Hometurf Lawn Care Service

Rating: 4.5 out of 5

Hometurf Lawn Care Service reviews (3107)

  • Review from HomeOwner
    Rating: 0 out of 5
    Review left on 20 Aug 2018

    WORST COMPANY EVER TO STOP DOING BUSINESS WITH

    I used the service for one year and didn't realize it automatically renews. Called them to stop my service. Paid the bill with first service and even paid late charges. That was 3 months ago. Even after being assured the account is cancelled, via email from their office, I AM STILL GETTING STATEMENTS SAYING I OWE MONEY. BILL WAS PAID IN FULL JUNE 6TH. Still got statements saying I owe them money with more late charges. And they threaten to affect my credit.

    Answer from pro:

    Our customers are our most important asset, and we are extremely sorry to hear you had a negative experience. Please feel free to send us a private message with your contact information, and we will get in touch with you to discuss the problem and come up with a solution.

    Reply created 21 Aug 2018
  • Review from Kiran Subbayya
    Rating: 5 out of 5
    Review left on 20 Aug 2018

    Lawn Care Service

    We have been using Hometurf for a number of years for our lawn treatment. Their service is competitively priced. They provide a professional quality service, adhering to a balanced maintenance schedule. We appreciate their personal touch calling us ahead of their visit to our property. We have had a number of complements on the quality of our lawn. We highly recommend their service.

    Answer from pro:

    Thank you very much for such a great review! As a family-owned business we’re dedicated to offering the best lawn care services to our clients. We’re very pleased to hear the hard work is reflected during each visit. Thanks for being so loyal to us, we can’t wait to work with you again this season!

    Reply created 21 Aug 2018
  • Review from HomeOwner
    Rating: 0 out of 5
    Review left on 20 Aug 2018

    worst lawn care

    My lawn has never looked worse. This was the first year I went away from Dufferin Lawnlife. I have learned my lesson. The lawn is covered in weeds and brown spots. Terrible job. Do not use this company. You can't leave a review on their website so a clear sign they are not a reputable company.

    Answer from pro:

    Hello Mark, we’re very sorry to hear that you did not enjoy your experience with Hometurf. We would love to fix this problem and talk to you about how we can improve. Please feel free to leave your contact details in a private message, and we will contact you to discuss the situation ASAP.

    Reply created 21 Aug 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 16 Aug 2018

    lawn maintenance

    yearly lawn maintenance, including weed control,fungus,insects and complete maintenance. reported for weed control, and looked after very promptly. Home turf sent some one to spray weed control home turf are very prompt in their service.

    Answer from pro:

    We’re thrilled to hear that you enjoyed the services our team provided you, Sadrujamal! Thank you for sharing your positive experience, we look forward to continue working with you!

    Reply created 20 Aug 2018
  • Review from HomeOwner
    Rating: 1 out of 5
    Review left on 14 Aug 2018

    My lawn is full of weeds by using Hometurf Lawn Care this year

    This is the first year we used Hometurf Lawn Care and their weed control solution did nothing to the weeds in my lawn. I've called them a couple of times to come back this year, which they did, but the spray that they used has not killed any of the weeds. We basically let the weeds grow after paying around $350 for the lawn care service. I have to kneel down every day to pull the weeds by myself for the past 2 weeks to get rid of some of the weeds and make the lawn look a bit better. I thought a lawn care service would take care of the weeds of my lawn and I didn't have to pull these weeds after paying for the service, however this year we had the most weeds and worst lawn in the past over 13 years that I have owned the house. I don't like complaining and this is my first complaint in Home Starts. I need someone to really find an effective solution to take care of my lawn or refund me for the lawn service. I hate going to work to make money to pay for the lawn care service and come home to take care of the lawn by myself. By the way, the workers who came for the service were friendly and did their job, however the problem is that the weed control solution that Hometurf provides doesn't work at all. The whole purpose to pay for the lawn service was to take care of my lawn and eliminate most of the weeds.

    Answer from pro:

    Our customers are our most important asset, and we are extremely sorry to hear you had a negative experience. Please feel free to send us a private message with your contact information, and we will get in touch with you to discuss the problem and come up with a solution.

    Reply created 16 Aug 2018
  • Review from Customer of Hometurf Lawn Care Service
    Rating: 5 out of 5
    Review left on 14 Aug 2018

    The grass is greener...

    I have been a happy customer of Hometurf for many years now and my neighbors often remark how good my lawn looks. The price is competitive and the quality of service is much better than other companies I have used. This company is also good in terms of communication and providing customized advice with respect to my particular property.

    Answer from pro:

    We’re so pleased to hear you enjoyed the service you received from Hometurf! It makes us very happy to hear about the positive impact we have on our clients’ lawns.

    Reply created 20 Aug 2018
  • Review from Ada Au-Yeung
    Rating: 5 out of 5
    Review left on 14 Aug 2018

    Annual Maintenance

    Hometurf use good quality lawn products. Staff did a wonderful job. Staff are very polite on the phone. The good thing is always left a note how to improve the lawn and the best way to treat the lawn. The price is reasonable and always on time to do the application

    Answer from pro:

    Thank you very much for such a great review, Ada! As a family-owned business we’re dedicated to offering the best lawn care services to our clients and we’re very pleased to hear the hard work is reflected during each visit.

    Reply created 16 Aug 2018
  • Review from Jason Wong
    Rating: 5 out of 5
    Review left on 12 Aug 2018

    Professional lawncare services

    Very professional lawncare services. Always applying pesticide and reseeding without skipping. Leave good feedback on lawn conditions such that I know what to look out for. Like the regular posts / tips on twitter as well

    Answer from pro:

    Thank you very much for your lovely comments, Jason! We appreciate your business and that you took the time to share your experience with the community!

    Reply created 13 Aug 2018
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 12 Aug 2018

    Very good 2

    Hometurf did a door knocking is campaign at a time I was unhappy with my service provider, I switched and was pleased - lawn is healthy and they arrive on time and do a good job.

    Answer from pro:

    Hello Shawna, we’re very happy to hear about the experience you had with Hometurf! We love hearing how we exceeded your expectations, it means the world to us!

    Reply created 13 Aug 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 10 Aug 2018

    Hometurf Lawn Care

    Hometurf offers reliable, quality service at a reasonable price. I was alternating lawn care service providers for a few years to try and determine who was the best. I will be sticking with Hometurf - another company burnt my lawn last year and others are always hounding you to buy extra services. My lawn has never looked better.

    Answer from pro:

    We’re so pleased to hear you enjoyed the service you received from Hometurf and stuck with us! It makes us very happy to hear about the positive impact we have on our clients’ lawns.

    Reply created 13 Aug 2018
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