Hometurf Lawn Care Service

Rating: 4.5 out of 5

Hometurf Lawn Care Service reviews (3107)

  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 24 Nov 2017

    significant improvement to healthy lawn - produced results!

    i stopped hometurf service for one year and the weed problem became uncontrollable. resumed hometurf and the lawn was so so so much better. thank you. the only area i would like improved would be better communication (more modern email notification perhaps) prior to each visit. both of my 2017 aeration were skipped due to missed calls to home that lead to my sprinklers unmarked on the day hometurf arrived. and unfortunately no supplementary visits were offered (unless i missed that call too). but the bottom line is i am happy with my lawn.

    Answer from pro:

    Thank you so much for taking the time to share your experience with us! We're so glad to hear you've had a good experience with us and that we were able to improve your lawn. We appreciate your suggestions on communication, and we always take feedback from clients into consideration when looking for ways to improve our business! We appreciate your business and look forward to servicing your lawn again!

    Reply created 27 Nov 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 24 Nov 2017

    Hometurf Lawn Care Service

    I am very pleased with the quality, effectiveness, and price of my first year's reliance on Hometurf Lawn Care Service to improve and expand the turf on my 3 lawns (my home is situated on a corner lot), and to minimize and exterminate the weeds throughout. Previously I had employed a competitor company's service - although it was adequate, the Hometurf service is a definite improvement.

    Answer from pro:

    Thank you so much for taking the time to write this lovely review, Dave! We're so glad that you're very pleased with the quality, effectiveness and price of our services. We love hearing that we were able to improve your three lawns and minimize any weeds! We appreciate your business and look forward to servicing your lawn again!

    Reply created 27 Nov 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 24 Nov 2017

    Lawn care

    Great company. This is the fourth year that I have used them, they always do a great job. Very reliable, exceptional customer service. I also feel that I get good value for my money Andrew

    Answer from pro:

    Thank you so much for taking the time to share your experience with us, Drew! We're thrilled that you've been with us for four years and that you find we always do a great job. We love hearing that you find us reliable and provide exceptional customer service! We look forward to servicing your lawn in the 2018 season!

    Reply created 27 Nov 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 24 Nov 2017

    Mr. R. Blane

    Service has always been great. They do a good job and are on time to do it. Also, if you have any questions regarding the lawn, you can ask them and they will answer you and make suggestions.

    Answer from pro:

    Thank you so much for your lovely review, Robert! We're thrilled that you've had such a good experience with us and that you find we do a good job and are always on time. We appreciate your business and that you took the time to share your experience with us! We look forward to servicing your lawn again!

    Reply created 27 Nov 2017
  • Review from Jonathan Estrada
    Rating: 1 out of 5
    Review left on 24 Nov 2017

    Terrible service, terrible experience

    I used the premium service for two years in a row and it was terrible. In the first year they did the aeration and overseeding in July, at 7am on a Saturday. Aeration machines are not exactly quiet so it woke my infant daughter and my neighbors not to mention overseeding in mid summer heat just makes no sense. Then at a later treatment they sprayed the lawn for weeds which left big patches of dead grass and didn't harm the weeds whatsoever. After complaining they promised to take better care so against my better judgement I decided to give them another try. So the second year came along and this time the aeration and seeding was done at an appropriate time of year. So far so good. Then they killed my newly seeded grass again and the weeds thrived. After complaining again they sent someone to investigate. Weeks later he showed up, threw down some seeds and left a note in the mailbox to water my lawn. No conversation, no follow up phone call, nothing. Worst company and customer service I have ever experienced. Your one job is to help the lawn and kill the weeds but you managed to kill the lawn and help the weeds. Thank a lot.

    Answer from pro:

    Hello Jonathan, we're very sorry to hear that you didn’t enjoy your experience with us. We would love to rectify this issue and talk to you about how we can improve. Please feel free to leave your contact details in a private message to us or call our office personally and ask to speak to our customer service representative Desiree, and we will contact you to discuss the situation ASAP!

    Reply created 27 Nov 2017
  • Review from Stephen Kelley
    Rating: 5 out of 5
    Review left on 24 Nov 2017

    Customer Feedback

    This past summer was my first season with Hometurf. I had never used a lawn service before. I was very pleased with their service and saw a significant improvement in my lawn. The one time I had a concern they sent a person up for an unscheduled treatment the next day. I have already renewed for next summer.

    Answer from pro:

    Thank you so much for your lovely review, Stephen! We're glad you decided to sign up for our services this year and that you saw a significant improvement in your lawn. We love hearing that you decided to renew for our 2018 season, it means the world to us! We appreciate your business and look forward to working with you again!

    Reply created 27 Nov 2017
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 24 Nov 2017

    Home Lown

    I am satisfied with the services provided by Hometurf. The quality of our home lawn has improved a lot looks better than before. I have renewed the contract this year as well, and look forward to a still better lawn and I believe Hometurf will do the needful.

    Answer from pro:

    Thank you so much for taking the time to share your experience with us! We're so glad that you're satisfied with the services we provide and that your lawn has improved. We love hearing that you've decided to renew your contract, it means the world to us! We appreciate your business and look forward to continuing our great service next season!

    Reply created 27 Nov 2017
  • Review from Customer of Hometurf Lawn Care Service
    Rating: 4 out of 5
    Review left on 24 Nov 2017

    Lawn care

    No Company is perfect. I have had issues with other Lawn care companies. i share a front lawn with my neighbour, other companies didn't seem to understand that we wanted the same service on the same day. Hometurf did without problem. the lawn was certainly greener than in previous years. When they did make a mistake and over fertilized a spot. they quickly same out to try and rectify the situation.

    Answer from pro:

    Thank you so much for your kind review! We're thrilled that you've had a good experience with us and that your lawn is greener than previous years. We appreciate your business and that you took the time to share your experience with us! We look forward to servicing your lawn again next season!

    Reply created 27 Nov 2017
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 23 Nov 2017

    Lawn Care

    Good Service and completing task on time. Timely follow up and listen to customer. Gives right advice to customer. I would recommend to friends. I Have renewed my contract for 20158

    Answer from pro:

    Thank you so much for sharing your experience with us! We're thrilled that you find we provide good service and complete tasks on time. We love hearing you would recommend us to friends and that you've renewed your contract for 2018! We appreciate your business and look forward to servicing your lawn again!

    Reply created 27 Nov 2017
  • Review from Rob Zg
    Rating: 5 out of 5
    Review left on 23 Nov 2017

    HOMETURF EXCELLENT LAWN SERVICES

    We've been using Hometurf Lawn Services for years and service is outstanding! I don't hesitate to recommend them to anyone. Go with the best for your lawn and these guys are the best!

    Answer from pro:

    Thank you so much for taking the time to share your experience with us, Rob! We're thrilled that you've been using our services for years and that you find our services have been outstanding. We appreciate your business and that you don't hesitate to recommend us to anyone! We look forward to servicing your lawn again!

    Reply created 27 Nov 2017
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