Hometurf Lawn Care Service

Rating: 4.5 out of 5

Hometurf Lawn Care Service reviews (3107)

  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 7 May 2018

    Lawn Care

    This will be my second consecutive year using Hometurf. I contacted Hometurf last year when my lawn was in a terrible state and badly over-run with weeds. To be honest, I wasn't expecting much given how far gone my lawn was. Not only did most of my weeds die out during the growing season but my grass actually started to re-grow. The one piece of feedback I gave when re-booking the service is that some of the weeds along the perimeter of my lawn and under/around my back deck area did not appear to be well-sprayed, as they remained. I was told that, in future, if weeds do no die out within a few days of spraying to call back and they will send somebody out to re-spray at no additional cost. I'm looking forward to enjoying my back yard this season!

    Answer from pro:

    Thank you very much for such a great review, Tracy and Gary! As a family-owned business we’re dedicated to offering the best lawn care services to our clients. We’re very pleased to hear the hard work is reflected during each visit. Thanks for being so loyal to us, we can’t wait to work with you again this season!

    Reply created 11 May 2018
  • Review from Joyce and Michael Tiu
    Rating: 5 out of 5
    Review left on 6 May 2018

    Great Service

    We tried out HomeTurf last year and our front and back yard has had a positive improvement. Grass is a lot thicker, greener, and less weeds. We are using them again this year.

    Answer from pro:

    We’re very happy to hear about the positive improvement you saw in your lawn, Joyce and Michael! We love hearing about our clients' lawns looking thicker, greener and best of all less weeds, it means the world to us!

    Reply created 11 May 2018
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 6 May 2018

    Solid company

    Service was always timely, communication was clear and they are a solid company. They listen to your needs and if you have to cancel at anytime, you can call their customer service and they will take care of it for you.

    Answer from pro:

    We’re thrilled to hear that you enjoyed the services our team provided you, Jenna! We understand the difficulties in achieving a healthy green lawn, and we’re very happy to assist you. Thank you again for sharing such a positive experience. It means the world to us!

    Reply created 11 May 2018
  • Review from Customer of Hometurf Lawn Care Service
    Rating: 4 out of 5
    Review left on 4 May 2018

    Annual Lawn Maintenance program

    In the last year and a half I have moved and re-sodded the entire front lawn of my new residence./ Since the sod was installed, the lawn has been lush, partly because of my sprinkler system but also because of the lawn care provided by Hometurf.

    Answer from pro:

    We’re so pleased to hear you enjoyed the service you received from Hometurf! It makes us very happy to hear about the positive impact we have on our clients’ lawns. Thank you for taking the time to write this review!

    Reply created 11 May 2018
  • Review from Ivan Dancevski
    Rating: 4 out of 5
    Review left on 4 May 2018

    78 Fallingbrook

    I have been using Hometurf for over 2 years now. My lawn was in rough shape to begin with (with small kids, pets etc). My lot is 55/160 and I am very pleased with the outcome. The grass is greener, more lush and overall thicker. I am very happy with their customer care and know if there ever is an issue they will remedy the inconsistency. Ivan D

    Answer from pro:

    We're very happy to hear about the positive impact we've had on making your lawn greener, more lush and thicker! Thank you for sharing such a positive experience with us and the community, Ivan!

    Reply created 4 May 2018
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 3 May 2018

    First Year

    This is our first year, hard to tell right now but everything appears to be fine. My daughter has been a home turf client for two years and she is very happy eith the result and services they have received.

    Answer from pro:

    We’re pleased to hear you're satisfied with the service you received from Hometurf so far! We appreciate your business and look forward to a great season with you!

    Reply created 4 May 2018
  • Review from Customer of Hometurf Lawn Care Service
    Rating: 2 out of 5
    Review left on 2 May 2018

    Hmmm, You have one more chance to prove me wrong ...

    This is my second year with Hometurf, first year was ok. Started reading the Homestar reviews and saw a theme around services being billed but not performed or careless work caught on security footage. Naturally, it got me thinking so I too reviewed my security footage for the first visit of the year last week. To my shock, many of those posters were correct. I paid extra for Compost of which the service record stated it was performed that day, but my footage shows otherwise. Then for my backyard, it shows the employee going up one strip right in the middle and that was considered done (no more than a 15 second job). Wow ?? I am giving you the benefit of the doubt and will watch again on your next visit, at which point in time, the rating will be adjusted up or down. So note to all, if you have security footage or are at home, take a peek to give yourself peace of mind. I for sure did not expect to see what I saw. Now, I know a Company Response will be posted around, we are sorry, please call us to make it better etc etc. That is not the point. The point is paid services should be performed and top notch as well. Customers should not have to prove to you that the service was not supplied. So again, thanks to technology people can see what's happening when they are not home. Suggest you fully provide services, else there will be more of these negative reviews.
  • Review from Customer of Hometurf Lawn Care Service
    Rating: 5 out of 5
    Review left on 2 May 2018

    Garden care

    The work done by the Hometurf team is excellent. Over the years, we have also appreciated the superior customer service that they offer. Service is always prompt and courteous. We are extremely satisfied.

    Answer from pro:

    Thank you very much for your lovely comments! We're pleased to hear about the superior customer service our team provides for our clients. We appreciate your business and look forward to working with you again this season!

    Reply created 4 May 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 1 May 2018

    lawn care

    I am very happy with the service I received the other day. The girl was efficient and professional. Made me glad that i switched from my old company. I also like the note in the mailbox.

    Answer from pro:

    We’re so pleased to hear you enjoyed the service you received from Hometurf, C.M! It makes us very happy to hear about the efficient and professional service our clients receive. Thank you for taking the time to share your positive experience with the community!

    Reply created 4 May 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 1 May 2018

    Lawncare

    We have used Hometurf now for a few years. They always show up when scheduled and have definitely made our lawn look better. Their phone customer service has been great too.

    Answer from pro:

    Thank you very much for taking the time to write this review, Kerry Roberts! We appreciate your business, and look forward to working with you again this season!

    Reply created 4 May 2018
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