Hometurf Lawn Care Service

Rating: 4.5 out of 5

Hometurf Lawn Care Service reviews (3107)

  • Review from ChiHan Lien
    Rating: 4 out of 5
    Review left on 7 Jul 2017

    Lawn Weed Maintenance

    I have been using Hometurf for 2 years now and generally have been satisfied with the results. The company always leaves behind a notice stating they have come by and what has been done as well as what the coming treatments will hold. Not sure if it is due to all of the rain but I do notice I still have weeds in my lawn that always persist in growing back. I always ensure that I cut my grass to a respectable length (about 2-4 inches) so that this will hopefully allow for the most optimal treatments. Perhaps it is hard for the crew to spot when the weeds themselves are cut short?

    Answer from pro:

    We're thrilled you've been with us for two years! Yes, due to all the rain the weeds are out in full force and has made it harder for us to eliminate all of them successfully. Keeping your lawn thick and dense is the best defense against weeds, so continue to cut your grass high to smother out the weeds. If you have any other questions give us a call at our office (1.888.791.8873)! We appreciate your business and look forward to working with you for many years to come!

    Reply created 10 Jul 2017
  • Review from Judy Shows
    Rating: 5 out of 5
    Review left on 6 Jul 2017

    Lawn Care

    We started using Hometurf this year. I'm very happy to say that we are extremely happy with the service that we have been receiving. Our lawn looks great this year. Plus whatever they use for weeds actually works. I would highly recommend them.

    Answer from pro:

    We're thrilled you decided to use our services this year, Judy! We love hearing that your extremely happy with the services we've provided and that lawn is looking great this year. Thank you so much for your lovely comments and signing up with us this year, we look forward to working with you for many years to come!

    Reply created 10 Jul 2017
  • Review from Customer of Hometurf Lawn Care Service
    Rating: 2 out of 5
    Review left on 6 Jul 2017

    Weed spray

    I switched from True Green to hometurf this year. The staff that come are great. However- my back yard is still full of weeds and I have called twice for additional spraying- still waiting after 3 weeks. I have two properties on Hometurf and I must say that I'm disappointed. Also, I paid for an over seed service - they did over seed my bad areas and then the recommended that I put topsoil over the seeds. I replied that I thought that was part of the over seeding? I just found out that it isn't?? When I paid additional money for over seeding- I expected the job to be done properly- now I need to go buy topsoil and spread it on the seeds. That's like pre buying a house and the builder recommending to put windows and doors to complete the house??

    Answer from pro:

    Hello, Thank you for your review. With all the rain this year there has been a lot of weed growth. We are happy to hear that we have set up a free re-spray to take care of any of the remaining weeds for you. We will be out shortly to complete this service for you. The aeration and over-seeding are completed at the same time which increases the rate of germination, there is no need to apply soil. If you have any other questions or concerns in the future do not hesitate to contact us. Thank you!

    Reply created 6 Jul 2017
  • Review from Customer of Hometurf Lawn Care Service
    Rating: 2 out of 5
    Review left on 30 Jun 2017

    Waiting

    This is the first time I used Home Turf. The free seeding was what I had wanted . It is now July and the seeding has not been done. They have been out twice in 3 months to fertilize. I haven't noticed a difference in the weeds and some are growing despite the weeding treatment. I have called them 4 times to ask when they were coming, first to fertilize and then to seed. I won't use them again. I also didn't like the fact that they sent no receipt and would automatically bill each year unless I cancelled. Hopefully I can cancel for next year without difficulty. I wouldn't recommend them . It's a lot to pay to come out and fertilize . I am told it is 6 visits. Using HomeTurf did not make my grass look any better. Waste of money.

    Answer from pro:

    Hello, Thank you for your review. We are finishing up our aeration and over-seeding applications shortly now. Applications are scheduled approximately 4 to 6 weeks apart for optimal turf care. The program does take time to make significant improvement to the lawn, you will start to notice a major difference after another application or two. If you do decide to cancel the program at the end of the season, just let us know, it is very easy to do, but we hope that we can make sure that you don't! If there is anything more we can do to help please just let us know. Thank you!

