020
  • Review from Customer of Clera Windows + Doors
    Rating: 5 out of 5
    Review left on 30 Oct 2020

    Window replacement

    Windows were replaced quickly. Very skilled crew - neat and tidy. We were impressed with the service provided by Marcello and his installation team.

    Answer from pro:

    Hello Clera Customer, Thank you for the 10-star feedback regarding your recent window replacement project. We're glad to see you found your appointed installation crew to be very professional and that everything was completed seamlessly and to your satisfaction. We truly appreciate your comments and hope to work with you again.

    Reply created 2 Nov 2020