Nice company to deal with on the phone - but two years in a row they have damaged my stone steps leading down to my backyard by bouncing their Aerator down them.
When I complained the first year, they apologized, gave me 1 year free service (this year) and put a note on my file to use my side gate.
Well I guess no one reads the notes on file, because again this year they damaged the steps in the same manner. They also do not take calls on the weekend, so I am unable to speak to anyone until Monday morning.
Absolutely unacceptable. They do great work otherwise - but they just do not think things through and repeat past mistakes. I was generally pleased with them outside of this instance. I'll allow the mistake once given that they apologized and offered some sort of compensation, but certainly not a second time. Hometurf - Never again.