    Reply created 4 Jul 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 30 Jun 2017

    Complete lawn care

    Very professional good work on time. They are well versed with how to take care of the lawn. They come at regular intervals and do proper fertilizer ,proper over seeding,proper weed control and make sure that your lawn is in healthy condition

    Answer from pro:

    Thank you so much for your lovely comments, they mean the world to us! We're glad you had such an excellent experience with us and that you find us professional. We appreciate your business and taking the time to write a review, we look forward to working with you again!

    Reply created 4 Jul 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 29 Jun 2017

    HomeTurf Lawn Care Service

    Hometurf does a great job of weed control, fertilizing and aeration. My lawn is the best it has ever looked and I don't have many weeds which is a bonus since my neighbour has LOTS of weeds!

    Answer from pro:

    Thanks so much for taking the time to write a review, Mike! We're thrilled your lawn is looking the best it's ever looked because of our services and that you don't have many weeds. We appreciate your business and look forward to ensuring your neighbour's weeds stay away from your lawn!

    Reply created 29 Jun 2017
  • Review from Customer of Hometurf Lawn Care Service
    Rating: 0 out of 5
    Review left on 27 Jun 2017

    lawn care

    Thought you might be interested in my experience with Hometurf. They come and apply their products on your lawn even when you specifically request that you do not want automatic continuous service. Then they refuse to give you their best pricing of $477.95 because you didn't enroll in their 'Early Bird Special Program' but hey I did not ask for their service period. So not only did I not request the service they charged me $53.00 more (total $531.04) for the privilege . What other business could 'drop off' their products at your door without asking for them and proceed to bill you . against this!

    Answer from pro:

    Hello, Thank you for your review. Our program does renew on an annual basis. Part of the transparent nature of our service is to make sure that you are aware of this when you sign up for the program. We also include a reminder with each of the 6 visits that you receive throughout the year and the 2 renewal letters that are sent out via Canada Post. All you have to do to cancel the program is let us know and we are happy to accommodate your request. Transparency and customer satisfaction is extremely important to us. The early bird special does end in the winter and unfortunately, extending it now, in the summer would not be fair to the customers that did make payment early. We are also happy to confirm if you would like the service annually with you at the beginning of each season. If you have any other questions or concerns please do not hesitate to contact us. Thank you!

    Reply created 27 Jun 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 27 Jun 2017

    Hometurf Lawn Care - I'm very pleased

    For the fifth year, I have hired Hometurf to care for my lawn. They knowledgeable are reliable, and my lawn is looking great! If I have any questions or concerns, I give them a call, and they take care of it in a few days. I would recommend them to anyone looking for a reliable lawn care company!

    Answer from pro:

    We're thrilled you've been with you for five years Dave! We love hearing that your lawn is looking great because of our services and that you find our staff knowledgeable and reliable. We appreciate your business and look forward to working with you for many years to come!

    Reply created 29 Jun 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 24 Jun 2017

    Lawn Care

    I have been using this service for past several years. I had one minor complaint a couple of years ago and the company resolved my complaint right away. They are very reliable.

    Answer from pro:

    We are so pleased to know that you enjoyed the service you received from us, Doug! We're thrilled you find us reliable and that your minor complaint was resolved right away. We appreciate your business and look forward to ensuring you have a beautiful lawn this season!

    Reply created 26 Jun 2017
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 24 Jun 2017

    Lawn Care Service

    Not only does Hometurf provide great and reliable lawn care service, but they have a policy of no sales calls to customers. I have used Hometur for 2 years now, and continue to do so for the great service they provide and the fact that they don't call me to try and upsell me. Great lawn and no sales calls = peace of mind

    Answer from pro:

    Thank you so much for your lovely comments, Rodney! We appreciate your business and are glad you find our services reliable and enjoy that we don't upsell. We're thrilled you've had such an excellent experience with us, and we look forward to ensuring a continued excellent experience!

    Reply created 26 Jun 2017
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