Hometurf Lawn Care Service

Rating: 4.5 out of 5

Hometurf Lawn Care Service reviews (3107)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 26 Apr 2017

    lawn

    started using HomeTurf a few years back. getting good results and been very happy so far. For some of my difficult weeds, I had the company come back & reapply; they came back no problem whatsoever.

    Answer from pro:

    We are very happy to hear about the great experience you had with Hometurf! Thank you for your review.

    Reply created 5 May 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 26 Apr 2017

    Hometurf lawn servuce

    Have used this service for 5 years. Always call day before to advise that they will be there the next day. Work is completed without disruption and are very courteous and will discuss what they are completing that day along with leaving a description & analysis of the work performed. Overall very satisfied with the service. My lawns look great.

    Answer from pro:

    We are so pleased to know that you enjoyed the service you received from Hometurf! Thank you for your review Norm.

    Reply created 5 May 2017
  • Review from HomeOwner
    Rating: 1 out of 5
    Review left on 25 Apr 2017

    Lawn care

    I used this company in 2016. I had to call them on several occasions to get them to come out to do the services they advertised. When I signed up last year I was told the contract would be automatically renewed. I said I wasn't interested if that was their policy. They then offered to do the 2016 year only and not renew unless I authorized it. I decided to go with another company this year because I wasn't happy with Hometurf. The other company did my spring fertilizing a week or so ago. Today someone came from Hometurf and fertilized my lawn without authorization. They left a bill in my door for $321.99 for a service I never requested. Now my lawn may burn from being over fertilized. I called their office and was told my contract was automatically renewed. I said that wasn't possible because I instructed them not to do so last year. They said they would cancel my contract (that I didn't authorize). Just a word of warning be careful if you contract them for your lawn care.

    Answer from pro:

    Hello, thank you for your review. We will always make note to not automatically renew the program if that is what you want. We apologize for any mistake that may have been made with your account. We are happy the program is now cancelled as you wished. The fertilizer will not burn the lawn as it is a slow release granular, if you do see any issues just let us know and we will take care of things for you. Thank you.

    Reply created 26 Apr 2017
  • Review from JW Wyatt
    Rating: 0 out of 5
    Review left on 25 Apr 2017

    Can't trust the review

    First time I used hometurf, rude phone operators called let me know they will come the next day with unpleasant voice. Worst thing is I have camera at home, can you imagine they took 2.5 mins to fertilize my front and back lawn and I am in a 50 ft lot. I can clearly see on the video how rough is the job, I can say 50 % of the lawn are not being fertilized. I can't believe my eye. That's it, not going to use them again.

    Answer from pro:

    Hi Jw, I am sorry to hear that you were not happy with our customer service team. The early spring fertilizer does not take long to apply when using our commercial application equipment, if you are not happy with the application just let us know and we will re-apply it for you. If you have any other questions or concerns in the future please do not hesitate to contact us. Thank you!

    Reply created 26 Apr 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 25 Apr 2017

    Lawn Care

    This is the 2nd year I am going with Hometurf Lawn Care Service for overseeding, fertilizer, and deweeding services. Hometurf provided me with hasslefree and reliable services delivered in timely manner. Thanks to Hometurf, I continue to have a green, lush, and weed-free front and backyard.

    Answer from pro:

    Thank you very much for your lovely comments, we appreciate your business and that you took the time to share your experience with the community.

    Reply created 5 May 2017
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 25 Apr 2017

    Lawn care

    So far have been pleased with this service over the past few years and have shared service with a neighbour on adjoining front properities. Keep up the good work and we will continue to be a loyal customer.

    Answer from pro:

    Thank you for your kind review Diane, we look forward to working with you for many years to come!

    Reply created 5 May 2017
  • Review from Customer of Hometurf Lawn Care Service
    Rating: 4 out of 5
    Review left on 25 Apr 2017

    lawn care

    Hometurf was recommended by a friend as their service is good and timely while the price is reasonable. I was able to get a discount as well because of their promotion so all in all, I'm satisfied.

    Answer from pro:

    We are so pleased to know that you enjoyed the service you received from Hometurf! Thank you for your review.

    Reply created 5 May 2017
  • Review from HomeOwner
    Rating: 3 out of 5
    Review left on 25 Apr 2017

    Lawn Care - Complete Program package

    In 2016, I paid for the complete program package, for my lawn. This lawn care package comes with several things including Mechanical Core Aeration and over-seeding (which is typically done after the aeration). Unfortunately, the mechanical core aeration and overseeding was not done. I called to let them know and the only thing they offered was to do it in the spring of 2017 for free. I used the company in the previous year (2015) regarding my lawn care and was happy with the results, so I decided to accept their offer and purchase a cheaper lawn care package.

    Answer from pro:

    Hi Richard, thank you for your review. We apologize for the issue with your account, and we are pleased that we were able to come to a solution. We appreciate your business and we're glad that we have the pleasure of working with you again this year.

    Reply created 5 May 2017
  • Review from Customer of Hometurf Lawn Care Service
    Rating: 4 out of 5
    Review left on 25 Apr 2017

    Lawn Care service

    We had changed from another lawn care service,with whom we have been for many years, to Hometurf as they offered a better price for similar service. We are in our second year with Hometurf and are quite satisfied with the results. Similar results for a lower price seems like a better deal

    Answer from pro:

    Thank you very much for your review, we appreciate your business and that you took the time to share your experience with the community.

    Reply created 5 May 2017
  • Review from Mile Amos Painting and Decorating
    Rating: 5 out of 5
    Review left on 24 Apr 2017

    lawn care

    Great service,get positive comments from random people on the street on how great my lawn looks.Have used this service for the past five years and couldn't be happier with the results.

    Answer from pro:

    We are so pleased to know that you enjoyed the service you received from Hometurf! Thank you for your review Michael.

    Reply created 5 May 2017
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