Hometurf Lawn Care Service

Rating: 4.5 out of 5

Hometurf Lawn Care Service reviews (3107)

  • Review from Customer of Hometurf Lawn Care Service
    Rating: 5 out of 5
    Review left on 17 Jul 2019

    Lawn care

    Great service, knowledgeable staff and all the educational the notes for taking care of the lawn. My lawn is looking amazing, would definitely recommend Home Turf Lawn Care Services To friends and family.

    Answer from pro:

    Thank you again for sharing such a positive experience! We love hearing the hard work our team puts in is reflected during each visit.

    Reply created 23 Jul 2019
  • Review from HomeOwner
    Rating: 0 out of 5
    Review left on 17 Jul 2019

    Not as good a another company

    My lawn look good for 2 years with another lawn care company. I switch to Hometurf, and boy am I stupid, my lawn looks terrible. Suggestion, if these guys come calling, run in the other direction. It's funny that they say they want to fix the problem. When I called to talk about the situation, the supervisor/manager refused to come to the phone to talk to me. I guess they only want to come to the phone for good comments. If a supervisor/manager refuses to hear anything but good comments, how can we trust a company like this.

    Answer from pro:

    Frank, we’re very sorry to hear that you did not enjoy your experience with Hometurf. We would love to fix this problem and talk to you about how we can improve. Please feel free to leave your contact details in a private message, and we will contact you to discuss the situation ASAP.

    Reply created 23 Jul 2019
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 16 Jul 2019

    lawn care

    Generally pretty good service visits. There is one lingering problem. Most of the weeds I get grow along the edges of the grass, where it meets the sidewalk/road curb. These get missed regularly, probably because the service guys don't want to waste chemical by spraying on the concrete. This means I have repeat the process myself. Not ideal

    Answer from pro:

    Thank you for your review—we’re happy to hear you enjoyed your overall experience with Hometurf. We appreciate your constructive feedback about your experience with our services and customer care team. Please give us a call at 1-888-791-8873 to discuss the lingering problem you're experiencing.

    Reply created 17 Jul 2019
  • Review from Mary Shah
    Rating: 0 out of 5
    Review left on 15 Jul 2019

    Horrific Service!!!

    These folks have not delivered good service to us at all! Worst lawn service company I've ever come across. Never call us before they come out as requested. Show up before forecasted heavy rain storms all the time and forget to do a whole section of the lawn each time (about a third of our property). When we call to complain, they either deceive us and tell us they will be out right away or speak to the manager if you feel like being treated rudely. And they refuse to refund any money at all because we paid for the season in advance. Our lawn has never looked worse with tons of weeds everywhere!!

    Answer from pro:

    Mary, our customers are our most important asset, and we are extremely sorry to hear you had a negative experience. Please feel free to send us a private message with your contact information, and we will get in touch with you to discuss the problem and come up with a solution.

    Reply created 17 Jul 2019
  • Review from John Stamers
    Rating: 5 out of 5
    Review left on 15 Jul 2019

    Lawncare

    Great value for dollar spent with regular and prompt service to yield an emerald green lawn year after year. Lawn aeration and re-seeding truly appreciated. Lawn care tips are great! Thank you Hometurf!
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 15 Jul 2019

    Lawn Care

    We have used Hometurf now for a number of years and have been very pleased with the service and lawn results. One minor issue 3 years ago which was handled within 24 hours. we even upgraded our package for 2019. We would recommend them to friends and family.

    Answer from pro:

    We’re thrilled to hear that you enjoyed the services our team provided you, Chris! We understand the difficulties in achieving a healthy green lawn, and we’re very happy to assist you. Thank you for sharing such a positive experience, we can't wait to work with you again next year!

    Reply created 17 Jul 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 15 Jul 2019

    Lawn Maintenance

    I have been using the lawn care services of Hometurf' for the past six years that I have owned my home in Ancaster and I am very satisfied with the lawn maintenance services they provide. They are prompt, punctual, polite and do the work professionally and so I am happy to recommend them to other homeowners.

    Answer from pro:

    Thank you for 6 years with Hometurf! We’re very pleased to hear the hard work is reflected during each visit!

    Reply created 17 Jul 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 12 Jul 2019

    lawn care

    Great service! Has transformed our lawn over the past 3 years that we have used them. Our lawn used to be covered by dandelions and weeds and now we have a lush lawn with almost now weeds. Highly recommend!

    Answer from pro:

    We’re thrilled to hear that you enjoyed the services our team provided you! We understand the difficulties in achieving a healthy green lawn, and we’re very happy to assist you.

    Reply created 17 Jul 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 12 Jul 2019

    They took care of my lawn for years

    We have been using their complete program for many years, and we never had problems with their services. Every time after they finished their job, they left detailed description about what have been done, how the condition of our lawn is and etc. They closed our backyard door securely before they left.

    Answer from pro:

    We’re very happy to hear about the amazing experience you had with Hometurf! We love hearing how we exceeded your expectations, it means the world to us!

    Reply created 17 Jul 2019
  • Review from Customer of Hometurf Lawn Care Service
    Rating: 5 out of 5
    Review left on 12 Jul 2019

    Home turf lawn care

    We have used home turf lawn care for a few years, we have had great service and had never had a time where we needed to call and complain about one of our applications. Our lawn look wonderful and have had many compliments about our backyard.

    Answer from pro:

    The more compliments, the better! Thanks for being so loyal to us, we can’t wait to work with you further this season.

    Reply created 17 Jul 2019
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