Protection Plus reviews (910)

Glad to hear yyour are satisfied with your security solutions from Protection Plus. Thanks for your business.

Thanks for the Loksmith recommendation. Stay safe.

Thaks you for get your locks form Protection Plus. We appreciate your business and your review.

Thank you very much. all the best with your new Protection Pluslocks and secured home.

I would like to clarify a couple of things.  We absolutely have not had a price increase at any time since you became our customer.  You mention declining service over the years and yet your file has no record of any negative feedback or issues until this recent, chargeable Police dispatch. I want to remind you, charges for Police response stem from the municipality, not from Protection Plus. Protection Plus does not absorb these charges.     It did take longer than normal to get answers for you and for that I apologize.  You were made aware that I would not be in the office until after February 5th and on February 12th I sent an update email informing you we were still waiting on answers from the monitoring station. At no time did we forget about your concerns but yes, it took longer than expected.     For your information, I do not lie in people’s faces.  To suggest this is ridiculous and insulting.  I never said you didn’t supply an emergency contact, I said you never had a home phone line for us to call.  As I explained, panic signals are emergency signals. The procedure is to call the premise and then dispatch the police. With no premise number, the monitoring station went right to dispatching the Police.   You compare this dispatch with another dispatch that happened just over five years ago.  I will repeat, I have no way of knowing or finding out the particulars of a dispatch that happened over five years ago.  To expect otherwise is not reasonable.   We are just thankful that this panic button activation was accidental on your part. Our discussion and your perspective would be very different if this were an actual event being that we responded following ULC protocol to notify Police as soon as possible.   Despite the rather personal nature of your comments, I want to thank you for the years of business and I wish you all the best going forward. Rod Mackie, Vice President

Thank you for your business. For any of your locksmith or physical security needs, don't hesitate to contact us

Thanks for using Protection Plus for your locks and alarm system needs. All the best.

Thank you for your kind review and your business. Stay safe.

Thanks for getting your security system from Protection Plus.

Thank you