Hometurf Lawn Care Service

Rating: 4.5 out of 5

Hometurf Lawn Care Service reviews (3107)

  • Review from Michelle S
    Rating: 2 out of 5
    Review left on 26 Apr 2016

    Lawn care

    After recommendation from friends, I decided to use this service for the first time. When ordering this service online, I was given the option of making a "note" on the account - at which time I advised that there was no access to the backyard and requested to be informed before coming out so that I could make alternate arrangements granting them access to the backyard. Needless to say, I was not notified and they came for the first lawn treatment. I was away from the my residence for approximately 1/2 hour, when then came and treated the front lawn (I'm assuming). I called and spoke to a receptionist who told me they would do the backyard when they're back in the area. Not sure who runs a business like that, but they should have sent someone out right away, since I've paid for 5sessions which includes the front and backyard. Not impressed or confident in a business with a lack of customer care.

    Answer from pro:

    Hi Michelle, Thank you for your review. We absolutely will call if there is an issue getting into the back yard and if we cannot complete the back we will always ensure that we return to do so for you. You have not missed out on anything! Please give our office a call and speak to our customer service manager Nicole and we can get this straightened out for you! Unfortunately we cannot confirm that you are a customer by just your first name. Thank you.

    Reply created 27 Apr 2016
  • Review from Customer of Hometurf Lawn Care Service
    Rating: 5 out of 5
    Review left on 26 Apr 2016

    lawn care

    we have used homecare for the last 4 years .the work is very good and the results are great. the schedules are always done on a timely bases . the directions and instructions they leave are very help full.

    Answer from pro:

    Thank you for your review. We appreciate your patronage over the last four seasons! If there is anything more we can do to help in the future just let us know. Thank you.

    Reply created 27 Apr 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 16 Apr 2016

    Complete Lawncare Program

    In 2015 we decided we needed to try something because our lawn was getting chewed up by grubs and it had big patches of grass missing and a lot of weeds growing. By the end of the summer we could tell that it was looking better and hoped that the grubs wouldn't be back in the Spring and it doesn't seem that they are eating the roots again as the grass seems to be growing and we don't have the patches missing. It's a little hard to tell right now as the weather has been so weird, but I think that the weed problem is better as well.

    Answer from pro:

    Hi Mrs. Cirillo, thank you for review our service. We are very happy to hear that you were satisfied with our service last season. We hope that we can work with you for many years to come. If there is anything we can do to help in the future do not hesitate to contact us. Thank you!

    Reply created 24 Apr 2016
  • Review from Eric Zou
    Rating: 5 out of 5
    Review left on 16 Apr 2016

    Lawn Care

    I have two houses that has relatively large lawn area, one is a corner unit and the other one with almost an acre of lawn. The first year have proven fruitful due to drastically decrease in number with weed popping out. The lawn went healthier. In addition, the customer service is very communicative, which is important. Beside, on each report there is recommendation on other tasks can be done by the home owner (us) to improve the lawn. I do recommend it to anyone looking for a good lawn care service in the GTA.

    Answer from pro:

    Thank you for your review Eric! It is great to hear that you are enjoying our service at both of your properties. If you have any questions or concerns in the future do not hesitate to contact us! Thank you!

    Reply created 24 Apr 2016
  • Review from Customer of Hometurf Lawn Care Service
    Rating: 4 out of 5
    Review left on 14 Apr 2016

    Lawn Care

    Overall, we are happy with hometurf. The weed control has been great. The package we chose is good value for your money. My only criticism would be the timing of the aeration. I had to call last May because I thought they skipped the aeration of my property. They told me that they were running into June. This is a little late for my liking. However, our lawn continues to improve every year.

    Answer from pro:

    Thank you for reviewing our service. It is great to hear that you have been very happy with our service! The aeration service can be very dependent on the weather however we do our best to ensure that these applications occur during the Spring growing season. If you have any other questions or concerns in the future just let us know. Thank you!

    Reply created 15 Apr 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 14 Apr 2016

    Our lawn has improved so much!

    This year will be our third year since being with Hometurf. Our lawn has improved so much since we started using their service! Right now our lawn is the greenest and healthiest looking lawn on our street. Anytime there is a problem with weeds being extra stubborn, Hometurf will take care of it after calling in and putting in a request. I really like their detailed scheduled visit reports and newsletters as well as emails that they send out to explain anything out of the ordinary (i.e. Snow arrival and its effects after already having first application applied). I also like how you get an instant online quote just by inputting your address. They're a family run business and the personalization shows. Keep up the good work please! Ps. We have a huge lot and having Hometurf help take care of it really helps!

    Answer from pro:

    Hi Daniela, thank you for your review! We love hearing about all the little things that customers enjoy. We put a lot of effort into all the information that we provide our customers with so that they can be informed and it is always great to hear that this is appreciated! Moreover, it is always great to hear when a Hometurf lawn is the best lawn on the street! If there is anything that we can do to help in the future just let us know. Thank you.

    Reply created 15 Apr 2016
  • Review from Customer of Hometurf Lawn Care Service
    Rating: 5 out of 5
    Review left on 14 Apr 2016

    Lawn care services

    I would recommend Hometurf over the competition. We had to postpone service due to landscaping work -- staff were very accommodating. On-site crew very knowledgeable and courteous. Lawn looking good for summer 2016!

    Answer from pro:

    Thank you for your review! It is always nice to hear that we are preferred over our competition. If there is anything we can do to help in 2016 just let us know! Thank you.

    Reply created 15 Apr 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 13 Apr 2016

    lawn care in Mississauga

    I've been using Hometurf Lawn Care for about 8 years. The first 2 years I tried doing it myself with poor results and spending a long time pulling weeds every week. Now the few weeds my neighbors send me, just take a few minutes to get rid of. The grass is happy and so am I. Hometurf calls me before they are coming over. All I do is mow the lawn & water it.

    Answer from pro:

    Hi Roman, Thank you for taking the time to review our service and thank you for being a customer for 8 years! It is great to hear that your lawn is lush and green and that your life is easier when using our service. If there is anything else we can do to help in the future do not hesitate to contact us. Thank you!

    Reply created 15 Apr 2016
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 12 Apr 2016

    Lawn Maintenance

    We have used Hometurf for a few years. The lawn looks good in general and the pricing is competitive. We just found the weed control didn't work as well. I also had to call to make sure the fall fertilizer gets applied.

    Answer from pro:

    Hi Sally, Thank you for your review. It is great to hear that your lawn is looking good. Certain weeds can be a challenge to control these days, however, remember if you are ever having issues with weeds between your regular visits just let us know and we will return to re-spray free of charge! We look forward to working with you again this year, if there is anything more we can do to help let us know!

    Reply created 13 Apr 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 11 Apr 2016

    Greener, Cleaner, Grass

    The lawn care services from Hometurf were everything I wanted and needed for the care of my lawns. Prompt, efficient and knowledgeable. From the early fertilization, aeration, weed and insect deterrents and general care information that was supplied to assist in my part of my lawn care, it all went very well. I even added some addition services for this season.

    Answer from pro:

    Hi Jeff, Thank you for reviewing our service. We are very happy to hear that our service is everything that you are looking for. We appreciate your patronage. If we can do anything more to help this season just let us know. Thank you.

    Reply created 11 Apr 2016
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