Hometurf Lawn Care Service

Rating: 4.5 out of 5

Hometurf Lawn Care Service reviews (3107)

  • Review from Customer of Hometurf Lawn Care Service
    Rating: 5 out of 5
    Review left on 17 Sep 2016

    Lawn Mainteance

    I changed to Hometurf about 4 years ago after our other lawn care prices kept rising. Homecare offered so much for a very reasonable price. We were a little skeptical with the package in case we were going to be "taken in", but they have been proven to be reliable, efficient and consistent with their price. If there is one thing that is not quite 100%, it is the weed control. Because of government regulations, the original weed control sprays have been banned, so not all weeds can now be eliminated easily. We have called Hometurf on a couple of occasions about weeds on our lawn and within a couple of days, they have come with a FREE respray along with a written report on the condition of the lawn and the weeds within it. We can definitely give them a 100% satisfaction Review

    Answer from pro:

    Thank you so much for taking the time to review our service. We are very happy to hear that you are enjoying using our program. Yes, the new weed control is not as effective as the traditional products, however like you said will be very effective over time. This is why we offer our free re-spray service when needed. We are happy that you have used this when needed. We hope that we can continue to work with you for many years to come. Thank you!

    Reply created 19 Sep 2016
  • Review from Bryan McIntosh
    Rating: 5 out of 5
    Review left on 15 Sep 2016

    True Lawn Care

    We've been hesitant in the past to hire a company but finally decided to give Hometurf a try. We were very satisfied with the entire process. They leave a checklist after every visit with the service record of when everything is done, and they did what they say they were going to do (not that we were spying ;). Our lawn was almost gone, but after our first year of service, we are watching it fight back more than ever - and will definitely have them back for more.

    Answer from pro:

    Thank you for your great review Bryan. It is great to hear that you enjoyed using our service. We do work very hard to make sure that it is a care free experience. Moreover, it is fantastic to hear that your lawn is looking great, even after such a challenging year. If you have any questions or concerns in the future please just let us know. Thank you!

    Reply created 16 Sep 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 15 Sep 2016

    Lawn and weed Care

    The service has completely changed my yard landscape. No more dandelions or weeds, the service care over a few years has created a wonderful lawn. I water and cut the grass. We receive a courtesy call the day before they come to provide lawn care service. The staff is efficient, polite and always timely. I would highly recommend this service to anyone struggling with old lawns, weed control or enhancing the growth for new lawns.

    Answer from pro:

    Hi Vicky, Thank you for reviewing our service. We are so happy to hear that your lawn is looking fantastic! If there is anything that we can do the help in the future please do not hesitate to contact us. Thank you!

    Reply created 16 Sep 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 14 Sep 2016

    Lawn care; fertilization

    In view of the hot, dry summer, our lawn has never looked better. Particularly, when the last summer fertilizer was applied in Mid-August, the lawn completely recovered from the "drought" that we had been experiencing most of the summer. The lawn looked a "lush green" and the turf was quite thick. We are very happy with the service that has been provided for our lawn care this year. Please forward your information for the 2017 lawn care program next year.

    Answer from pro:

    Thank you for taking the time to review our service David and Pamela. Yes, this summer has been one of the worst in a very very long time for lawns in Ontario. We are glad to hear that your lawn recovered very well. We will send out our 2017 information shortly, hoping we can work with you for many year to come! Thank you.

    Reply created 16 Sep 2016
  • Review from Derek Phillips
    Rating: 5 out of 5
    Review left on 13 Sep 2016

    Lawn care

    Have used Home Turf for many years, staff are very helpful and if we do have a problem as we did this year with many weeds on front lawn, they returned promptly and gave a a weed treatment at no extra cost. Would always recommend them as we are completely satisfied with the service we receive.

    Answer from pro:

    Thank you for your review Derek. It is great to hear that our staff have always been courteous and helpful when you needed them. If there is anything we can do to help in the future please let us know. Thank you!

    Reply created 16 Sep 2016
  • Review from Customer of Hometurf Lawn Care Service
    Rating: 0 out of 5
    Review left on 13 Sep 2016

    Waste of money

    I am very disappointed in this service. My lawn now is almost ruined after one year of their services. I would need to do damage control myself now to restore at least the look I had before I hired them. They are always missing the same areas, no matter how many times you complained, they send the same service person and they treat your lawn the same way, still missing the areas you complained about. They used early spring fertilizer in the last week of May, they used late spring fertilizer at the middle of the summer - last week of June, as well they did aeration in the middle of the summer and over-seeding at the same time, which was useless. No need to say they missed always 3 areas of my lawn. Their application of weed control does not work at all, the weeds are just growing and growing. When I used myself "Weeds be gone" they disappear next day, with this service they are just multiplying. I am very disappointed and will never use them again.

    Answer from pro:

    We are very sorry to hear that you are disappointed with our service. Please give our office a call so that we can rectify any issues with the lawn. We do our best to ensure that every customer is as satisfied with our service as possible. We just need your name and address to locate you. Thank you.

    Reply created 16 Sep 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 13 Sep 2016

    Lawn care

    I had other company for lawn care the past 10 years and the service was "trashy" with Hometurf they deliver what they promise, they are not just after your money like other lawn care organizations

    Answer from pro:

    Hi Mr. Lukmanji, Thank you for your review. It is always great to hear that our customers prefer us over the competition. We do our best to differentiate and create the best customer experience possible. If we can do anything else to help in the future please do not hesitate to contact us. Thank you!

    Reply created 16 Sep 2016
  • Review from Customer of Hometurf Lawn Care Service
    Rating: 5 out of 5
    Review left on 12 Sep 2016

    Great service, great value

    Great value for multiple treatments throughout the summer. Customer service is also friendly and helpful. Would definitely recommend and will use again. The guys that come to do the work are friendly and courteous. We have a dog and they even call ahead to let us know they are coming. Thanks Hometurf!

    Answer from pro:

    Thank you for reviewing our service. It is great to hear that you have enjoyed using our service. If you have any questions or concerns in the future please do not hesitate to contact us. Thank you!

    Reply created 13 Sep 2016
  • Review from Don Hall
    Rating: 5 out of 5
    Review left on 12 Sep 2016

    Lawn Care Service

    I have been pleased with service over past 11 yrs & was pleased to refer them to a neighbour who asked what company provided my lawn care service, because she thought "my lawn always looked so good". I had 1 minor complaint (over seeding into flower garden) that I passed on to HomeTurf, via email, & received a "phone call" back apologizing & informing me that my account file had been flagged, for future reference.

    Answer from pro:

    Thank you for your review and thank you for your patronage over the last 11 years Mr. Hall! It is always great to hear from such long term customers. We hope that we can continue to work with you for many years to come. If there is anything else we can do to help in the future just let us know! Thank you.

    Reply created 13 Sep 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 8 Sep 2016

    Lawn care/maintenance

    Chose a full package because our lawn needed lots of love. After just a few weeks we could see the results: our lawns never looked so good! The lawn-review sheets they left after each visit were helpful in teaching us what we needed to do. The only down side was that I had to mow the grass more often because it was so healthy:) Will definitely use Hometurf again, and would recommend to anyone.

    Answer from pro:

    Hi Kathleen, thank you so much for your review. We are very happy to hear that you have been satisfied with our service this season and that your lawn is looking great! If there is anything we can do in the future please let us know. Thank you.

    Reply created 13 Sep 2016
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