Clera Windows + Doors

Rating: 4.7 out of 5

Clera Windows + Doors reviews (3717)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 24 Oct 2020

    Door/window

    Timeline a tad long but understandable and least not snowing yet nice crew of workers

    Answer from pro:

    Hi Clera Customer, Thank you so much for the 10-stars. At Clera, we always strive to provide our customers with the very best service at all times. We apologize for the delay, during the pandemic there have been many disruptions in production which have impacted our delivery/installation schedules. We are glad that our installation crew met your expectations. We thank you for your business and wish you the best!

    Reply created 26 Oct 2020
  • Review from Bolton resident
    Rating: 5 out of 5
    Review left on 23 Oct 2020

    Replacement windows

    The installers were courteous and neat and our new windows look great. We chose frosted glass for the bathroom and we are really pleased with the privacy it affords without the need for shutters anymore but still lets in a lot of light. This is the second time we have used Clera to replace our home's windows and it won't be the last.

    Answer from pro:

    Dear Bolton, Thank you for your continued business and loyalty to our business, we're thrilled to hear that you've had seamless experiences time and time again. We appreciate your kind comments and your recommendation. Looking forward to your next project!

    Reply created 26 Oct 2020
  • Review from Customer of Clera Windows + Doors
    Rating: 5 out of 5
    Review left on 23 Oct 2020

    3 windows

    Great product from Clera Windows and great crew. I recommend them to anyone who needs new windows at an affordable price. Best of all, the quality of the product is great and the warranty is exceptional.

    Answer from pro:

    Good Day Private User, Thank you so much for your excellent review! Service, price and value is definitely what we try to provide every Clera Windows and Doors customer. We are happy to hear that everyone involved in your project provided an organized and professional experience. Thank you for your powerful, well-thought-out recommendation! Keep well!

    Reply created 26 Oct 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 23 Oct 2020

    New windows and install

    This was the best install and product I have had the pleasure of having. I was shocked at how all the staff were so efficient, knowledgeable from one step to the other. Professionalism was outstanding. I would recommend them to anyone and everyone. I wish all "renos" where like Clera! I am so happy with all of it. Just cannot say it all.

    Answer from pro:

    You are our QUEEN BEE! Thank you for providing us with this excellent 10-star review!. We will make sure to share this with all our team members to let them know to keep up the amazing work that they provide all our customers with. Thank you again for choosing Clera Windows and Doors for your recent window replacement project and for your recommendation. We Look forward to serving you again soon! We wish you all the best!

    Reply created 26 Oct 2020
  • Review from Customer of Clera Windows + Doors
    Rating: 0 out of 5
    Review left on 23 Oct 2020

    Windows and Doors

    I recieved the worst customer service! The doors were almost 2 months late, and no one called to keep me up to date. Promise after promise was broken. And the worst: when I complained to the VP and President, they didn't acknowledge how they had broken our contractual agreement and didn't manage the complaint at all....they sent me a letter stating that their business expansion had made them soooo busy! I didn't even get the door the way I ordered it!

    Answer from pro:

    Hi Private User, Thank you for taking the time to provide us with your feedback. We are very sorry to hear about your experience. Please note, that due to COVID-19 pandemic there is an industry-wide shortage in raw materials. This supply disruption has impacted the timely production of windows and doors causing late deliveries and installations. We would be very happy to assist you with your issue, but we are unable to verify anything about your identity with the name you have provided on your review. If you wish to discuss your issue further, please contact our head office. Best wishes!

    Reply created 23 Oct 2020
  • Review from Customer of Clera Windows + Doors
    Rating: 5 out of 5
    Review left on 22 Oct 2020

    New Windows

    We really like the appearance of our new windows and how easy it is to clean them. Eric and Mark did a wonderful job installing our windows and cleaning up afterwards. Thank you very much.

    Answer from pro:

    Hello Clera customer, We are thrilled to have you as part of the Clera family!. Thank you so such for sharing your kind words with us and for the 10-stars. It means the world to us and to Eric & Mark. We look forward to serving you again soon! Enjoy your new windows!

    Reply created 23 Oct 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 22 Oct 2020

    Bracebridge

    Excellent service from the salesman to the installers.the quality of the windows is great. Thank you

    Answer from pro:

    Hello Jim, Many thanks for your great review and the 10 stars. We are thrilled to see you had an exceptional experience from the very beginning, to your projects completion. We know you'll love your newly installed windows for many more years to come. We look forward to the opportunity of working with you again. All the best!

    Reply created 22 Oct 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 21 Oct 2020

    Windows and doors

    Very efficient, clean working, friendly. Done in one day. I would recommend them to anyone

    Answer from pro:

    Hi Elizabeth, Thank you very much for your kind words and awesome review of our employees. It's always nice to hear from a satisfied customer. Thanks again for your business and your recommendation! Enjoy your new windows & doors!

    Reply created 21 Oct 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 21 Oct 2020

    Window replacement

    We were very pleased with the job done by Clera Windows. Done with efficiency, nicely cleaned up work area, and attention to detail, very impressive.

    Answer from pro:

    Hello George & Nicki, We at Clera Windows and Doors truly appreciate your business and we're so grateful for the trust you've placed in us. We are thrilled that we were able to meet all your expectations. I'm sure your home looks great with the new windows. All the best to both of you!

    Reply created 21 Oct 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 20 Oct 2020

    Front door replacement

    Love my door! Very happy with service and installation. Right from the service rep to the door installers. Very professional and friendly. Highly recommend!

    Answer from pro:

    Hello Emkacan, Thank you for this amazing feedback! We're grateful to have had the opportunity to work with you on your home renovation dreams. We are delighted that your overall experience was an exceptional one. Your recommendation is greatly appreciated. Looking forward to assisting you again. Keep well!

    Reply created 20 Oct 2020