Hometurf Lawn Care Service

Rating: 4.5 out of 5

Hometurf Lawn Care Service reviews (3107)

  • Review from Customer of Hometurf Lawn Care Service
    Rating: 5 out of 5
    Review left on 20 Sep 2018

    Lawn care serices

    I have enjoyed the services of Homerurf Lawn Care for many years. I have found them to be reliable in all areas pertaining to the plan I signed up for. Their service people are polite,efficient and thorough.

    Answer from pro:

    Thank you very much for such a great review, and thank you for being so loyal to us over the years! We can’t wait to work with you again next year!

    Reply created 25 Sep 2018
  • Review from Customer of Hometurf Lawn Care Service
    Rating: 5 out of 5
    Review left on 19 Sep 2018

    Lawn Care: Weeds and Fertilizer

    Love the frequent resprays as requested! Timely and efficient. We saw a big difference in our lawn after the first spray. This service saved us so much time! Will book again.

    Answer from pro:

    We’re so pleased to hear you enjoyed the service you received from Hometurf! Thank you for taking the time to write a review, we look forward to working with you next year!

    Reply created 25 Sep 2018
  • Review from Customer of Hometurf Lawn Care Service
    Rating: 5 out of 5
    Review left on 19 Sep 2018

    Lawn Treatment

    My lawn was a disaster with rocks and weeds throughout. I had never treated it since I bought the house 6 years ago. By the end of the treatment it was a green, full lawn that is actually soft to walk on and nice to look at! Reasonable, punctual and you can even have reminders as to when they come to visit. I will definitely pay for another year.

    Answer from pro:

    We’re very happy to hear about the amazing experience you had with Hometurf! We love hearing how we exceeded your expectations, it means the world to us! Thank you for taking the time to write this review, we look forward to working with you again next year!

    Reply created 19 Sep 2018
  • Review from HomeOwner
    Rating: 0 out of 5
    Review left on 15 Sep 2018

    lawn care

    I paid for service in February 2018, instead get good sevice they ruin my grass Last letter copy I sent to manager: To manager, Forward my complaint on July 11th: I am canceling service for my grass. Your company instead to take care about my grass just for incompetent service ruined my grass. To avoid more damage I am canceling your service and require money back. I completely lost trust for your company and this is why: 1. After my complaint you apologize and promise to fix the problem. In one day I had service in the morning fertilizing, weed control and one hour later over seeding. After this service instead my weeds to be killed, I had burn grass in my back yard (where was no weeds), but still a lots of weeds in my grass in front of my house (I sent you pictures). 2. I was told that this time manager will come to have a look and fix my grass. 3. He came , he put a soil over burn grass and new grass seeds. When I asked why he didn’t remove this burn grass before he said it is not necessary and it will regrow. He also said that he will send someone to do aeration in front of my house where grass had so many weeds. 4. After this service which was not helpful at all I decided to put new sod in the whole area in front of my house (between side walk and the house) which was done on 30th of July. 5. I am sending you pictures how is looking my burned grass in the back yard (I took pictures on 2nd of August and today). This grass is still ruined, except in one big spot which I fixed myself. Same day after your “manager” put a lots of soil over and seeds I remove this soil, removed burned grass than put back soil and seeds- this way it is fixed. All the other spots when soil was placed over burned grass didn’t recover and you can see as of today that burned grass is still there and new grass didn’t regrow. 6. I am also sending you pictures how is looking my grass in front of my house between side walk and street (full of weeds). Therefore I repeat that I am canceling your service and requesting my money back. Teresa Jackson. They called me back and said , we can cancel but NO refund

    Answer from pro:

    We’re sorry that our services did not meet your expectations. Our clients are extremely important to us, and we would like nothing more than to make it up to you. Please feel free to send us your contact details in a private message, and we will contact you ASAP to solve the problem.

