Hoerner Heating & Plumbing reviews (744)

Hi Michael, Thank you for taking the time to share your feedback. We’re very sorry to hear that you were not satisfied with your experience. We aren’t able to identify your job from the details in your review, but we would truly appreciate the opportunity to look into what happened. If you're willing, please reach out to our office with the service address so we can review the visit, understand where things went wrong, and make it right. We value all feedback and are committed to providing thorough, reliable service. Thank you again for bringing this to our attention.

Thank you so much for your kind words! We're thrilled to hear that our team was able to assist you promptly and that the communication and diagnosis met your expectations. Your feedback about our gas boiler repair service means a lot to us. We’re always here to help if you need anything in the future!

Thank you for taking the time to share your experience. We sincerely apologize for the repeated cancellations and the delays in addressing your boiler maintenance. We understand how frustrating this must have been, especially given the excellent service you’ve come to expect from us over the years. We take your concerns about communication and service quality very seriously. Please know that we’re working hard to improve and ensure that these issues are resolved. We’d appreciate the chance to make things right. Please contact Stephanie at 905-457-4425, and we will prioritize addressing your concerns directly. Thank you for bringing this to our attention and for your patience as we work to regain your trust.

Thank you for sharing your positive experience with us! We're delighted to hear that you were pleased with the service Marcus provided. It’s wonderful to know that he was thorough, professional, and resolved the issues with your toilet and leaky pipe to your satisfaction. At Hoerner Heating & Plumbing, we strive to offer the best service possible, and it’s feedback like yours that motivates us to keep up the good work. Marcus will be thrilled to hear your kind words and recommendation! If you ever need our services again, please don't hesitate to reach out. We’re always here to help!

Thank you for your detailed feedback! We're delighted to hear that Mark provided knowledgeable and pleasant service. It's great to know that our notification system was helpful for you. We appreciate your decision to sign up for our monthly service plan and look forward to serving you again.