Hometurf Lawn Care Service

Rating: 4.5 out of 5

Hometurf Lawn Care Service reviews (3107)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 23 Jun 2017

    Excellent lawn care services!

    I've been with Hometurf for 2 seasons now and I appreciate how easy, professional and well priced their services are. I would recommend them to any homeowner for lawn care services.

    Answer from pro:

    Thank you very much for your lovely comments, we appreciate your business and that you've been a loyal client for two seasons. We're thrilled you find our services well priced and professional. We look forward to ensuring your have a beautiful lawn you can enjoy all season long!

    Reply created 26 Jun 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 23 Jun 2017

    Lawn treatment package

    After having spent a whole bunch of money purchasing all kinds of lawncare products at the big box stores, I was still left with a very patchy lawn. I finally got fed up and contacted HomeTurf. Their guys came in and after only one season, my lawn was beautiful and thick. If I had known earlier that they did such a good job, I could have avoided a whole lot of aggravation.

    Answer from pro:

    Thank you so much for your kind words, Gerald! We're thrilled you decided to use our services and that you now have a beautiful lawn because of it. We're glad that you had such an enjoyable experience with us and we could alleviate your aggravation. We look forward to working with you for many years to come!

    Reply created 26 Jun 2017
  • Review from Lynne Murray
    Rating: 0 out of 5
    Review left on 22 Jun 2017

    Weed Control

    When I booked Hometurf services I made it very clear to them that the only thing I really was concerned about was weed control. It took them 3 calls and the beginning of June before they strayed for weeds for the first time. By then I had the best blooming crop of weeds on the block and I was on my hands and knees removing all the grass that was now coming up in the garden area. When they over-seeded three weeks previously they sprayed grass seed into the gardens. The weed control spraying was probably 5% successful. I have now called back to request a second spraying which they said they would do in about a week's time. I now find out that their spray is only effective against broadleaf plants. This will not control my over population of clover at all. I asked the receptionist that as the first spraying did nothing to diminish the dandelions, did I have any hope that the second spraying would be any better. Her answer was very, very vague. I am out $300.00 at this point and so will continue to work with this company this summer but at this point, I feel that they took my money under false pretenses.

    Answer from pro:

    Hi Lynne, thank you for your review. We do provide free re-sprays when weeds are not dying, and I am sure that this has been set up for you to ensure that your weeds are under control. If you provide us with your address we can help to ensure that this issue is addressed for you. It does take a few applications to get the weeds completely under control. If there is anything we can do to help in the future please do not hesitate to contact us. Thank you.

    Reply created 23 Jun 2017
  • Review from vshanbhag
    Rating: 5 out of 5
    Review left on 21 Jun 2017

    Lawn Care Service

    HoemTurf has been providing excellent care for my lawn for last two years. This year so far they have provided timely and Excellent Service !! Would definitely recommend their complete program.

    Answer from pro:

    Thank you so much for your kind words Vshanbhag! We're so glad you decided to sign up with us two yeara ago and that you had such an excellent experience with us since then. We appericate your business and look forward to working with you again!

    Reply created 22 Jun 2017
  • Review from Scott Fournier
    Rating: 5 out of 5
    Review left on 21 Jun 2017

    Lawn Treatment

    We've been renting in Mississauga for a few years and the lawn was never really taken care of prior to, or since we've moved in. We have dogs and noticed this year it was getting worse so I decided to reach out to one of the company's who had left a mailer at my door. My first correspondence was to Hometurf via email and they replied very quickly and I decided to sign up for their deluxe package. Since then they've been coming as promised and the lawn is already starting to look 10x better. They're quick, efficient and I have had zero complaints. I would recommend Hometurf to anyone if they're looking for lawn care services.

    Answer from pro:

    We're so glad you decided to start using our services this year, Scott! We're thrilled you had such a great experience with us and that you have zero complaints about our services. Thank you so much for your kind words and we look forward to working with you for many years to come!

    Reply created 22 Jun 2017
  • Review from Kyle Inwood
    Rating: 5 out of 5
    Review left on 20 Jun 2017

    Lawn Care

    On time with seasonal weeds. The weed application is great and effective and really knocks down dandelion and other problem weeds. Fertilizer treatments are great and are throughout the season. Great Recommendations on lawn maintenance/cutting. Thanks for your services!!!!

    Answer from pro:

    Thank you so much for your kind words, Kyle! We're glad you find our weed application and fertilizing treatments great. We appreciate your business and look forward to working with you again in the future!

    Reply created 21 Jun 2017
  • Review from james morgan
    Rating: 3 out of 5
    Review left on 19 Jun 2017

    Lawn Care

    I have used Hometurf for several years. Last fall I had called in to get the Early Bird Special, and, to give them my new credit card number. After their first application for this season, I received a letter saying that I over due in my payment. When I called in to see what the problem was, they had no record of me calling and I was told that the manager was too busy to discuss the matter with me. However, they would charge me the "regular" rate, not the Early Bird rate, minus the late charge. Not impressed. To top that off, I had no follow up treatment for two months. I called to find out what was wrong, it seems that I was missed, however, they did get someone out about three days later to catch up with the proper application, followed a week later by the regular treatment.

    Answer from pro:

    Hi James, We apologize for any confusion with your account last fall. We are happy to hear that everything has now been rectified. If there is anything more that we can do to help in the future please do not hesitate to contact us. Thank you!

    Reply created 20 Jun 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 19 Jun 2017

    Lawn Care service

    I have been using this service for many years and very satisfied and staff very friendly. My daughter is now a client on my recommendation. and is also quite pleased with results. We would recommend to anyone seeking good Lawn Care service.

    Answer from pro:

    Thank you so much for your lovely comments, Craig! We love hearing that our clients are satisfied with our service and that they find our staff very friendly. Thank you so much for recommending us to your daughter, we look forward to working with you and your daughter for many years to come!

    Reply created 20 Jun 2017
  • Review from HomeOwner
    Rating: 1 out of 5
    Review left on 19 Jun 2017

    Dismal service

    Last year I was disappointed in results but it was my first year with them so I gave them another chance. This year my lawn looks worse than it has ever been. Yet after three phone calls they still can't get my aeration and overseeding done before the heat makes that redundant. Very poor response to my complaint about weeds as well. Too many contracts and not enough staff to get the jobs done in a timely manner?

    Answer from pro:

    Hello Ms. Callahan, thank you for your review. We are sorry to hear that you were not happy with our service. If you are ever in need of a free re-spray for the weeds just let us know and we will complete it within a timely manner weather permitting. Your aeration and over-seeding will be completed shortly as we complete all of these applications during the growing season of May/June when it is most effective. If you have any other questions or concerns in the future please do not hesitate to contact us, we are here to help. Thank you!

    Reply created 19 Jun 2017
  • Review from HomeOwner
    Rating: 0 out of 5
    Review left on 18 Jun 2017

    Overseeding

    Poor communication between the crew and the office . Overseeding done where I specifically said not to do it. Refused to come back to rake out and said I should do it . After arguing with the office and 3 staff members about their mistake and refusal to fix it they finally agreed to come back and put weed killer down to kill the grass seed. They have yet to show up and I have new grass where I wanted to put a new garden.sorry I paid for the service . First and last time.

    Answer from pro:

    Hi Cathy, thank you for your review. We are sorry to hear that the over-seeding was spread where it was not intended. We do our best to ensure the seed is applied only to intended areas. We are happy to hear that we have set up a visit with one of our supervisors to rectify this situation. If there is anything else we can do to help in the future do not hesitate to contact us. Thank you.

    Reply created 19 Jun 2017
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