    Reply created 18 Sep 2018
  • Review from Customer of Hometurf Lawn Care Service
    Rating: 4 out of 5
    Review left on 14 Sep 2018

    I have lot of weed on my premises which was vanished because of the treatments of the company

    Hometurf is a Great organization with great team and they used best products. I was very concerned about the green area of my yards but after 5 plus treatments , things have changed.

    Answer from pro:

    We’re very happy to hear about the amazing experience you had with Hometurf! We love hearing how we exceeded your expectations, it means the world to us!

    Reply created 17 Sep 2018
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 13 Sep 2018

    Lawn care

    We decided to give this company a try after having trouble with weeds/dandelions all over our lawn last summer. I was pleasantly surprised with how well the treatment worked as there were very few weeds that popped up this year. I will definitely be continuing this service and if the same quality is applied next summer, I will up this to a 5 star.

    Answer from pro:

    We’re thrilled to hear that you enjoyed the services our team provided you, Halees! We can't wait to work with you again next year and earn that fifth star!

    Reply created 17 Sep 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 12 Sep 2018

    They love your lawn as much as you do

    We've been using Hometurf Lawn Care for four years now and couldn't be happier. Our lawn is healthy, lush and weed-free. They always call with plenty of notice so no surprises. As good as the major players - but at a fraction of their cost. Highly recommended.

    Answer from pro:

    Thank you very much for your lovely comments, more than anything, we want our clients to be happy and achieve the best lawn possible with our services. We take a lot of pride in using only the highest quality, environmentally friendly products for 30 years running!

    Reply created 14 Sep 2018
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 12 Sep 2018

    Lawn care --fertilizing and weed control

    This was our first year using Hometurf lawn care service with an early bird special package plus extra for weed spraying walkways and the driveway. The extra for walkways wasn't money well spent because the spray was applied late in July after the weeds were very established and wasn't very effective. The products used on the lawn were good and the overall health of our lawn has improved. Because we have a dog who tends to leave her deposits and toys all over the back yard, we would have appreciated a call from the company a day or two before they came so we could have cleaned it up. Many times the boys just went around the toys and that part of the lawn didn't get sprayed. We did appreciate the printout at the end of the application with tips about the condition of the lawn and how to improve it.

    Answer from pro:

    Hello Eleanor, thank you for your review—we’re happy to hear you enjoyed your overall experience with Hometurf. We appreciate your constructive feedback about your experience with our services and customer care team.

    Reply created 14 Sep 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 11 Sep 2018

    Home Turf Lawn Care

    Great Service! We have been extremely happy for many years and cannot wait to sign up again in 2019. We have not been disappointed and look forward to the call the day before the work is completed. Thanks again for a job well done.

    Answer from pro:

    We’re so glad to hear you enjoyed the services our team provided you in Guelph! Thank you very much for your lovely comments, we appreciate your business and that you took the time to share your experience with the community!

    Reply created 12 Sep 2018
  • Review from HomeOwner
    Rating: 0 out of 5
    Review left on 11 Sep 2018

    Terrible Service All Round

    Booked a full spring thru fall maintenance with 5 treatments. Came once at the end of May. Had to be prompted, at the end of July, and finally came a second time in August. Then came twice in one week, pretty sure the second treatment wasn't necessary that soon after. And when they came the second time they moved an automatic sprinkler, positioned to water about 30 pots (all jammed into one corner of yard to receive water) & a vegetable garden. Returned home from holiday to find they moved the auto sprinkler and never placed back where it was. Plants were 50% dead (-$300). Since then they took over 28 days to address our emails and calls. Finally they came to assess the damage & continue treatments (again two visits in one day), needless to say I cleared out all the dead plants about 21 days ago, and they still are not offering any credit or refund. I WOULD NEVER TRUST THESE AMATEURS AGAIN. VERY UNPROFESSIONAL.

    Answer from pro:

    We’re very sorry to hear that you did not enjoy your experience with Hometurf. We would love to fix this problem and talk to you about how we can improve. Please feel free to leave your contact details in a private message, and we will contact you to discuss the situation ASAP.

    Reply created 13 Sep 2018
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